Scott Cruver
Scott Cruver at Mercedes-Benz of Orange County powered by Benzel-Busch
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Scott Cruver

Service Advisor

Mercedes-Benz of Orange County powered by Benzel-Busch

1 Mercedes Way
Harriman, NY 10926

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4.5
48 Reviews

Dealership Experience

2 yrs, 10 mos

4.5

48 Reviews

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48 Reviews of Scott Cruver

March 08, 2025

Dealership Rating
Employee Rating

My service experience could not have been better. Everything went like clockwork. The loaner was clean, ready and easy to transfer my belongings into. My car was fixed under warranty, promptly. More

by DAVE@NEXXTENTERPRISES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 08, 2025

Dealership Rating
Employee Rating

Pleasant service experience, my loaner was ready for me to take, so I didn't wait too long More

by EPOLAKOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 29, 2025

Dealership Rating
Employee Rating

Even though my car got stuck on a car lift I was accommodated a loaner. Everyone was still professional. Thank you More

by DINERO670
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

January 19, 2025

Dealership Rating
Employee Rating

I need Help with my wipers. They replaced them fast and were so helpful. Service was great. More

by jenjenlynn312
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 30, 2024

Dealership Rating
Employee Rating

I was very impressed with the service. Especially when I got a text to view what they had done to the vehicle and I got to hear/see the details. More

by mrivera11
Service Price Transparency
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Recommend Dealer
Yes

December 05, 2024

Dealership Rating
Employee Rating

My review of this play is they are terrible. I paid for pre paid maintenance package. I took my car in for service and they wouldn’t honor my plan because the mileage was over by a few miles. I More

by JAMESBLACKJAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 05, 2024

Dealership Rating
Employee Rating

The best in Orange County. The staff IA very friendly and knowledgeable. Especially my sales associate Roger Pauletta. An absolute gentleman and scholar. I couldn't be happier More

by supersub59@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you so much for your amazing review! We’re thrilled to hear that your experience with us was so positive and that Roger Pauletta made such a great impression. It’s wonderful to know you’re enjoying your 2025 GLA 250 and feeling safe and secure in your new Mercedes-Benz. We truly appreciate your continued trust in us for your second purchase, and we look forward to assisting you again in the future! Warm Regards, Michael Hill mhill@benzelbusch.com

November 11, 2024

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Employee Rating

The service was good. I have all my service to my car done at the dealer. More

by DEBRAMAE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your feedback! We're glad to hear you had a good experience, and we appreciate you trusting us with all of your car’s service needs. We look forward to continuing to serve you! Warm Regards, Michael Hill mhill@benzelbusch.com

November 08, 2024

Dealership Rating
Employee Rating

I had the pleasure of working with Victor Parra Vazquez and I can’t say enough about him! Thank you for helping me out into getting my dream car and making the process very easy and quick and most importan More

by Aliaabozid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 03, 2024

Dealership Rating
Employee Rating

Don’t trust this place they promised to give free oil change and I had to fight to get free More

by smailramusa
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
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