Roger Hess

Dylan at Mazda service was very helpful in getting my problem solved. Everyone who worked on my car was great. I appreciate the attitude and attention I was given. problem solved. Everyone who worked on my car was great. I appreciate the attitude and attention I was given. More

by doskar Verified Customer Verified Customer

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They do an excellent job thanks to Roger the Dodge mgr who authorized the team to comp the battery that was defective from the day I bought the vehicle. Logic prevailed. who authorized the team to comp the battery that was defective from the day I bought the vehicle. Logic prevailed. More

by ccabrera0530 Verified Customer Verified Customer

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We are on our 4th car from Naples Mazda. Great prices on cars. Great service depart. Oh, and did I mention the offers in the mail for free Yeti cups? Great prices on cars. Great service depart. Oh, and did I mention the offers in the mail for free Yeti cups? More

by dossimoe Verified Customer Verified Customer

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Great customers service and honest had great experience with my car than on tree hours with my car than on tree hours More

by CARINEACCIME32 Verified Customer Verified Customer

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⭐⭐⭐⭐⭐ I had an excellent experience at Naples Mazda dealership from start to finish. The entire team was professional, knowledgeable, and genuinely cared about making the process smooth and stress-free dealership from start to finish. The entire team was professional, knowledgeable, and genuinely cared about making the process smooth and stress-free. They took the time to answer all of my questions, explained everything clearly, and never made me feel pressured. Customer service was outstanding, and everyone I interacted with was friendly, patient, and attentive. I truly felt valued as a customer. I’m extremely happy with my new Mazda and would highly recommend this dealership to anyone looking for a positive car-buying experience. Thank you for making this such an enjoyable experience! Thank you to my sale agent Juan Carlos Ortiz More

by barbaramctv Verified Customer Verified Customer

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Check-in person very good. 2 hours for an oil change/tire rotation is a long time. Received a video at the end, not during the process like usual. Video stated advisor would 2 hours for an oil change/tire rotation is a long time. Received a video at the end, not during the process like usual. Video stated advisor would be with me shortly and car was going to the wash. No advisor came out. Finally walked into the center on my own. Woman was on her phone and drinking coffee. Didn’t have the correct amount for the check-out. Amount had to be corrected by the check -in person. Fees are ridiculous. Credit card fee is charged along with a fee for balancing tires. Should be the cost of doing business! Have always had a good experience here. It must have been an off day. More

by Kathy Verified Customer Verified Customer

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Service with a smile……. .Job well Done….. Our Mazda is an original, first year model…it has always been serviced by the dealer….. the car is still an excellent vehicle and th .Job well Done….. Our Mazda is an original, first year model…it has always been serviced by the dealer….. the car is still an excellent vehicle and thoughts of replacement are set aside as this one is still providing dependable service. More

by rdahnke1431 Verified Customer Verified Customer

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I had only gone in for an oil change but Joan asked if would like to see any vehicles. I did let him know I was interested in a CX90 and I ended up buying one that same day. It was perfect timing being th would like to see any vehicles. I did let him know I was interested in a CX90 and I ended up buying one that same day. It was perfect timing being there and I’m so grateful for the service we were provided. More

by BRENDAGARCIA916 Verified Customer Verified Customer

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The customer service from Roger and Lexie was great, big improvements since spring of 2025. improvements since spring of 2025. More

by jkosmon Verified Customer Verified Customer

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Friendly, professional service. Service was performed in a timely manner. The determined the cause for the electronic error message. Problem solved! Service was performed in a timely manner. The determined the cause for the electronic error message. Problem solved! More

by WBJANZ Verified Customer Verified Customer

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