Roger Hess
Roger Hess at Naples Mazda

Roger Hess

Service Manager

Naples Mazda

6387 Airport-Pulling Rd
Naples, FL 34109

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4.7
324 Reviews
4.7

324 Reviews

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324 Reviews of Roger Hess

June 11, 2026

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Employee Rating

The service providers are very kind and helpful with getting everything done it was long wait tho More

by dhaliastanton6
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Recommend Dealer
Yes

June 11, 2026

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Very responsive to requests and completed service within a very timely fashion. Overall good job. More

by louisepurtle
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Recommend Dealer
Yes

June 09, 2026

Dealership Rating
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Everyone made sure that I got to work on time and customer service is a +. More

by mardelmartinez
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marta Martinez

June 07, 2026

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Lexie has been absolutely amazing. Such a great customer service ambassador of your brand 1st class More

by Sthieffine2
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Recommend Dealer
Yes

Other Employees Tagged: Lexie

June 07, 2026

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The only disappointing thing was the amount of time required to get the service done. More

by DANHARR11
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Recommend Dealer
Yes

May 31, 2026

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On time, fair prices, thorough inspection I feel that I can trust this dealership to be honest and fair More

by stephenedwards27
Recommend Dealer
Yes

Other Employees Tagged: Roger Hess

May 25, 2026

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They took good care of the car! And they and even gave me a loaner! More

by galogoertz4
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lexi

May 25, 2026

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Excellent service team. I was literally in and out and they were very thorough and professional with going over every concerns I had with my vehicle. More

by kwilooj24
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Recommend Dealer
Yes

May 20, 2026

Dealership Rating
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Roger was excellent. The oil change and tires rotated took over 2 hours. Then added suggestions which I said yes to which took another hour. More

by Zoom zoom happy owner
Recommend Dealer
Yes

Other Employees Tagged: Roger Hess

May 19, 2026

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Employee Rating

I was not impressed with the service, lady helping at the front desk was willing to lose business that to offer a discount on a purchase of over $1000 right when I was leaving to go somewhere else cheaper sh More

by LTURRIAGO
Service Price Transparency
Workmanship
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Recommend Dealer
No
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