Roger Hess
Roger Hess at Naples Mazda

Roger Hess

Service Manager

Naples Mazda

6387 Airport-Pulling Rd
Naples, FL 34109

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4.7
223 Reviews
4.7

223 Reviews

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223 Reviews of Roger Hess

June 27, 2025

Dealership Rating
Employee Rating

Great personal promdly services and attention to Coustumer concerns nice service facility great rest waiting area More

by Blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

June 25, 2025

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Employee Rating

Not satisfied with the service or how I was treated. Will be turning in lease in January and not coming back More

by vmcguinness24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 11, 2025

Dealership Rating
Employee Rating

Very professional. My sales person Phil was top notch. Mazda got me in a better lease than any other! More

by willzpi
Service Communication
Recommend Dealer
Yes

June 07, 2025

Dealership Rating
Employee Rating

The dealer was good at helping lease the 2025 Mazda CX30 Turdo SUV. A slight descrepancy regarding the down payment but managed to complete the deal. More

by lapostollaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 06, 2025

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Employee Rating

Didn’t give up in looking for the dimming mirror for my car and ordered it for installation. Good work. More

by Avphome
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lazor, Noah Ryan

June 02, 2025

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Employee Rating

This was my fifth Mazda leased through Naples Mazda with John Lazor. He has been a great sales representative every time. More

by Avphome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lazor

May 26, 2025

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Employee Rating

Exemplary job replacing my battery even though they were already supposed to be closed. Thank you. More

by ALLENWAINER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

May 26, 2025

Dealership Rating
Employee Rating

the best, courteous prompt and thorough with comp vehicle rental. Very prompt and professional dealer More

by ericmartin0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

May 24, 2025

Dealership Rating
Employee Rating

Gray service attention to detail clean surroundings personal very professional and courteous great location and good More

by Blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 24, 2025

Dealership Rating
Employee Rating

Attentive to customer needs. Value for CX5 is excellent. Service department is exceptional. My 5th CX 5. More

by CEWNAPLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves

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