Scott Bateman

Scott was professional and knowledgeable. He was able to answer any inquiry I had about my service, and he ensured that I was informed about all my vehicle updates. He was able to answer any inquiry I had about my service, and he ensured that I was informed about all my vehicle updates. More

by PLM17 Verified Customer Verified Customer

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Mr. Bateman and all involved were beyond professional, I was kept abreast every step of way involving my vehicle, things were done in a timely manner. was kept abreast every step of way involving my vehicle, things were done in a timely manner. More

by TIFFATEE Verified Customer Verified Customer

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Scott was awesome. I think it was my experience with company a week before having Scott as my advisor that turned me off. It's really true, that one bad experience can I think it was my experience with company a week before having Scott as my advisor that turned me off. It's really true, that one bad experience can totally change your mind from any business. More

by DAINTYLEEWALKER Verified Customer Verified Customer

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Scott is very professional and through in explaining the service needs for my car. I really appreciate the loaner car service. service needs for my car. I really appreciate the loaner car service. More

by WAY.GREGG Verified Customer Verified Customer

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Even though my car got stuck on a car lift I was accommodated a loaner. Everyone was still professional. Thank you accommodated a loaner. Everyone was still professional. Thank you More

by DINERO670 Verified Customer Verified Customer

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I need Help with my wipers. They replaced them fast and were so helpful. Service was great. They replaced them fast and were so helpful. Service was great. More

by jenjenlynn312 Verified Customer Verified Customer

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From start to finish Scott Bateman was superb! The initial intake was quick and easy, around 20 minutes total. I received a follow up call the next morning letting me know my warranty repair was a The initial intake was quick and easy, around 20 minutes total. I received a follow up call the next morning letting me know my warranty repair was approved and had begun. My car was ready within the timeframe given. Very happy with the quality of the repairs. More

by MTMCCONICO Verified Customer Verified Customer

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Scott Bateman's customer service is outstanding. He communicates proactively and transparently. Briana was a pleasure to deal with as well. He communicates proactively and transparently. Briana was a pleasure to deal with as well. More

by JKELLAN16 Verified Customer Verified Customer

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Excellent customer service with service advisor always keeping me informed on the status of my vehicle. keeping me informed on the status of my vehicle. More

by LOUIS.WYLIE57 Verified Customer Verified Customer

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I have been a customer since 2019, i have written great reviews for the salesmen and they are posted in Google and I don’t like to put a negative review, but the place culture unfortunately changed , i did reviews for the salesmen and they are posted in Google and I don’t like to put a negative review, but the place culture unfortunately changed , i did buy my car that i leased 3 years ago , one reason was u don’t get welcomed navigating the cars on display unless u show u are a buyer Today , so i chose to buy the same , with buying 2 years extended warranty with 3 years service plans , i asked for any discount for buying everything u can offer and i was told, actually we are giving u the car with the original price and we dont even like selling it that price, so u are getting a good deal , i really think i would have done better doing everything online and bought the car directly from Mercedes website, BUT i can tell u that u still have amazing people there ,our service man Scott Bateman has been AMAZING through out the years we dealt with him , and if it was that guy in sales I would buy ur most expensive car on display, i congratulate the guys who sold me the car for achieving the full profit but lost a customer who will not gonna recommend this place for friends, congrats More

by ANMARKC Verified Customer Verified Customer

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