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Russell Karli
Russell Karli at Bryan College Station Toyota

Russell Karli | Page 3

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

Contact Me
4.9
121 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

6 yrs, 9 mos

Languages Spoken

English English

4.9

121 Reviews

Write a Review

121 Reviews of Russell Karli

February 21, 2026

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Employee Rating

Only come here for Russ! ! He is genuine, patient, and on top of it at all times. Other areas of the dealership, I don’t feel nearly as respected. Russ keeps my business and I More

by WILLCOBB3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2026

Bryan College Station Toyota responded

Thank you for highlighting Russell’s authentic care and thorough attentiveness during your Toyota 4Runner service. We’re delighted he earned your trust, and we’ll share your feedback as we refine our overall service experience.

February 21, 2026

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Russ keeps good notes and is always on top of what my truck needs. I have always been happy with the service. More

by WSMITH75.TAMU
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Workmanship
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Recommend Dealer
Yes
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Feb 21, 2026

Bryan College Station Toyota responded

It’s great to hear Russell’s attention to detail has made a positive impact. We’re happy to know you’ve consistently been satisfied with our service on your Toyota. We look forward to caring for your vehicle in the future.

February 13, 2026

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Great experience! Russell was super helpful! I’ve been a Toyota owner for over 20 years, and this was the best service experience! More

by angie12449
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Recommend Dealer
Yes
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Feb 25, 2026

Bryan College Station Toyota responded

Thank you for the kind words! We’re so glad to hear you had a great experience and that Russell was super helpful. It means a lot to know this was your best service experience after being a Toyota owner for over 20 years. We truly appreciate you choosing Bryan College Station Toyota and look forward to serving you again.

February 05, 2026

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Great service! Service advisor was awesome and knowledgeable. Service was on schedule and job well done More

by calhoungirl
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Service Communication
Recommend Dealer
Yes
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Feb 09, 2026

Bryan College Station Toyota responded

Thank you for the great feedback! We’re glad to hear Russell was helpful and that everything stayed on schedule. We appreciate you trusting us with your vehicle and are happy to hear the job was well done.

February 01, 2026

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Excellent service. Wait was short and was explained what was done on the vehicle. Russell was very helpful. More

by DV
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Recommend Dealer
Yes
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Feb 09, 2026

Bryan College Station Toyota responded

Thank you for the feedback! We’re glad Russell was helpful and that your visit was efficient, with everything clearly explained. We appreciate you trusting Bryan College Station Toyota for your service needs. Customer Relations Manager customerservice@purdygroupusa.com

January 30, 2026

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We recently moved closer to Conroe, but I had to return to your dealership and your service tech, Russell. because I appreciate your great service and communication! More

by DEBBS104
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Service Communication
Recommend Dealer
Yes
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Feb 09, 2026

Bryan College Station Toyota responded

Thank you for making the drive back to see us! We truly appreciate your loyalty and are glad to hear Russell’s great service and communication made the trip worthwhile. We look forward to continuing to take care of you at Bryan College Station Toyota! Customer Relations Manager customerservice@purdygroupusa.com

January 30, 2026

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Tony is always amazing to work with! I cannot express enough how well he takes care of me and my car needs when I come to Toyota. He helps to relate what is happening in a way I can und More

by EMILYKETTLER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony Rogers, Manny Lopez

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Feb 09, 2026

Bryan College Station Toyota responded

Thank you for the great feedback! We’re so happy to hear Tony continues to take such great care of you and makes everything easy to understand. We truly appreciate your trust in Bryan College Station Toyota and look forward to seeing you again! Customer Relations Manager customerservice@purdygroupusa.com

January 28, 2026

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This dealership and those that work there are professional and courteous . I would recommend them. More

by 5rhope
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Recommend Dealer
Yes
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Jan 29, 2026

Bryan College Station Toyota responded

Thank you for your feedback. We are glad to hear our team provided professional and courteous service. We appreciate your recommendation and look forward to assisting you again! Customer Relations Manager customerservice@purdygroupusa.com

January 25, 2026

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Employee Rating

The Dervice Department does a very good job. This supports the idea of buying a new automobile from the Sales Dept. More

by KINGFISH087644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 26, 2026

Bryan College Station Toyota responded

Thank you for your feedback. We are glad the Service Department provides reliable support, reinforcing your confidence in purchasing from our Sales team. We appreciate your trust and look forward to assisting you again. Customer Relations Manager customerservice@purdygroupusa.com

January 22, 2026

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Employee Rating

$139 for oil change and tire rotation. Pretty good value these days. Didn’t have to wait long. Russ is a good advisor and was professional and courteous. I will go back when the time c More

by rdlasater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2026

Bryan College Station Toyota responded

Thank you for your feedback. We are glad Russ provided professional and courteous service, and that you found the value and wait time satisfactory. We look forward to assisting you again when you return. Customer Relations Manager customerservice@purdygroupusa.com

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