Heather Beran
Heather Beran at Bryan College Station Toyota

Heather Beran

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8
118 Reviews
4.8

118 Reviews

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118 Reviews of Heather Beran

April 22, 2026

Dealership Rating
Employee Rating

Timely reminders, easy booking, quick and recorded services, and recommendations for proper servicing. I have always had a good experience with BCS Toyota for 2 years now. Thanks to Service Advisor To More

by asengupta22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Rogers , Tony Rogers

Apr 22, 2026

Bryan College Station Toyota responded

We’re delighted to hear that our reminders and simple booking process have been helpful over the past two years. It’s great that our quick service and clear recommendations made your visits seamless, and Tony is glad to assist. We look forward to continuing to support your Toyota.

April 15, 2026

Dealership Rating
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They do a great job,every one are very friendly and nice like I said great job. More

by miltonwilbert
Service Price Transparency
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Recommend Dealer
Yes
Apr 15, 2026

Bryan College Station Toyota responded

Thank you for recognizing our team’s friendliness. Heather and our staff are pleased your Tundra service met your expectations. We appreciate your five star review and look forward to assisting you again.

April 11, 2026

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Usually easy to get appointment. last visit I had basic service but after 1.5 hrs I had to find out my car was ready - no text alert and no coming to find even though I asked anothe More

by dahardeman
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Manny Lopez

Apr 14, 2026

Bryan College Station Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 11, 2026

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We had the best car buying experience of our lives at BCS Toyota! Everyone involved went above and beyond to make the process seamless and enjoyable. It’s rare to find a business that consistently demonstrat More

by lacyjae03
Sales Price Transparency
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Recommend Dealer
Yes
Apr 11, 2026

Bryan College Station Toyota responded

Your five-star review made our day. We’re thrilled that purchasing your Toyota Grand Highlander was seamless and enjoyable thanks to the team’s collaboration. Nikki will be excited to hear your shoutout.

April 05, 2026

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Great service! The wait was not bad and everyone was super friendly. I was very happy with my maintenance check up More

by jvjennifervoss
Service Price Transparency
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Recommend Dealer
Yes
Apr 05, 2026

Bryan College Station Toyota responded

It’s great to know the maintenance checkup on your Toyota Tacoma met your expectations. We’re glad the wait time was comfortable and you found our team welcoming. Heather and our staff appreciate your review and look forward to your next visit.

April 01, 2026

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I had an awesome experience purchasing my car with this dealership! Everyone from sales to service was professional, positive, and committed to customer service. I'll be driving an hour and a half to have More

by janmac76
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Recommend Dealer
Yes
Apr 01, 2026

Bryan College Station Toyota responded

Thank you for choosing us for your Lexus RX 350 purchase and service. We’re delighted our sales and service teams provided the professional, positive support you described. We appreciate you making the drive and look forward to assisting you again.

March 19, 2026

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Efficient service. Great communication. Easy in and out. I really like this dealership and highly recommend. More

by klightrn8
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Recommend Dealer
Yes

Other Employees Tagged: Randy Dowling

Mar 19, 2026

Bryan College Station Toyota responded

Thank you for sharing your experience with our service team for your Toyota Highlander. We’re glad the communication and efficiency made your visit smooth. We appreciate your recommendation and look forward to assisting you again.

March 15, 2026

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I would recommend this dealership to anyone for service. They were professional and honest and worked diligently to fulfill my needs. More

by lmomthing1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony Rogers

Mar 15, 2026

Bryan College Station Toyota responded

We’re delighted to hear our team’s professionalism and honesty fulfilled your needs during your Toyota RAV4 service. Tony will appreciate your recommendation. We welcome the chance to assist you again.

March 10, 2026

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tony was pleasant and professional in his reception and in keeping us informed as the car was moving through maintenance. The work was on time and reasonably priced. I love the video explanation of what More

by PKCARLTONJR
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Rogers

Mar 10, 2026

Bryan College Station Toyota responded

We appreciate you noting how Tony kept you informed during your Highlander Hybrid’s maintenance. It’s great to hear the service was completed on schedule and the pricing met your expectations. We’re glad the video explanation helped clarify what was needed.

March 02, 2026

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Employee Rating

Toyota is a wonderful dealership. I’ve been buying vehicles from them for a very long time time. More

by ROBINBEDDARD
Service Price Transparency
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Recommend Dealer
Yes
Mar 02, 2026

Bryan College Station Toyota responded

Your longtime loyalty means a lot to us. Manny and our team appreciate your trust and look forward to assisting you again with any Toyota needs. Thank you for sticking with us.

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