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Robin Metz
94 Reviews
Dealership Experience
4 yrs, 9 mos
Industry Experience
12 yrs, 10 mos
94 Reviews of Robin Metz
October 19, 2023
This was our first car service since we bought our car. We didn’t know what to expect. We were greeted promptly and introduced to the service manager. They took our car back and within an hour it was retur We didn’t know what to expect. We were greeted promptly and introduced to the service manager. They took our car back and within an hour it was returned with an oil change, tire rotation and a wash. We were very happy with the service. More
by ellisonchristy
Verified CustomerOther Employees Tagged: Josh Owens , Buddy Dailey, Josh Robayo
October 18, 2023
Absolutely awesome people and great car service. Very time oriented and genuine. Absolutely love it. Very time oriented and genuine. Absolutely love it. More
by CHAHT KUMAR
Other Employees Tagged: Josh Owens , Joe Cason, Buddy Dailey, Chris Enix, Lamarr Green, Elliot Haynes, John Moore, Josh Robayo, Jorge Rodriguez
October 17, 2023
Everyone is very kind and attentive. I am in college and the employees always remember and take care of me. This is crucial for me, being a female in college because I know nothing about I am in college and the employees always remember and take care of me. This is crucial for me, being a female in college because I know nothing about cars! More
by sophieljp
Other Employees Tagged: Chris Middleton
October 13, 2023
Please, if they’re any problems where the customer is involved be sure to investigate exactly where the problem started. The check in man in the service department was wonderful, my problem involved the involved be sure to investigate exactly where the problem started. The check in man in the service department was wonderful, my problem involved the receptionist that made my appointment and spoke with me about my sunvisor , she should have made sure the correct part was in the dealership when I arrived the first time as I told her mine was falling down. Everyone has been great except for that, almost $1,000 would be considered ridiculous in my world to pay for any sunvisor! I paid almost $500.00 and that is ridiculous too! With the prices of these needed accessories Thank you for giving me the opportunity to voice my opinion. Glenda Hanson (Proud Volvo owner since 2012) More
by GLENDAFHANSON
Other Employees Tagged: Josh Owens
October 10, 2023
Friendly and clean environment. The staff is always great, along with the courtesy pickup is totally a plus. Nice service! The staff is always great, along with the courtesy pickup is totally a plus. Nice service! More
by SIMSTILIE
Other Employees Tagged: Josh Owens, Matthew Vann , Buddy Dailey, Brandon Mondragon, Josh Robayo
October 10, 2023
Josh was incredible! He does it all and is very knowledgeable! I hope he never leaves! He does it all and is very knowledgeable! I hope he never leaves! More
by Deestradley
Other Employees Tagged: Josh Owens, Wayne Owens, Zach Huffman, Matthew Vann , David Bossert, Chris Middleton, Brandon Mondragon, Josh Robayo
October 08, 2023
A part was ordered and replaced on my Volvo. The part did not fix the problem, so I took it back to be worked on again. It still is not fixed. I left a message asking what the next step woul The part did not fix the problem, so I took it back to be worked on again. It still is not fixed. I left a message asking what the next step would be. That was 4 days ago, (including a 2-day weekend), and I have not heard back. When I called Service, after the part was replaced, I called and left a message three days in a row, and no one returned my call. I called the 4th time and finally spoke to someone in Service. I'll call again tomorrow in hopes of getting this problem resolved. More
by jmwest2
October 06, 2023
Super service with knowledgeable professionals who take the time to explain what needs to be accomplished! the time to explain what needs to be accomplished! More
by catkst
Other Employees Tagged: Josh Owens , Buddy Dailey, Josh Robayo
October 01, 2023
I love the service at Acura and Volvo of Athens! Josh is always so helpful! Josh is always so helpful! More
by Deestradley
Other Employees Tagged: Josh Owens, Wayne Owens, Zach Huffman, Matthew Vann , David Bossert, Chris Middleton, Erin Middleton, Brandon Mondragon, Josh Robayo
September 28, 2023
Volvo was really great! They had a nice waiting area with snacks and they told me how long it would take for my service to be completed and they were correct. Everyone at V They had a nice waiting area with snacks and they told me how long it would take for my service to be completed and they were correct. Everyone at Volvo was friendly and efficient More
by sparkmandaphne
Other Employees Tagged: Josh Owens , Buddy Dailey, Josh Robayo
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