Sam Lotta

Our experience with Scala VW was great. Very welcoming and professional. Not pushy at all. We appreciate that. Very welcoming and professional. Not pushy at all. We appreciate that. More

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Excellent experience! I came into the dealer to take a look at a car I saw online. I was directed to Ricky who would guide me. He was very informative from the first momen I came into the dealer to take a look at a car I saw online. I was directed to Ricky who would guide me. He was very informative from the first moment. We quickly took the vehicle on a drive. He explained to me all the features and also the car history. Ricky was not your typical car salesman. He did not pressure me into making a decision. I told him I would think about the car over lunch. After examining my options, I did return to City VW for the car but also for the great customer service Ricky provided. Once we reached a deal, he was very attentive through the whole process. He directed me to the right people for each step. Made me feel at home and comfortable with my decision. I have bought 3 other cars and this was by far the quickest process. I believe I was out of the door with the final paperwork within 2/3 hrs. I would definitely recommend Ricky Espino for your car buying needs. He has a great, kind and personable demeanor! More

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I recently purchased a Volkswagen Tiguan from City Volkswagen of Evanston, and I cannot recommend this dealership highly enough. From the moment I arrived, the staff went above and beyond to ensure my Volkswagen of Evanston, and I cannot recommend this dealership highly enough. From the moment I arrived, the staff went above and beyond to ensure my car-buying experience was smooth, personalized, and enjoyable. Outstanding Customer Service The dealership's staff were not just professional, but genuinely friendly and attentive. They took the time to understand my specific needs and preferences, guiding me through every step of the selection and purchasing process with patience and expertise. Personalized Attention What truly set this experience apart was how the team catered specifically to my requirements. They listened carefully to what I was looking for in a vehicle and helped me find the perfect Volkswagen Tiguan that met all my expectations. Recommendation I wholeheartedly recommend City Volkswagen of Evanston to anyone in the market for a new Volkswagen. Their commitment to customer satisfaction and exceptional service makes them stand out in the automotive retail landscape. More

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This is our second lease from City Volkswagen. Sam was super easy to work with; we actually were able to negotiate a great deal on a new Atlas from the convenience of our home! Once at the dealers Sam was super easy to work with; we actually were able to negotiate a great deal on a new Atlas from the convenience of our home! Once at the dealership, we worked with Frank to complete the process. Quick, easy and straightforward, we are very happy. More

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I wanted to take a moment to outline the experience we had with the team at City Volkswagen of Evanston. From working with Sam Lotta who was always responsive to our questions, to Frank Guevara who helpe had with the team at City Volkswagen of Evanston. From working with Sam Lotta who was always responsive to our questions, to Frank Guevara who helped us through the car evaluation to finally working with Alex Paszkowski who guided us all the way through the purchase. The team there went out of their way to answer questions and make us feel comfortable and confident with our purchase We went from Batavia IL to Evanston to buy our car, and would do it again based on our experience... Great team over there!!! More

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Gilbert has been very helpful and kind with me and my friend. He was able to get my buddy in a sweat 2020 Jetta Volkswagen Everyone is friendly you won’t be disappointed if your ready to purchase. friend. He was able to get my buddy in a sweat 2020 Jetta Volkswagen Everyone is friendly you won’t be disappointed if your ready to purchase. More

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One of the best services I've had so far when buying a car, and whit great help Narcis provided me and I deeply thank him for the service he provided car, and whit great help Narcis provided me and I deeply thank him for the service he provided More

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Gilbert and Sam were incredible to work with! No games or xx, just easy and straight forward and did everything they could to make sure I drove off with my dream car! Can’t thank them enough! No games or xx, just easy and straight forward and did everything they could to make sure I drove off with my dream car! Can’t thank them enough! More

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I have never dealt with such a wonderful team at City Evanston! Sam, Marcus, Mario, Alex and especially Narcis were patient, helpful, friendly and knowledgeable and cordial throughout the process. I’m Evanston! Sam, Marcus, Mario, Alex and especially Narcis were patient, helpful, friendly and knowledgeable and cordial throughout the process. I’m 68 years Old, have bought many cars NF never dealt with such a fabulous organization! More

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Went to to purchase a vehicle, unplanned so I was a bit emotional and not clear on what I wanted. Ian was amazing. He was friendly, patient, knowledgeable, and helpful. He remained friendly, patient, and h emotional and not clear on what I wanted. Ian was amazing. He was friendly, patient, knowledgeable, and helpful. He remained friendly, patient, and helpful throughout the whole process. Will be going back to purchase a car for my daughter when she turns 16. More

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