Josh Owens

I’ve had consistently great experiences with the service department at Osteen Acura Volvo of Athens. I want to give a shoutout to Josh, Jesus, and Dee for going above and beyond during my recent service on department at Osteen Acura Volvo of Athens. I want to give a shoutout to Josh, Jesus, and Dee for going above and beyond during my recent service on my Acura MDX. I had planned to wait during my routine service, but when they let me know it would take a couple of hours, they went out of their way to drive me home so I could be more comfortable and continue working while I waited. That level of service really stood out. They are always kind, pleasant, and genuinely helpful. It makes a big difference knowing you’re taken care of like that. Highly recommend their service team! More

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Jesus was the best thing about this dealership experience. He was very communicative and informative and kept us informed on the progress of our service for the car. Once he was taken off our prof experience. He was very communicative and informative and kept us informed on the progress of our service for the car. Once he was taken off our profile the communication halted and we had to constantly call in to get someone to tell us what was going on with the car and the timeline for it to be completed. Drastic change in experience. More

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Excellent beyond customer service, thank you so much! ! Y'all are the best and helped in a pinch! ! Y'all are the best and helped in a pinch! More

by STACY.SHIER Verified Customer Verified Customer

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Friendly and courteous staff. Work done in a timely manner and great a great car wash. Work done in a timely manner and great a great car wash. More

by LARRYMCCAIN Verified Customer Verified Customer

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Super friendly and very knowledgeable! Wouldn’t take my car anywhere else! No pressure service department. Wouldn’t take my car anywhere else! No pressure service department. More

by ACE Verified Customer Verified Customer

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The service department for Volvo is awesome. They always answer all of my questions and concerns They always answer all of my questions and concerns More

by SHRUFFIN Verified Customer Verified Customer

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Easy to make an appointment and everyone was friendly and professional. Was able to have the work needed within in the promised time. professional. Was able to have the work needed within in the promised time. More

by mannc385 Verified Customer Verified Customer

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The Volvo service center is very good and answered questions about my vehicle. The service people were very kind and personable. questions about my vehicle. The service people were very kind and personable. More

by CWOODALL5 Verified Customer Verified Customer

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This dealership has very pleasant, professional, and aknowledgeable employees who care about customer satisfaction! Plus under nice renovation. I enjoy bringing my vehicle for service and purchasing veh aknowledgeable employees who care about customer satisfaction! Plus under nice renovation. I enjoy bringing my vehicle for service and purchasing vehicles from them. I will continue being a part of this family! More

by Forever Customer Verified Customer Verified Customer

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Polite. Kind of slow for an oil change. Had complaint of wiper making loud noise to. Receipt said problem was addressed, however, problem not fixed. Stil Kind of slow for an oil change. Had complaint of wiper making loud noise to. Receipt said problem was addressed, however, problem not fixed. Still making loud noise. Very accommodating to customers waiting for cars. Thank you. More

by Tmitchsa5 Verified Customer Verified Customer

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