Scott Bateman

Had an unsolved issue on my car, tried twice at an other dealership. Scott took my car, solved the issue in a couple of hours. Even had a loaner for the few hours my car was in ! + Scott was very clear in t dealership. Scott took my car, solved the issue in a couple of hours. Even had a loaner for the few hours my car was in ! + Scott was very clear in technical explanations about what was wrong with my car, and patient. More

by maxime Verified Customer Verified Customer

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Wow, I wasn't able to take a nap after service representative Scott coming to the rescue. I had 6 days to A1 service. This location was able to let me come by in 45 mintues when my car said, go to representative Scott coming to the rescue. I had 6 days to A1 service. This location was able to let me come by in 45 mintues when my car said, go to the dealer. I was like thank you God! when you told me to call the dealer. The service appt time has improved. I couldn't believe I was getting out of the service area and sitting in my car in split time. I was tired and needed a nap but rather take one at home rather than the dealer. Thank you, Scott for great service response time. More

by ELVIAEMAIL Verified Customer Verified Customer

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Scott, Thank you again for providing over the top service as well for the loaner as well for the loaner More

by MCABAN Verified Customer Verified Customer

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Scott Bateman, service advisor at Mercedes-Benz of Orange County, has yet again proved to be exceptional in his role and an integral part of the team at this dealership. His customer-focused approach highlig County, has yet again proved to be exceptional in his role and an integral part of the team at this dealership. His customer-focused approach highlights professionalism, attentiveness, communication, and respect for time. Scott goes out of his way to provide thorough and accurate information to his customers, ensuring details are understood every step of the way. The service videos are a unique touch that add to the experience and knowledge-base for customers, complementing the personal interfacing that is necessary for outstanding customer service. The Sales Department is key for getting customers into the dealership; however, the Service Department is crucial in maintaining longevity and sustainability for many years to come. Scott makes this vision a reality. I highly recommend Scott Bateman and the service team at Mercedes-Benz of Orange County/Benzel-Bush in Harriman, New York, near the Woodbury Commons, for all your service needs. I look forward to many more years of working with Scott and his team. More

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Omar was considerate, honest and informative. Never had any anxiety knew I could trust and wait for the job to be done with excellence. Never had any anxiety knew I could trust and wait for the job to be done with excellence. More

by Benz50harris Verified Customer Verified Customer

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Scott always takes exceptional care of me and my AMG. He is courteous and professional from beginning to end. He is courteous and professional from beginning to end. More

by LMARINOFF Verified Customer Verified Customer

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Scott bateman, miguel, justin and the rest of the crew do a fantastic job. I cant think of a better dealership to service my cars. a fantastic job. I cant think of a better dealership to service my cars. More

by Nathan1267 Verified Customer Verified Customer

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I appreciate the time and effort put in to resolve the issue with my car. The honesty and transparency was the icing on the cake. issue with my car. The honesty and transparency was the icing on the cake. More

by akadrea Verified Customer Verified Customer

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The service was perfect and very fast, I will always do my car service only at this place. Highly recommend. my car service only at this place. Highly recommend. More

by VVPARSHUK Verified Customer Verified Customer

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The service is first class. Love working with these guys. They are the best dealership Love working with these guys. They are the best dealership More

by Gioflo Verified Customer Verified Customer

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