Russell Karli
Russell Karli at Bryan College Station Toyota

Russell Karli

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9
116 Reviews

Dealership Experience

2 yrs, 8 mos

Industry Experience

6 yrs, 7 mos

Languages Spoken

English English

4.9

116 Reviews

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116 Reviews of Russell Karli

April 22, 2026

Dealership Rating
Employee Rating

They were very helpful with our air condition repair we had a major problem and they worked with us on pricing and a loaner truck to get the problem fixed More

by bnscattleco
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell

Apr 22, 2026

Bryan College Station Toyota responded

We’re glad the air conditioning repair on your Toyota Tundra went smoothly. Our service team is happy the loaner truck and flexible pricing helped address the major problem. Thank you for the five star review.

April 20, 2026

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My service at BCS Toyota has always been quick and easy as well as efficient and friendly. More

by ASANTINI4
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Recommend Dealer
Yes
Apr 20, 2026

Bryan College Station Toyota responded

It’s wonderful to hear that your Toyota service visits have been quick, easy, efficient, and friendly. Russell and the entire team appreciate knowing each appointment feels straightforward and welcoming. We look forward to your next service visit.

April 16, 2026

Dealership Rating
Employee Rating

The check-in process for service appointments at B/CS Toyota is very efficient. My service tech, Russell Karli, is always a pleasure to work with. He keeps me updated about the status of my vehicle while More

by Karen
Service Price Transparency
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Recommend Dealer
Yes
Apr 16, 2026

Bryan College Station Toyota responded

Thank you for highlighting our efficient service check-in. Russell takes pride in keeping you informed and making time for your questions so you never feel rushed. We appreciate your trust in our team to care for your RAV4 Hybrid and look forward to your next visit.

April 07, 2026

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Russell was very helpful and they did great work on my vehicle would go back More

by AMANDAJWIGGINS87
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Recommend Dealer
Yes

Other Employees Tagged: Tony Rogers

Apr 07, 2026

Bryan College Station Toyota responded

Thank you for sharing your experience. We’re glad Russell provided helpful service and that your Dodge Journey is running smoothly. We look forward to assisting you again.

April 01, 2026

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Always make the experience quick and easy! Staff is always very accommodating and welcoming making sure what you need is accomplished! More

by dominiquewitherspoon22
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Recommend Dealer
Yes
Apr 01, 2026

Bryan College Station Toyota responded

Thank you for sharing your positive experience. It’s great to know our team provided welcoming and efficient service on your Toyota Camry. We look forward to assisting you again.

April 01, 2026

Dealership Rating
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Cordial, efficient and carefully explained process. Was introduced to layout of dealership and made to feel welcome. Will definitely use them for all my car's needs. More

by marshaadamson42
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Recommend Dealer
Yes
Apr 01, 2026

Bryan College Station Toyota responded

We’re delighted to hear our friendly, efficient service and facility overview made you feel at home. Thank you for trusting us with your Lexus RX 450h. We look forward to supporting all your vehicle needs.

April 01, 2026

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Efficient. Quick. Fresh water bottle left in the car quiet waiting room. Friendly clean most pleasant. More

by JANETQM44
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 01, 2026

Bryan College Station Toyota responded

Thank you for recognizing our efficient service and quick turnaround. We’re glad the quiet waiting area, bottled water, and clean environment made your visit pleasant. We look forward to assisting with your Toyota RAV4 again.

March 25, 2026

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Employee Rating

Actually it’s the service advisors and in my case Tony Rogers that keeps me returning. I appreciate that when I bring my car in for service they don’t just service the one item that I brought the car in More

by sheila.trumps
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony Rogers

Mar 25, 2026

Bryan College Station Toyota responded

It’s great to hear Tony’s attention to detail and wellness checks encourage your return. We’re glad your Toyota Highlander receives that comprehensive care. Thank you for your continued trust.

March 22, 2026

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Employee Rating

We have always liked BSC Toyota. The service is amazing! The people are kind and understanding! More

by ROBIN.JANTZEN
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Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell

Mar 22, 2026

Bryan College Station Toyota responded

Thank you for choosing us for your Toyota service. We’re glad the team’s kindness and understanding stood out during your visits. We look forward to assisting you with your Toyota again.

March 13, 2026

Dealership Rating
Employee Rating

Russ preformed outstanding service. He was very helpful to me and kept me informed! He should get a raise! More

by Kate Rabe
Service Price Transparency
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Recommend Dealer
Yes
Mar 13, 2026

Bryan College Station Toyota responded

We appreciate you recognizing the outstanding service Russell provided on your Lexus GX 470. It’s great to hear he kept you informed and was so helpful throughout your visit. Thank you for sharing!

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