Scott Lupo
Scott Lupo at Family Hyundai

Scott Lupo | Page 36

Finance Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.5
386 Reviews
4.5

386 Reviews

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386 Reviews of Scott Lupo

September 07, 2021

Dealership Rating
Employee Rating

Dealership was fine however our salesman was unable to give us his undivided attention which drastically lengthened our buying experience. Overall we would still recomment this dealship. More

by ldmanzke
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Holder , Courtney (Internet Sales) and Krzis Czapka

Sep 08, 2021

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. Congratulations on your new car! We truly appreciate your business and your patience with us on a busy day. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 07, 2021

Dealership Rating
Employee Rating

Octavian was so helpful! He was patient and tried to make the situation not as stressful. Chris was a big help in explaining the warranties as well! It was an overall great experience! More

by JACQUELINEJANETEAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Octavien Johnson

Sep 07, 2021

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear, Jacqueline, you enjoyed your experience with Octavien and Chris, and it was a pleasure having you at the dealership. We appreciate your review!

August 22, 2021

Dealership Rating
Employee Rating

Kristi and the whole team at Family Hyundai were amazing! My family and I had a great experience and will be recommending them to everyone! They treated us like family! Best car buying experience!!! More

by Rebecca
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg, Al Pellizzeri , Kelly Kuckelman

Aug 23, 2021

Family Hyundai responded

Thank you for taking the time, Rebecca, to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Family Hyundai are glad to have you as a customer.

August 19, 2021

Dealership Rating
Employee Rating

Great people. I live in the North suburbs and had several choices for my new Genesis. It says a lot that I purchased the car in Tinley Park. More

by radios
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2021

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 17, 2021

Dealership Rating
Employee Rating

Wonderful and welcoming service. Octavein was very easy to work with and made purchasing my new car very pleasant. More

by coleycat1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri , Octavien Johnson

Aug 18, 2021

Family Hyundai responded

It's fantastic to hear that Octavien provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

August 14, 2021

Dealership Rating
Employee Rating

Very knowledgeable and helpful. Treated us like family. Salesman was very helpful. Made sure we knew everything about the car we purchased. Very happy with the experience. More

by JTONENITRO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Octavien Johnson, Joe Panici

Aug 16, 2021

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

August 14, 2021

Dealership Rating
Employee Rating

We were treated very professionally from the first moment we arrived until we left. Everyone was so nice and very knowledgeable about their products. It was a painless experience and we are very grateful to More

by dikingsmall
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson , Larry Edwards, Chris/Ceramic Protection-5 stars

Aug 16, 2021

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 12, 2021

Dealership Rating
Employee Rating

Austin was such a pleasure to work with! Very professional but easy going at the same time. Him & the rest of the team my experience very easy and wanting to tell everyone to come see them for t More

by SARAHKAR06
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Osabuohien, I believe his name was Al? He sold me my tire protection plan! He was so great!

Aug 12, 2021

Family Hyundai responded

Sarah, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Austin and our team here at Family Hyundai are glad to have you as a customer.

August 08, 2021

Dealership Rating
Employee Rating

Everyone was nice and efficient. Carlos took great care of us and explained the suv to us thoroughly. Thank you Carlos. We love our Tucson. More

by HOLLYS627
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alcantar

Aug 09, 2021

Family Hyundai responded

Hello Holly, Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Carlos, and it was a pleasure having you at the dealership. We appreciate your review!

August 06, 2021

Dealership Rating
Employee Rating

Both were very helpful and informative. Octavian kept me Both were very helpful and informative. Octavian kept me updated on the model i was looking for. We came in the same day the car came off the truck. More

by DYOZ76
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Octavien Johnson

Aug 07, 2021

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance!

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