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Robert Hensley
Robert Hensley at Aschenbach Ford
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Robert Hensley

Sales Consultant

Aschenbach Ford

1135 E Main St.
Wytheville, VA 24382

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5.0
6 Reviews

Have been in sales over 30 years. New to the car industry but love it. Helping folks to get the vehicle the need or want is very enjoyable. I will do my best to help everyone. Having happy customers that send folks to me lets me know I have happy customers.

Dealership Experience

2 yrs, 4 mos

Specialties & Trainings

Certified in Ford Gas and Electric Vehicles.

5.0

6 Reviews

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6 Reviews of Robert Hensley

May 31, 2024

Dealership Rating
Employee Rating

The service department needs to do a better job going over those vehicles. I needed a new screen, the change oil light came on and in less than 48 hours got transmission issues More

by shutedavid421
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Pearman

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Jun 05, 2024

Aschenbach Ford responded

Thank you for your feedback. We appreciate you bringing this to our attention. We strive for excellence in all areas and take your concerns seriously. Please feel free to contact us so we can address your situation and work towards a solution. Sincerely, The Aschenbach Ford Team

May 18, 2024

Dealership Rating
Employee Rating

The entire team was amazing to work with! Robert went above and beyond to get me the truck I needed with a payment I could afford. I can’t recommend him and the staff enough! More

by Lindsey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 22, 2024

Aschenbach Ford responded

Thank you, Lindsey, for recognizing our team's dedication to your satisfaction. We're thrilled that Robert and the staff provided you with the exceptional service that Aschenbach Ford strives for. We appreciate your recommendation and look forward to assisting you in the future. Drive safely! Sincerely, The Aschenbach Ford Team

May 15, 2024

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Employee Rating

Everyone involved in the purchase of my vehicle was easy to talk to and happy to answer any questions and concerns that i am pleased with the whole process and have recommended this dealership to my friend More

by linda.s.hicks23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Pearman

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May 17, 2024

Aschenbach Ford responded

Thank you, Linda, for the kind words about your experience at Aschenbach Ford. We are delighted to hear that our team was able to assist you with all your questions and concerns during the vehicle purchase process. We appreciate your recommendation to your friends and family. We hope to see you back at Aschenbach Ford in the future! Sincerely, The Aschenbach Ford Team

May 10, 2024

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Employee Rating

Robert in sales is the shinning bright spot in your dealership. The valet service fails more than it succeeds. the parts department is capable but the dealership is not linked to the ford websites. Y More

by daxnew1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: TERRY Brewer, Carole Edwards, Tristan Kiernan

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May 14, 2024

Aschenbach Ford responded

Thank you for sharing your feedback with us. We appreciate your comments regarding Robert in sales and have noted your concerns about the valet service, parts department, and dealership policies. We strive to provide excellent service and will address these areas for improvement. Please feel free to reach out to us directly so we can better understand and resolve your issues. Thank you for bringing this to our attention. Sincerely, The Aschenbach Ford Team

April 06, 2024

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Employee Rating

Great group to work with. They were very efficient and knew what they were doing, More

by chasidyerickson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Pearman

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Apr 10, 2024

Aschenbach Ford responded

Thank you so much for taking the time to share your feedback with us, Chasidy! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Aschenbach Ford Team

March 22, 2024

Dealership Rating
Employee Rating

Good dealer ship In and out After I told I was not interested in anybody the extra purchase they did not pressure me More

by vatrout22
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Pearman

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Mar 27, 2024

Aschenbach Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Aschenbach Ford Team

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