Heather Beran
Heather Beran at Bryan College Station Toyota

Heather Beran

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8
120 Reviews
4.8

120 Reviews

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120 Reviews of Heather Beran

May 05, 2026

Dealership Rating
Employee Rating

They are doing a great job from sales to service! Would absolutely recommend using them to purchase and continued maintenance. More

by dustin.allan.dieter
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell

May 05, 2026

Bryan College Station Toyota responded

Delighted to hear our sales team and service department provided a great experience for your Land Cruiser. We appreciate your recommendation and look forward to supporting your ongoing maintenance.

April 29, 2026

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She was courteous, helpful, and it didn’t take long for her to bring the car back More

by HEAVENLYANGELS_07
Service Price Transparency
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Recommend Dealer
Yes
Apr 29, 2026

Bryan College Station Toyota responded

We’re glad Heather was courteous and returned your Toyota Corolla so promptly. Thank you for the five-star rating and for trusting us with your service needs.

April 22, 2026

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Timely reminders, easy booking, quick and recorded services, and recommendations for proper servicing. I have always had a good experience with BCS Toyota for 2 years now. Thanks to Service Advisor To More

by asengupta22
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony Rogers , Tony Rogers

Apr 22, 2026

Bryan College Station Toyota responded

We’re delighted to hear that our reminders and simple booking process have been helpful over the past two years. It’s great that our quick service and clear recommendations made your visits seamless, and Tony is glad to assist. We look forward to continuing to support your Toyota.

April 15, 2026

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They do a great job,every one are very friendly and nice like I said great job. More

by miltonwilbert
Service Price Transparency
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Recommend Dealer
Yes
Apr 15, 2026

Bryan College Station Toyota responded

Thank you for recognizing our team’s friendliness. Heather and our staff are pleased your Tundra service met your expectations. We appreciate your five star review and look forward to assisting you again.

April 11, 2026

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Usually easy to get appointment. last visit I had basic service but after 1.5 hrs I had to find out my car was ready - no text alert and no coming to find even though I asked anothe More

by dahardeman
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Manny Lopez

Apr 14, 2026

Bryan College Station Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 11, 2026

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We had the best car buying experience of our lives at BCS Toyota! Everyone involved went above and beyond to make the process seamless and enjoyable. It’s rare to find a business that consistently demonstrat More

by lacyjae03
Sales Price Transparency
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Recommend Dealer
Yes
Apr 11, 2026

Bryan College Station Toyota responded

Your five-star review made our day. We’re thrilled that purchasing your Toyota Grand Highlander was seamless and enjoyable thanks to the team’s collaboration. Nikki will be excited to hear your shoutout.

April 05, 2026

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Great service! The wait was not bad and everyone was super friendly. I was very happy with my maintenance check up More

by jvjennifervoss
Service Price Transparency
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Recommend Dealer
Yes
Apr 05, 2026

Bryan College Station Toyota responded

It’s great to know the maintenance checkup on your Toyota Tacoma met your expectations. We’re glad the wait time was comfortable and you found our team welcoming. Heather and our staff appreciate your review and look forward to your next visit.

April 01, 2026

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I had an awesome experience purchasing my car with this dealership! Everyone from sales to service was professional, positive, and committed to customer service. I'll be driving an hour and a half to have More

by janmac76
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Recommend Dealer
Yes
Apr 01, 2026

Bryan College Station Toyota responded

Thank you for choosing us for your Lexus RX 350 purchase and service. We’re delighted our sales and service teams provided the professional, positive support you described. We appreciate you making the drive and look forward to assisting you again.

March 19, 2026

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Efficient service. Great communication. Easy in and out. I really like this dealership and highly recommend. More

by klightrn8
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Randy Dowling

Mar 19, 2026

Bryan College Station Toyota responded

Thank you for sharing your experience with our service team for your Toyota Highlander. We’re glad the communication and efficiency made your visit smooth. We appreciate your recommendation and look forward to assisting you again.

March 15, 2026

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Employee Rating

I would recommend this dealership to anyone for service. They were professional and honest and worked diligently to fulfill my needs. More

by lmomthing1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tony Rogers

Mar 15, 2026

Bryan College Station Toyota responded

We’re delighted to hear our team’s professionalism and honesty fulfilled your needs during your Toyota RAV4 service. Tony will appreciate your recommendation. We welcome the chance to assist you again.

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