Roger Hess
Roger Hess at Naples Mazda

Roger Hess

Service Manager

Naples Mazda

6387 Airport-Pulling Rd
Naples, FL 34109

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4.7
226 Reviews
4.7

226 Reviews

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226 Reviews of Roger Hess

June 29, 2025

Dealership Rating
Employee Rating

Great service personnel and place to be went finding information about your next investment lots of inventory More

by Blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 28, 2025

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Employee Rating

Polite and knowledgeable front seat people in the service center! Service Lounge was great and well stocked! More

by SELINEBEAUVOIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

June 27, 2025

Dealership Rating
Employee Rating

Great personal promdly services and attention to Coustumer concerns nice service facility great rest waiting area More

by Blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

June 27, 2025

Dealership Rating
Employee Rating

Great service thanks for your help and professionalism as well as the excellent customer service everything was on point. More

by colonjames525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves

June 25, 2025

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Employee Rating

Not satisfied with the service or how I was treated. Will be turning in lease in January and not coming back More

by vmcguinness24
Service Price Transparency
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Service Communication
Recommend Dealer
No

June 11, 2025

Dealership Rating
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Very professional. My sales person Phil was top notch. Mazda got me in a better lease than any other! More

by willzpi
Service Communication
Recommend Dealer
Yes

June 07, 2025

Dealership Rating
Employee Rating

The dealer was good at helping lease the 2025 Mazda CX30 Turdo SUV. A slight descrepancy regarding the down payment but managed to complete the deal. More

by lapostollaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 06, 2025

Dealership Rating
Employee Rating

Didn’t give up in looking for the dimming mirror for my car and ordered it for installation. Good work. More

by Avphome
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lazor, Noah Ryan

June 02, 2025

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Employee Rating

This was my fifth Mazda leased through Naples Mazda with John Lazor. He has been a great sales representative every time. More

by Avphome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lazor

May 26, 2025

Dealership Rating
Employee Rating

Exemplary job replacing my battery even though they were already supposed to be closed. Thank you. More

by ALLENWAINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

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