Robin Metz
Robin Metz at O'Steen Acura of Athens

Robin Metz | Page 5

Service Advisor

O'Steen Acura of Athens

2890 Atlanta Hwy
Athens, GA 30606

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not yet
rated
94 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

12 yrs, 10 mos

not yet
rated

94 Reviews

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94 Reviews of Robin Metz

September 27, 2023

Dealership Rating
Employee Rating

The service area is always very friendly and helpful. Service is the reason we have purchased numerous Volvo cars. More

by drew.christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Owens, Lexie Grisham, Matthew Vann , Buddy Dailey, Chris Middleton, Erin Middleton, Brandon Mondragon, Josh Robayo

Oct 05, 2023

O'Steen Acura of Athens responded

Thank you for sharing your experience with our team! We appreciate your continued business!

September 23, 2023

Dealership Rating
Employee Rating

Very nice and intentionally helpful personnel. The service team is very skilled and knowledgeable. They gave me some tips on use of obsolete accessories on my ten year old XC-90. lml More

by DANNY.GIBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Owens, Wayne Owens, Lexie Grisham, Zach Huffman , David Bossert, Buddy Dailey, Chris Middleton, Erin Middleton, Josh Robayo

Sep 24, 2023

O'Steen Acura of Athens responded

Thank you for your review of us! We appreciate your business!

September 21, 2023

Dealership Rating
Employee Rating

Volvo of Athens always has solid service with good diagnostics, no hidden fees, polite staff members. More

by rpmohorn
Service Price Transparency
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Josh Owens

Sep 24, 2023

O'Steen Acura of Athens responded

Thank you for your review of us! We appreciate your business!

September 14, 2023

Dealership Rating
Employee Rating

Very easy to work with, friendly being on time, taking good care of my car. More

by PSLYDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2023

O'Steen Acura of Athens responded

Thank you for sharing your experience with Robin! We appreciate your business!

September 13, 2023

Dealership Rating
Employee Rating

I love them tremendously and there is no better location to purchase and service your volvo. More

by Dr. Jennoa Graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Owens

Sep 24, 2023

O'Steen Acura of Athens responded

Thank you for your review of us! We appreciate your business!

September 13, 2023

Dealership Rating
Employee Rating

Greeting is friendly and welcoming. They show an interest in getting my car fixed by and back in service. More

by BUDDYWILEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Owens

Sep 24, 2023

O'Steen Acura of Athens responded

Thank you for your review of us! We appreciate your business!

September 11, 2023

Dealership Rating
Employee Rating

The staff greeted me as I arrived and were very friendly. My car was vacuumed and washed and I was able to take the shuttle while I waited which was very helpful! More

by mimagray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Owens

Sep 24, 2023

O'Steen Acura of Athens responded

Thank you for your review of us! We appreciate your business!

September 10, 2023

Dealership Rating
Employee Rating

They have sold and serviced our family cars since 1993. Their pricing are fair and their people are the best. Thanks for asking. More

by LONGTC15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Owens , Buddy Dailey, Josh Robayo

Sep 10, 2023

O'Steen Acura of Athens responded

We appreciate your continued business and loyalty since 1993!

Sep 11, 2023

LONGTC15 responded

Since 1993 my family has been purchasing Acura vehicles. I like Acura because it is a Honda product. The service professionals have jumped through hoops for me. We put a lot of mileage on all nine vehicles we purchased. These cars last and need just maintenance service. I have used another Acura dealership that treated me poorly, but Athens Acura made me believer that dealership is the best way to care for your car. Thanks, Catherine Banks

September 09, 2023

Dealership Rating
Employee Rating

Dealing with a warranty issue, Robin was excellent in the service department. Ery easy to work with More

by John Perkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2023

O'Steen Acura of Athens responded

We appreciate your kind words about Robin, Mr. Perkins!

September 07, 2023

Dealership Rating
Employee Rating

Josh is very helpful and professional. The waiting area is very nice with cordial employees. More

by lockwoodse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Owens

Sep 10, 2023

O'Steen Acura of Athens responded

Thank you for sharing your experience with us!

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