Russ Arons
Russ Arons at Douglas Volkswagen

Russ Arons | Page 9

marketing

Douglas Volkswagen

491 Morris Ave.
Summit, NJ 07901

4.9
142 Reviews
4.9

142 Reviews

Write a Review

142 Reviews of Russ Arons

April 12, 2022

Dealership Rating
Employee Rating

I already knew what I wanted when I walked into the showroom at Douglas VW. I met James with sales. He was great, didn’t try to sell me anything I did not want. Tha sales experience was painless. In More

by Mkanoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2022

Douglas Volkswagen responded

Thank you for taking the time to leave us a fabulous review! We are thrilled to have had the pleasure of working with you! I’m glad to hear James was helpful and did an outstanding job. We always strive for excellence in customer service. Safe & Happy driving!

March 23, 2022

Dealership Rating
Employee Rating

Very quick and efficient, nice waiting area, they send a video of the car being serviced More

by Alex K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2022

Douglas Volkswagen responded

Alex - Thank you so much for taking the time to leave us this great rating & review.

March 21, 2022

Dealership Rating
Employee Rating

Service man was amazing was fast and to the point I recommend highly will be back again More

by Hello1786!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramon at service

Apr 15, 2022

Douglas Volkswagen responded

We are so grateful for your kind words. Thank you for this great rating & review!

January 03, 2022

Dealership Rating
Employee Rating

They were very attentive and helpful. Explained the service they provided and it’ll always nice to get your vehicle clean.. love it !! More

by Kolfenbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2022

Douglas Volkswagen responded

Thank you for taking the time to leave us a positive review. We always strive for excellence in customer service. We look forward to seeing you again in the future. Happy Driving.

December 30, 2021

Dealership Rating
Employee Rating

Great service, even got a coupon discount without asking.. Quick and easy appointment via internet. More

by ranhyatt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2022

Douglas Volkswagen responded

Thank you for taking the time to offer your great review. Happy Driving!

December 18, 2021

Dealership Rating
Employee Rating

Douglas VW is an outstanding dealership. We have three vehicles that they exclusively service, both in and out of warranty. Marvin is marvelous and Egon is exceptional. The entire Douglas team are delight More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marvin Ma, Egon Kantor

Dec 23, 2021

Douglas Volkswagen responded

Thank you so much for taking the time to leave us this amazing review. We always strive for excellence in customer service. Safe & Happy driving!

December 11, 2021

Dealership Rating
Employee Rating

Brian Ardente always goes out of his way to provide great service, especially in processing wheel/tire and extended warranty claims. More

by Paul E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Ardente

Dec 15, 2021

Douglas Volkswagen responded

Thank you Paul for this great review of your recent visit with Brian Ardente. We look forward to seeing you again in the future!

December 09, 2021

Dealership Rating
Employee Rating

As quick and convenient as you can imagine. Thanks Vlad for the great experience. Thanks Douglas VW!!! More

by Vr6nitro
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vlad

Dec 15, 2021

Douglas Volkswagen responded

Thank you for this great rating and review of your recent visit. Safe and Happy Driving!

December 05, 2021

Dealership Rating
Employee Rating

Alway treated well by Dominic. Timely service and convenient appointment times. Nice to receive car wash and overall inspection of car. More

by Prata1@verizon.ner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Ramano

Dec 15, 2021

Douglas Volkswagen responded

Thank you for taking the time to offer your great rating and review. We are so glad you had a great experience at our Dealership. Safe driving.

Dec 16, 2021

Prata1@verizon.ner responded

Always receive prompt and courteous service. Dominic has been overseeing the maintenance of my cars for the last 10 years and it has been reassuring to know that my car will be well looked over during each visit. The complimentary car wash is another plus.

November 09, 2021

Dealership Rating
Employee Rating

While I had to wait about six weeks for an appointment, due to the flooding in New Jersey, once my car was at Douglas the work was done on time and to my satisfaction. The staff was helpful and consistentl More

by tomaggio456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2021

Douglas Volkswagen responded

Thank you for taking the time to leave us a positive review. We always strive for excellence in customer service. We look forward to seeing you again in the future. Safe & Happy Driving.

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