Sam Heidel
Sam Heidel at Toyota of Rockwall

Sam Heidel

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

Contact Me
4.7
508 Reviews

I've been working in the automotive industry my whole life and professionally since 2007. My hobbies are hunting/fishing/cars and spending time with my family. Toyota of Rockwall is the place to be!

Dealership Experience

5 yrs, 7 mos

Industry Experience

18 yrs, 7 mos

Specialties & Trainings

ASE Master certified technician

Toyota Certified Service Professional

4.7

508 Reviews

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508 Reviews of Sam Heidel

March 08, 2026

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Employee Rating

Really fast service, I was surprised at the quick turnaround I am so glad I purchased my vehicle from Toyota of Rockwall; I will be purchasing my next vehicle from them. More

by killerloc
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Mar 08, 2026

Toyota of Rockwall responded

Hearing that your Toyota Tundra service was completed so quickly is fantastic. We appreciate your trust and look forward to assisting with your next Toyota purchase.

March 03, 2026

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Very professional and great communication. Highly recommend Toyota of Rockwall. It is very convenient having a great dealership in Rockwall. More

by SmartTX
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Mar 03, 2026

Toyota of Rockwall responded

It’s great to hear our Rockwall location provided the convenience you needed and our team kept you informed every step of the way. We appreciate your recommendation and your trust in us for your Toyota service. We look forward to serving you again.

February 25, 2026

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Have bought a lot of cars and this was the best experianc I have ever had. very professional and friendly. Melvin really great..The ypung man that ser up the electronics was very thorough and patient. But Me More

by Ckbrown3643
Sales Price Transparency
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Recommend Dealer
Yes
Feb 25, 2026

Toyota of Rockwall responded

It’s wonderful to hear that Melvin’s friendly guidance and our electronics specialist’s patience made this your best car-buying experience. We’re proud our team could deliver such professional and thorough assistance. Congratulations on your new Toyota and thank you for the recommendation.

February 21, 2026

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A very good, efficient and wonderful company. I would recommend them to anyone. If you need servise visit this company. More

by rvbdallas
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Feb 21, 2026

Toyota of Rockwall responded

Thank you for recommending us and for sharing your experience with the service on your Toyota Highlander. We’re pleased our team provided efficient and thorough care for your vehicle. We look forward to assisting with any future service needs.

February 19, 2026

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Best service I ever received. Everyone here is professional and knowledgeable especially Mick, Kasey, and Sam. I would highly recommend this place to family and friends. More

by Tuan74415
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Feb 19, 2026

Toyota of Rockwall responded

We’re thrilled to hear our team delivered the best service for your Highlander. Mick, Kasey, and Sam appreciate your recognition of their expertise. Thank you for recommending us to family and friends.

February 12, 2026

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Took my Rav 4 into Toyota of Rockwall to have them look at my hatchback door. After having a rear end accident back in '21 I was told it was replaced. Until about a year ago everything was fine until it st More

by Bearsnme2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Feb 13, 2026

Toyota of Rockwall responded

It’s wonderful to hear that Mick and the crew went above and beyond by recommending a trusted body shop to fix your RAV4 hatchback door. We’re glad the repair restored smooth operation so quickly. Thank you for sharing your experience and for trusting us with your Toyota.

February 07, 2026

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Excellent service and very convenient. The staff was top notch!! I will be a returning customer! More

by schatz1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Feb 07, 2026

Toyota of Rockwall responded

It’s wonderful to hear that servicing your Lexus RX 350 was both convenient and excellent. We’re proud our staff delivered outstanding service. We look forward to assisting you again.

February 05, 2026

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I am very pleased with Toyota of Rockwall. Professional, dependable, proficient, friendly, trusting, timely, knowledgeable. More

by pkemmerson0
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Recommend Dealer
Yes
Feb 05, 2026

Toyota of Rockwall responded

It’s great to hear our team was professional, dependable, and knowledgeable. Thank you for entrusting us with your Lexus RX 350 service, and we look forward to keeping it running smoothly.

January 31, 2026

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Since moving to Rockwall I have used this dealership. Always get great service from the staff at Toyota of Rockwall. More

by david_stewart
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Recommend Dealer
Yes
Jan 31, 2026

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 28, 2026

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Fast service and very friendly staff, easy people to deal with, quality service and communication More

by ricky.lozano
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Recommend Dealer
Yes
Jan 28, 2026

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

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