Roger Hess

Good service but they didn’t reach out to discuss the “recommended services” from the video they sent, text said someone was goin to contact me soon and never did “recommended services” from the video they sent, text said someone was goin to contact me soon and never did More

by stacyprado09 Verified Customer Verified Customer

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Desk manager was very professionally responsible. Attentive, waiting area was clean and served frequently. All good. Attentive, waiting area was clean and served frequently. All good. More

by Allan.labos Verified Customer Verified Customer

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I takel the car there for oil consumption it was under warranty they needed to fix it and they did they said..They gave it to me. It was still leaking the second time when I bring it there when they told warranty they needed to fix it and they did they said..They gave it to me. It was still leaking the second time when I bring it there when they told me that it’s ready all the lights were on. Apparently the battery was low, but when I brought the car over there, everything was fine terrible More

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Always a long wait for simple things like oul change regardless of the appointment time. Not very professional. Not very knowledgeable regardless of the appointment time. Not very professional. Not very knowledgeable More

by dg Verified Customer Verified Customer

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I scheduled an appointment, waited almost 3 hours in the room and in the end, when I went to ask if my car was ready, they told me that they still did not check it. room and in the end, when I went to ask if my car was ready, they told me that they still did not check it. More

by Dario Verified Customer Verified Customer

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Naples Mazda is very responsive to the consumer’s needs. Carl Beasley & Damiani Rivera are-caring salesman and I appreciate the service they gave me.. I also appreciate Ryan Gamble the General manager who Carl Beasley & Damiani Rivera are-caring salesman and I appreciate the service they gave me.. I also appreciate Ryan Gamble the General manager who corrected the error when I originally leased a car that was defective. Kathryn Haenn’ is a great credit mgr. assistant.. Roger and Rachel Hess are the best Service & Parts managers. They really care about helping the customer Sincerely, Vince DiGiorno More

by vdigiorno Verified Customer Verified Customer

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Quick and efficient service! Fixed all my car issues pretty fast and had an amazing communication throughout! Fixed all my car issues pretty fast and had an amazing communication throughout! More

by alonazhezhel Verified Customer Verified Customer

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As always, Roger was a pleasure work with. He is responsive and professional. The attention he provides is a large reason why we are still servicing our vehicle at this dealership. He is responsive and professional. The attention he provides is a large reason why we are still servicing our vehicle at this dealership. More

by andyscriv04 Verified Customer Verified Customer

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Overall, Good. Only issue was continuing follow up - on my part - for a tire replacement Only issue was continuing follow up - on my part - for a tire replacement More

by mcirullo Verified Customer Verified Customer

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The communication from Rodger and his team has been excellent, and I really appreciated the video Junior made on my car inspection🌟🌟. Everyone was very courteous, professional, and fast! It seems t excellent, and I really appreciated the video Junior made on my car inspection🌟🌟. Everyone was very courteous, professional, and fast! It seems to me you have an awesome team there. Very obvious customer service is a priority. I felt that, and Thank you. Very happy to own a Mazda today!!! More

by BDIVEN70 Verified Customer Verified Customer

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