Russell Karli
Russell Karli at Bryan College Station Toyota

Russell Karli | Page 2

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

Contact Me
4.9
147 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

7 yrs, 2 mos

Languages Spoken

English English

4.9

147 Reviews

Write a Review

147 Reviews of Russell Karli

September 11, 2026

Dealership Rating
Employee Rating

All good with the dealership every time. Russ is excellent to work with and very helpful. More

by rpettus189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2026

Bryan College Station Toyota responded

Thank you for trusting us with your vehicle's service needs! We strive to provide top notch care for our customers and we're happy to hear we've done that for you.

September 06, 2026

Dealership Rating
Employee Rating

Russel has been my service guy for several years. In all that time he has proven to be professional and knowledgeable. He has the ability to answer my question and help me understand “car stuff” eve More

by AGGIEBABA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khurram Ali, Bobby Hall

Sep 07, 2026

Bryan College Station Toyota responded

Hearing that Russell’s clear explanations helped you understand the service on your RAV4 means a lot to our service team. We’re grateful for your trust over the years and look forward to assisting with any future maintenance needs you have.

August 31, 2026

Dealership Rating
Employee Rating

This dealership keeps up with all your maintenance and gets work done in a timely manner. Always knowledgeable and courteous and don't take advantage of you. Never had any issues with them that they did More

by BKNESEK1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell

Aug 31, 2026

Bryan College Station Toyota responded

Your recognition of our courteous, knowledgeable approach and timely maintenance on your Toyota Grand Highlander Hybrid highlights what we aim to deliver. Knowing you trust us to correct any issues and appreciate when we go the extra mile means a lot to our service department.

August 29, 2026

Dealership Rating
Employee Rating

Courteous greeting, followed by quick assignment of a service agent and smooth follow up all through the process, even apologizing for a 10-min delay! More

by jameselind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Vasquez

Aug 29, 2026

Bryan College Station Toyota responded

Thanks for the five-star rating! Our service team is pleased we could greet you courteously, assign a service agent quickly, and keep you updated throughout the service on your Lexus LX 570, even when a short delay occurred.

August 09, 2026

Dealership Rating
Employee Rating

The regular maintenance service was quick and I like the live video when the car was inspected. More

by LIENHUONGHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2026

Bryan College Station Toyota responded

Knowing the regular maintenance on your Toyota Sienna was quick is rewarding. Your feedback about the live video inspection means a lot to our service team.

August 07, 2026

Dealership Rating
Employee Rating

This dealership is amomg the top three such esta lishments I had done business and felt completely satisfied More

by hb.paksoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2026

Bryan College Station Toyota responded

Knowing you consider us one of the top three dealerships you’ve done business with means a great deal to our service team. We’re thrilled the service on your RAV4 left you completely satisfied.

July 26, 2026

Dealership Rating
Employee Rating

I have owned Toyota and Lexus vehicles for the past 20 years. BCS Toyota always provides excellent service in the service department. More

by achangbaldwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2026

Bryan College Station Toyota responded

We appreciate you trusting Toyota and Lexus vehicles for the past 20 years and allowing Russell and our service team to care for your Lexus RX 350. Thank you for your 5-star rating. We look forward to serving you for many more years.

July 25, 2026

Dealership Rating
Employee Rating

This is the only place I would have my vehicle serviced. They provide top quality service at a competitive price. I know my vehicle is in proper working order when I pick it up. Bobby does a great job of ta More

by toytech1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2026

Bryan College Station Toyota responded

Knowing your Toyota RAV4 and your other Toyota vehicles leave in proper working order is exactly what we aim for. Bobby takes pride in delivering thorough, top quality service at a competitive price. Thank you for trusting us with all three of your Toyotas.

July 20, 2026

Dealership Rating
Employee Rating

Very Professional and Knowledgeable Explained my options so I could make the decision Service was outstanding More

by DROCK500.DR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2026

Bryan College Station Toyota responded

Thank you for the five-star rating and for highlighting our service on your Toyota Tundra. We’re pleased our team clearly outlined your options and delivered professional, knowledgeable support. We appreciate you trusting us with your Tundra and look forward to helping you again.

July 19, 2026

Dealership Rating
Employee Rating

Service department did not complete the reinstall of my oil pan plate and I had to drive back to the dealership the next day. Lack of quality control measures were obvious. More

by J and A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 23, 2026

Bryan College Station Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

2
...

Dealership Inventory (247 Vehicles)

new 2026 Toyota Tacoma car, priced at $43,868
2026 Toyota Tacoma
new
Celestial Silver Metallic exterior
Automatic
Four-wheel Drive
new 2026 Toyota 4Runner car, priced at $49,115
2026 Toyota 4Runner
new
Heritage Blue exterior
Automatic
Four-wheel Drive
used 2024 GMC Sierra 1500 car, priced at $45,074
2024 GMC Sierra 1500
used
Cardinal Red exterior
Unknown
Rear-wheel Drive
used 2022 Toyota Highlander car, priced at $26,951
2022 Toyota Highlander
used
Midnight Black Metallic exterior
Unknown
Front-wheel Drive
used 2023 Ford Edge car, priced at $24,063
2023 Ford Edge
used
Carbonized Gray Metallic exterior
Automatic
All-wheel Drive
used 2020 Chevrolet Silverado 1500 car, priced at $26,718
2020 Chevrolet Silverado 1500
used
Black exterior
Automatic
Four-wheel Drive