Rocco Cesario
Rocco Cesario at Volkswagen of Downtown Chicago

Rocco Cesario

Pre - Driven Sales Manager

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

Contact Me
4.3
79 Reviews

Industry Experience

24 yrs, 3 mos

Languages Spoken

English English

4.3

79 Reviews

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79 Reviews of Rocco Cesario

August 18, 2025

Dealership Rating
Employee Rating

Mohammed and Rocco works good together as a team. They both helped me throughout the process of me purchasing my first vehicle. I highly recommend visiting them both when you come to this location. More

by SYDNEEMOORE22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Perez, Mohammed Habibi

Aug 18, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 14, 2025

Dealership Rating
Employee Rating

Angel did a great job helping me sell my Audi! He is an honest guy and helped work a good deal. Highly recommend. More

by Dylansambrano16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel Guadalajara

Aug 15, 2025

Volkswagen of Downtown Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago. We look forward to having you as one of our valued customers for many more years to come!

August 02, 2025

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Employee Rating

Understanding, Fun, Attentive, Fresh, Clean, Modern, Quick, Relatable, Cool, Creative, Smart, Friendly, Enjoyable, Interesting, Intentional More

by VENICE_TEMPLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Salgado

Aug 02, 2025

Volkswagen of Downtown Chicago responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Volkswagen of Downtown Chicago are glad to have you as a customer.

August 01, 2025

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Employee Rating

Everyone was helpful, kind, and knowledgeable. I felt like they took care of my needs and answered my questions. More

by MrJohnJohnly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Davis Luckett, Melissa Salgado

Aug 01, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

July 29, 2025

Dealership Rating
Employee Rating

Volkswagen of Downtown Chicago was great. Salesman Mohammed told me the car was mine before I signed anything he said this your car and he was right o was signing papers that night. Mohammad More

by Stephaniefmiller896
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Habibi, Davis Luckett

Jul 29, 2025

Volkswagen of Downtown Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Downtown Chicago.

July 24, 2025

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Employee Rating

Horrible not much else to say. Bad dealership. Bad service. And bad car brand now More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 27, 2025

Volkswagen of Downtown Chicago responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing this to our attention. If you're willing to provide more details, please send us a message with your contact information so we can reach out. We're sorry your visit didn't go as planned and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

July 18, 2025

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Employee Rating

Had a wonderful experience getting set up with my 2025 Tiguan. Everyone we encountered at the dealership was friendly, helpful, and quick to answer any questions or calls. More

by ROCCO.HALEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2025

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

July 17, 2025

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Employee Rating

we have recently bought a car from the Volkswagen of Downtown chicago, Mohammed Habibi helped us throughout the whole process and made the deal possible. Thank you for the amazing service from the team More

by gokulananth0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Habibi

Jul 17, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

July 17, 2025

Dealership Rating
Employee Rating

Initially we were onto think about the deal, then Rocco came in and provided wonderful details and explanations about the car, he handled all details professionally and closed us a wonderful deal satisfact More

by kishore saravanan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Habibi

Jul 17, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Volkswagen of Downtown Chicago!

July 07, 2025

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Employee Rating

Predatory loans, unprofessional customer service. Hiding fees and APR until the very last minute after they already ran 10 hard inquiries. More

by CMTERRA26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Baha Yer, Ahad Aamer

Jul 07, 2025

Volkswagen of Downtown Chicago responded

CMTerra, please call me directly to review what happened. I care tremendously and I would like to know more about your experience. Thank you, Mike Zafiriou 312-628-4830

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