Roger Hess
Roger Hess at Naples Mazda
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Roger Hess

Service Manager

Naples Mazda

6387 Airport-Pulling Rd
Naples, FL 34109

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4.8
150 Reviews
4.8

150 Reviews

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150 Reviews of Roger Hess

February 21, 2025

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Employee Rating

Service department has to date been clear and proactive about what my CX5 may need. There is no pressure if I choose to wait on a particular service. More

by jgs347
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Recommend Dealer
Yes

February 16, 2025

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Everyone in the service department is very helpful. The video they take when they complete the service is very helpful.. More

by rv.rgw2
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Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

February 15, 2025

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Employee Rating

Roger was very friendly very and helpful - excellent communication from him. And the free pizza at Donato's was a nice perk! Service took a little longer than expected, but still OK overall. More

by Betheldoc
Recommend Dealer
Yes

Other Employees Tagged: Roger Hess

February 14, 2025

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Even though we were not regular customers they were able to get us in for urgent service very quickly. We were able to get a loaner SUV and they did an excellent job keeping us informed. The service was d More

by pjb2921
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Recommend Dealer
Yes

February 13, 2025

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Brought car in for 7500 maintenance. Work started on time. Finished in 30 minutes. Great experience. More

by Tom
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Recommend Dealer
Yes

February 12, 2025

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They were very good and professional and courteous. They even gave me a complimentary wash. Thank you for great customer service. More

by noreply+9175661187
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Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

February 10, 2025

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Employee Rating

Roger took great care of me and my CX-5! Thank you all very much! More

by JEFFERY.A.OAKES
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Recommend Dealer
Yes

February 10, 2025

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Great experience, very helpful and pleasant staff, highly recommend to anyone looking to get or service a car! More

by ST
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Recommend Dealer
Yes

February 07, 2025

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Our 1st visit. Standard maintenance needs. Service consultant Roger was top notch. In and out quickly. More

by noemail_7428153
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Racqel by phone very helpful

February 03, 2025

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Employee Rating

Process was easy and they were highly professional. Service mechanic knew exactly what to do. More

by pahearn
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

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