Roger Hess
Roger Hess at Naples Mazda

Roger Hess

Service Manager

Naples Mazda

6387 Airport-Pulling Rd
Naples, FL 34109

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4.8
292 Reviews
4.8

292 Reviews

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292 Reviews of Roger Hess

October 26, 2025

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Employee Rating

Quick and efficient service! Fixed all my car issues pretty fast and had an amazing communication throughout! More

by alonazhezhel
Recommend Dealer
Yes

Other Employees Tagged: Roger Hess

October 25, 2025

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Employee Rating

As always, Roger was a pleasure work with. He is responsive and professional. The attention he provides is a large reason why we are still servicing our vehicle at this dealership. More

by andyscriv04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 23, 2025

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Overall, Good. Only issue was continuing follow up - on my part - for a tire replacement More

by mcirullo
Recommend Dealer
Yes

Other Employees Tagged: Roger Hess

October 19, 2025

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They do an amazing job any time i go they always take care of me I dont have ani complain about this dealer , the only bad thing about it it's I'm like an hour away from them More

by ALVARO MONTENEGRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger hess

October 19, 2025

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The communication from Rodger and his team has been excellent, and I really appreciated the video Junior made on my car inspection🌟🌟. Everyone was very courteous, professional, and fast! It seems t More

by BDIVEN70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior

October 19, 2025

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The staff was welcoming and immediately greeted me and offered help. They were Professional, attentive, friendly and thorough. They went above and beyond! More

by SLTAYLOR77
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Recommend Dealer
Yes

October 17, 2025

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Good service and good job on fast delivery on the replacement car and call for time to pick up More

by chaimjarbe
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

October 15, 2025

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Exceptional responsiveness in words followed by actions to find a solution to my MX-5 CarPlay issues. More

by Tao10nis
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

October 13, 2025

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Always a great experience there with Sales or Service I highly recommend them if you want a great experience? More

by jlazor1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lazor, Phil Falzarano

October 13, 2025

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Employee Rating

Roger and team are professional, trustworthy, accurate. Great service. Cannot say the same for sales and finance departments. More

by Jessemami1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Sanicola, Chris Judge

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