Heather Beran

Heather is the absolute best! She "rescued" me from a flat tire recently when my family was out of town and I didn't have many other options! She is smart and caring and follows She "rescued" me from a flat tire recently when my family was out of town and I didn't have many other options! She is smart and caring and follows through - she is the third service representative I've had since I've been a customer at this dealership and by far the best! My only objective to the dealership was the financing deal that was offered when I bought my RAV-4 with a ridiculously high interest rate. I've learned my lesson, though - I won't finance through Toyota Financial again. But, in general, the dealership is good except for this one area. And Heather is the best! More

by hec_jhw Verified Customer Verified Customer

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My car was serviced in a very efficient and timely manner. The only issue I had was that they installed a new battery even after we told them our existing battery was less than a year old. They should manner. The only issue I had was that they installed a new battery even after we told them our existing battery was less than a year old. They should have returned the old battery to us so we could have taken it back under the warranty and received a refund or replacement. Other than that, the service was good. More

by bessette682 Verified Customer Verified Customer

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Heather from service and Billy the sales manager are the best I've ever met ! They have surpassed my expectation with excellent customer service and good time management . I'm traveling and I don't want the best I've ever met ! They have surpassed my expectation with excellent customer service and good time management . I'm traveling and I don't want the down time so that's very important to me. I love my Toyota. I will recommend them every time ! More

by RHALL.TX Verified Customer Verified Customer

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As always, outstanding service. Heather has always been the best. We’ve never had a bad experience at Toyota. Thank you for making time for us and centering your focus on us as cust Heather has always been the best. We’ve never had a bad experience at Toyota. Thank you for making time for us and centering your focus on us as customers. More

by HUSK3RJIM Verified Customer Verified Customer

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Very professional, and concern about my vehicle which I truly appreciate. And I like getting my reminders about my car due for service thank you for serving my car. truly appreciate. And I like getting my reminders about my car due for service thank you for serving my car. More

by dejesus_dora Verified Customer Verified Customer

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Heather takes good care of me when I get my car serviced. She provides me with excellent service and makes me feel comfortable bringing my car in for service. She provides me with excellent service and makes me feel comfortable bringing my car in for service. More

by revdebramorwood Verified Customer Verified Customer

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I have always had the best service with this dealership. A big thanks for being so kind. A big thanks for being so kind. More

by BEAVERSANDRA03 Verified Customer Verified Customer

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I thought that having a TV screen above the urinal in the men's bathroom was a little tacky. . . . otherwise good service. men's bathroom was a little tacky. . . . otherwise good service. More

by ASHBURNSP Verified Customer Verified Customer

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Tanner was amazing,his technician diagnosed my problem and had me back on the road faster than originally planned. and had me back on the road faster than originally planned. More

by CATWHOSURFS Verified Customer Verified Customer

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I always receive good customer service and Heather is great to work with. Will return. great to work with. Will return. More

by Dcq79 Verified Customer Verified Customer

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