Roger Hess

Friendly and efficient staff they always try to solve my problems in the best possible way. problems in the best possible way. More

by bel_ana87 Verified Customer Verified Customer

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Customer service is very important and my case. Which each staff member was very helpful. Which each staff member was very helpful. More

by mardelmartinez Verified Customer Verified Customer

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HOW COME THE CAR WAS NOT WASHED AND I WAS TOLD THEY DID NOT PICK UP AND DELIVER THE CAR, I am handicapped and cannot drive that far. NOT PICK UP AND DELIVER THE CAR, I am handicapped and cannot drive that far. More

by mnewm2 Verified Customer Verified Customer

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Great customer service friendly and knowledgeable staffandvgotnme in without an appointment and kept me informed about the progress regularly. staffandvgotnme in without an appointment and kept me informed about the progress regularly. More

by DOGILVIE Verified Customer Verified Customer

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The service I needed took longer than expected. I had a 7:30 am appointment and expected to get the car back the same day. In fairness, it turned out to be a very busy day for the service departm I had a 7:30 am appointment and expected to get the car back the same day. In fairness, it turned out to be a very busy day for the service department and the qualified tech for the work was tied up with other work. The service department still did an very good job with the work and I was kept in the loop. More

by AUXMW Verified Customer Verified Customer

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They were very friendly and had my oil change done quickly. Best experience I've had at a dealership and I will continue to come back. quickly. Best experience I've had at a dealership and I will continue to come back. More

by Kara.morrison10 Verified Customer Verified Customer

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On time, explained the process and what will be done. Courteous, nice waiting area and easy process. Courteous, nice waiting area and easy process. More

by RANDY94 Verified Customer Verified Customer

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As usual, the service department at Naples Mazda did a great job. They make it easy to get an appointment and keep you informed during the service. great job. They make it easy to get an appointment and keep you informed during the service. More

by AUXMW Verified Customer Verified Customer

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I don’t like they did not let me pick a price on my car. . They saw me in there before to buy the jeep.Then the 2 time in there they sold me the Mazda. The highest price that takes all my money. For the mont . They saw me in there before to buy the jeep.Then the 2 time in there they sold me the Mazda. The highest price that takes all my money. For the month I have no spending money to eat or put gas in car. I am in low income housing. More

by Alwaysmiles67 Verified Customer Verified Customer

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Service advisor was honest and technician did a great job. I enjoyed the bottled water. Thanks Mazda. job. I enjoyed the bottled water. Thanks Mazda. More

by Jtancreto Verified Customer Verified Customer

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