Wayne Owens
Wayne Owens at O'Steen Acura of Athens

Wayne Owens

Service Manager

O'Steen Acura of Athens

2890 Atlanta Hwy
Athens, GA 30606

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24 Reviews
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24 Reviews

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24 Reviews of Wayne Owens

November 30, 2023

Dealership Rating
Employee Rating

5 Acura of Athens is a pleasure to work with and provides outstanding customer experiences More

by billy47
Recommend Dealer
Yes

Other Employees Tagged: Wayne Owens

Dec 12, 2023

O'Steen Acura of Athens responded

Thank you for the 5-star rating and for sharing your experience with our service team!

November 19, 2023

Dealership Rating
Employee Rating

Well, they have new and basically untrained service advisors I had to contact the Service Manager to take care of the issues with our ‘21 RDX oil leak Then car was not washed and I had to wait for t More

by fredmjrharwell
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

November 18, 2023

Dealership Rating
Employee Rating

$190/hr for service work is way too much when other shops average $105/hr. More

by BOBDAVIDSON706
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Billy Stuever , Al Smith

November 10, 2023

Dealership Rating
Employee Rating

I was sold a Volvo CPO car that did not pass the CPO checklist, which they refuse to share with me. It has been a fight since I picked up my car (four months ago), and I’ve received almost zero follow-u More

by laceyecallahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 04, 2023

Dealership Rating
Employee Rating

Josh is always so helpful when I need a last minute oil top off. The staff is precious, warm, and welcoming always, as well! They make you feel at home for sure. More

by Audrey Bradley
Recommend Dealer
Yes
Nov 20, 2023

O'Steen Acura of Athens responded

We appreciate your kind words about our team and business!

October 20, 2023

Dealership Rating
Employee Rating

It was all taken care of by the manager because the dealership should have picked up on the tire a year before. More

by carol poe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Stuever, Josh Owens, Robin Metz , Buddy Dailey, Josh Robayo

October 20, 2023

Dealership Rating
Employee Rating

I have traded and worked with this dealer for more than 30 years. He and his mechanics and staff have always been extremely helpful, experienced, and professional. I appreciate all that they have done for More

by LYNNE.GOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Owens, Robin Metz , Buddy Dailey, Josh Robayo

Oct 26, 2023

O'Steen Acura of Athens responded

We appreciate you sharing your experience with us and for your continued business!

October 10, 2023

Dealership Rating
Employee Rating

Josh was incredible! He does it all and is very knowledgeable! I hope he never leaves! More

by Deestradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Owens, Robin Metz, Zach Huffman, Matthew Vann , David Bossert, Chris Middleton, Brandon Mondragon, Josh Robayo

Oct 15, 2023

O'Steen Acura of Athens responded

Thank you for sharing your experience with Josh!

October 01, 2023

Dealership Rating
Employee Rating

I love the service at Acura and Volvo of Athens! Josh is always so helpful! More

by Deestradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Owens, Robin Metz, Zach Huffman, Matthew Vann , David Bossert, Chris Middleton, Erin Middleton, Brandon Mondragon, Josh Robayo

Oct 15, 2023

O'Steen Acura of Athens responded

We appreciate your continued business and kind words about Josh!

September 23, 2023

Dealership Rating
Employee Rating

Very nice and intentionally helpful personnel. The service team is very skilled and knowledgeable. They gave me some tips on use of obsolete accessories on my ten year old XC-90. lml More

by DANNY.GIBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Owens, Robin Metz, Lexie Grisham, Zach Huffman , David Bossert, Buddy Dailey, Chris Middleton, Erin Middleton, Josh Robayo

Sep 24, 2023

O'Steen Acura of Athens responded

Thank you for your review of us! We appreciate your business!

1

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