Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Tristan Kiernan
Tristan Kiernan at Aschenbach Ford
Refer Me

Tristan Kiernan

Service Advisor

Aschenbach Ford

1135 E Main St.
Wytheville, VA 24382

Contact Me
4.5
16 Reviews

Dealership Experience

7 mos

Languages Spoken

English English

4.5

16 Reviews

Write a Review

16 Reviews of Tristan Kiernan

June 03, 2024

Dealership Rating
Employee Rating

Aschenbach Ford’s service department was very nice and allowed me to make an appointment on the day I needed and the time I wanted. They took my car back just as soon as I got there. They did an oil chan More

by slbekb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jun 06, 2024

Aschenbach Ford responded

Thank you for sharing your positive experience with Aschenbach Ford's service department! We are thrilled to hear that we could accommodate your appointment and complete the services you needed efficiently. We appreciate your business and look forward to assisting you in the future. See you next time! Sincerely, The Aschenbach Ford Team

May 21, 2024

Dealership Rating
Employee Rating

THERE WAS A FACTORY RECALL. MY APPOINTMENT WAS AT 2:00. I WAS EARLY THEY FIXED THE RECALL AND I WAS GONE BY 2:00. More

by dannyboy2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
May 23, 2024

Aschenbach Ford responded

Thank you for sharing your positive experience! We're glad we could efficiently take care of the factory recall for you. We appreciate your business and hope to see you again at Aschenbach Ford. Sincerely, The Aschenbach Ford Team

May 18, 2024

Dealership Rating
Employee Rating

Terri and body shop and service dept are beyond wonderful. True asset to the community More

by BIKINGBECKYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TERRY Brewer, Carole Edwards

Helpful
Report | Print
May 22, 2024

Aschenbach Ford responded

We are thrilled to hear that Terri, our body shop, and service department went above and beyond for you. Your kind words mean a lot to us at Aschenbach Ford. We appreciate your support and look forward to serving you again in the future. Sincerely, The Aschenbach Ford Team

May 11, 2024

Dealership Rating
Employee Rating

Thorough, prompt, professional service while I waited in a comfortable area. Obviously, corporate expectations for employee relationships with customers are clear and well implemented. More

by PAULPHILLIPS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TERRY Brewer, Carole Edwards

Helpful
Report | Print
May 15, 2024

Aschenbach Ford responded

Thank you for your kind words! We strive to provide exceptional service to all our customers at Aschenbach Ford. We're delighted to hear that your experience reflected our commitment to professionalism and customer satisfaction. Sincerely, The Aschenbach Ford Team

May 10, 2024

Dealership Rating
Employee Rating

Robert in sales is the shinning bright spot in your dealership. The valet service fails more than it succeeds. the parts department is capable but the dealership is not linked to the ford websites. Y More

by daxnew1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert Hensley, TERRY Brewer, Carole Edwards

Helpful
Report | Print
May 14, 2024

Aschenbach Ford responded

Thank you for sharing your feedback with us. We appreciate your comments regarding Robert in sales and have noted your concerns about the valet service, parts department, and dealership policies. We strive to provide excellent service and will address these areas for improvement. Please feel free to reach out to us directly so we can better understand and resolve your issues. Thank you for bringing this to our attention. Sincerely, The Aschenbach Ford Team

May 07, 2024

Dealership Rating
Employee Rating

I am usually pleased but my windshield washer light came on after it was returned. More

by SHEILAAFISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TERRY Brewer

Helpful
Report | Print
May 10, 2024

Aschenbach Ford responded

Thank you, Sheila, for choosing Aschenbach Ford. We appreciate your feedback about the windshield washer light. Please feel free to contact us at your convenience so we can address this matter promptly. We are committed to ensuring your complete satisfaction with our services. Thank you again for sharing your experience with us. Sincerely, The Aschenbach Ford Team

May 01, 2024

Dealership Rating
Employee Rating

service department was kind and professional job was done prompt work was done right and fast More

by rhansonhgw20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TERRY Brewer, Carole Edwards , mason the tech and steve in parts

Helpful
Report | Print
May 06, 2024

Aschenbach Ford responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Aschenbach Ford Team

April 26, 2024

Dealership Rating
Employee Rating

Service was GREAT as usual! ! I love this dealer. Talk about a seamless transaction! The folks at Aschenbach Ford picked my vehicle up where I work, performed the desired serv More

by rking19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Funk, TERRY Brewer, Carole Edwards

Helpful
Report | Print
May 01, 2024

Aschenbach Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Aschenbach Ford Team

April 06, 2024

Dealership Rating
Employee Rating

Friendly knowledgeable dependable works with me when I try to make appointment on my free time More

by SHIRLEYWSHARP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TERRY Brewer, Carole Edwards

Helpful
Report | Print
Apr 10, 2024

Aschenbach Ford responded

Thank you, Shirley We know bringing your car in for service can be a hassle and we couldn't be happier that we made the process a bit easier for you. We look forward to working with you again if you ever have any automotive needs. Sincerely, The Aschenbach Ford Team

March 25, 2024

Dealership Rating
Employee Rating

Did my work in record time. Vehicle was clean inside. And returned to me in half the time estimated More

by DIANATRIVETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Mar 28, 2024

Aschenbach Ford responded

Thank you for the amazing 5-star rating, Diana! Whether it be in service or sales, we hope to see you again soon. Sincerely, The Aschenbach Ford Team

1
2

Dealership Inventory (96 Vehicles)

used 2022 Ford Escape car, priced at $24,735
2022 Ford Escape
used
Black Metallic exterior
Automatic
All-wheel Drive
$24,735
View Details
new 2024 Ford Escape car, priced at $34,489
2024 Ford Escape
new
Star White exterior
AWD
$34,489
View Details
new 2024 Ford Explorer car, priced at $38,085
2024 Ford Explorer
new
Iconic Silver Metallic exterior
Automatic
Rear-wheel Drive
$38,085
View Details
new 2024 Ford F-250 car, priced at $49,224
2024 Ford F-250
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
$49,224
View Details
new 2024 Ford Edge car, priced at $37,431
2024 Ford Edge
new
Stone Blue Metallic exterior
Automatic
All-wheel Drive
$37,431
View Details
used 2017 Jeep Wrangler Unlimited car, priced at $26,084
2017 Jeep Wrangler Unlimited
used
Black Clearcoat exterior
Automatic
Four-wheel Drive
$26,084
View Details
View All Inventory