Russ Arons

Very professional, friendly and helpful. Stress free experience during a stress filled time in my life. I Highly recommend. Stress free experience during a stress filled time in my life. I Highly recommend. More

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Twice I’ve been to Douglas CW to get my car service and both times it’s been flawless. Couldn’t recommend them enough. both times it’s been flawless. Couldn’t recommend them enough. More

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This is about to 10th VW we have leased through Douglas Volkswagen. We keep coming back to them as we trust them in every phase of this transaction and from on to maintenance and end of lease. Volkswagen. We keep coming back to them as we trust them in every phase of this transaction and from on to maintenance and end of lease. More

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Alway courteous. Always responsive. Always oriented to getting it right. I feel valued when I am there. Always responsive. Always oriented to getting it right. I feel valued when I am there. More

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Marvin was fantastic! He kept me updated on my vehicles status and let me know exactly what was being done and when it was completed. He kept me updated on my vehicles status and let me know exactly what was being done and when it was completed. More

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VLAD is the best! !! Thanks for a wonderful experience First time customer and I am speechless Red carpet service Keep up the good work that you are doing !! Thanks for a wonderful experience First time customer and I am speechless Red carpet service Keep up the good work that you are doing More

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My experience at Douglas VW was enjoyable. My salesperson Vlad was professional and friendly. He never tried to push me into a deal. He spent all the time I needed to answer all my questions, My salesperson Vlad was professional and friendly. He never tried to push me into a deal. He spent all the time I needed to answer all my questions, and negotiated a fair, and comfortable deal. the paperwork that needed to be done was quick. More

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SERVICE WAS GREAT AND PLEASURABLE AS ALWAYS. MARVIN AND THE CASHIER WERE VERY ACCOMADATING THROUGH THE WHOLE PROCESS. I ALWAYS RECOMMEND DOUGLAS. I ALWAYS GO TO DOUGLAS EVEN THOUGH I LIVE ABOUT MARVIN AND THE CASHIER WERE VERY ACCOMADATING THROUGH THE WHOLE PROCESS. I ALWAYS RECOMMEND DOUGLAS. I ALWAYS GO TO DOUGLAS EVEN THOUGH I LIVE ABOUT AN HOUR AWAY. More

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Vlad, the sales person that helped us the first time we visited the dealership years ago was attentive, professional and able to answer the questions that gave us the confidence to lease a car there. We ha visited the dealership years ago was attentive, professional and able to answer the questions that gave us the confidence to lease a car there. We have come back to lease again several times and he has guided us through the process successfully. We appreciate he being a people's person and recommend his service. I give him five stars. My final rating of the dealership was instead four stars given that I believe the financing part of the process with a different person should have been smoother. More

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Douglas has a great service dept. I highly recommend them to my friends and family I highly recommend them to my friends and family More

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