Roger Hess
Roger Hess at Naples Mazda

Roger Hess

Service Manager

Naples Mazda

6387 Airport-Pulling Rd
Naples, FL 34109

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4.7
220 Reviews
4.7

220 Reviews

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220 Reviews of Roger Hess

June 06, 2025

Dealership Rating
Employee Rating

Didn’t give up in looking for the dimming mirror for my car and ordered it for installation. Good work. More

by Avphome
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lazor, Noah Ryan

June 02, 2025

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Employee Rating

This was my fifth Mazda leased through Naples Mazda with John Lazor. He has been a great sales representative every time. More

by Avphome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lazor

May 26, 2025

Dealership Rating
Employee Rating

Exemplary job replacing my battery even though they were already supposed to be closed. Thank you. More

by ALLENWAINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

May 26, 2025

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Employee Rating

the best, courteous prompt and thorough with comp vehicle rental. Very prompt and professional dealer More

by ericmartin0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

May 24, 2025

Dealership Rating
Employee Rating

Gray service attention to detail clean surroundings personal very professional and courteous great location and good More

by Blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 24, 2025

Dealership Rating
Employee Rating

Attentive to customer needs. Value for CX5 is excellent. Service department is exceptional. My 5th CX 5. More

by CEWNAPLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves

May 17, 2025

Dealership Rating
Employee Rating

As always, I was kept informed on work being done and given the best possible information. More

by AUXMW
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

May 16, 2025

Dealership Rating
Employee Rating

It has always been a good experience leasing a car from Naples Mazda for me. I have been using the same sales rep. For the past 9 years John Lazor. More

by Avphome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lazor

May 12, 2025

Dealership Rating
Employee Rating

Courteous and timely service. I was able to book maintenance immediately . Offered a ride service to the mall for me while my car was serviced. More

by Mjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

May 11, 2025

Dealership Rating
Employee Rating

Agent was professional and knowledgeable. Great customer interaction. Kept me apprised when vehicle would be finished, More

by noreen.conroy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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