I had an minor issue with my front bumper on my 2019 Q50
and Dennis Q. from Douglas Auto Body was able to resolve it quickly, to my satisfaction.
Thank You!
and Dennis Q. from Douglas Auto Body was able to resolve it quickly, to my satisfaction.
Thank You!
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by fjkloso
Other Employees Tagged:
Dennis Q.
Nov 03, 2021 -
Douglas Volkswagen responded
Thank you for this 5-star review!. Our team strives for excellence when it comes to serving our customers. Safe & Happy Driving!
The service advisor was very honest and direct about my
issue, and it was fixed quickly.
issue, and it was fixed quickly.
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by vwgolfman2000
Other Employees Tagged:
Marvin Ma
Nov 03, 2021 -
Douglas Volkswagen responded
Thank you vwgolfman2000 for this 5-star review and for letting us know your service advisor was very honest and direct and your issue was fixed quickly.
I received regular text updates on the progress. People
are very nice and pleasant to deal with
are very nice and pleasant to deal with
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by Kennleft
Nov 03, 2021 -
Douglas Volkswagen responded
Kennleft - Thank you for taking the time to leave us a great review!
Bought a new car at MSLP in September. The Service guy
installed the front crooked and off center! How lousy can you get? How bad is the rest of thier work?
installed the front crooked and off center! How lousy can you get? How bad is the rest of thier work?
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by wmhowell111
Our salesman was exceptional!!!!!!! He really went the
extra mile for us!!!! This was the best car buying experience I ever had.
extra mile for us!!!! This was the best car buying experience I ever had.
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by marycellitti
Oct 01, 2021 -
Douglas Volkswagen responded
Thank you for this great review. Our team strives for excellence when it comes to serving our customers. We are glad to hear you had a great experience and your salesman was exceptional! Happy Driving!
Mike ( sales ) and finance team were professional and
tried to help as much as they can and to meet my expectations
tried to help as much as they can and to meet my expectations
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by jafber
Sep 21, 2021 -
Douglas Volkswagen responded
Thank you for taking the time to leave us a fabulous review! We are thrilled to have had the pleasure of working with you! I’m glad to hear Mike and team were professional and helpful. We always strive for excellence in customer service. Safe & Happy driving!
Efficient service, clean office and waiting area. Since
I was waiting for my car while it was being serviced, the rep would stop by and update me on the progress.
I was waiting for my car while it was being serviced, the rep would stop by and update me on the progress.
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by alarcon2901
Sep 21, 2021 -
Douglas Volkswagen responded
We are so grateful for your kind words. Thank you for taking the time to offer your great review. Happy Driving!
No appointment necessary for service. Open early. Drop
off and pick up available. Excellent service. Attention to detail. Minimal wait time with video of work sent after job completed.
off and pick up available. Excellent service. Attention to detail. Minimal wait time with video of work sent after job completed.
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by Leibanez75
Other Employees Tagged:
Technician
Sep 21, 2021 -
Douglas Volkswagen responded
We are so grateful for your kind words. Thanks for sharing your feedback, we hope to see you again in the future. Happy Driving!
James Deutschkron is the best !!! Thank you for making my
car buying experience less harrowing and a wonderful experience. I got my dream car!! Thank you
car buying experience less harrowing and a wonderful experience. I got my dream car!! Thank you
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by m.cabrera12
I was very interested in purchasing the Atlas SUV and got
in contact with sales representative James Deutchkron who was very efficient, knowledgeable and patient. The process streamlined well and I didn’t ha
in contact with sales representative James Deutchkron who was very efficient, knowledgeable and patient. The process streamlined well and I didn’t have to spend my entire day at the dealership. I would recommend my family and friends to purchase a vehicle from James at Douglas Volkswagen in Summit NJ 😊
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by Denisia.williams21@gmail.com
Other Employees Tagged:
James Deutschkron
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