TERRY Brewer
TERRY Brewer at Aschenbach Ford
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TERRY Brewer

Service Manager

Aschenbach Ford

1135 E Main St.
Wytheville, VA 24382

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4.8
12 Reviews

Industry Experience

32 yrs, 3 mos

Specialties & Trainings

Service Manager Master Certified Ford

4.8

12 Reviews

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12 Reviews of TERRY Brewer

May 18, 2024

Dealership Rating
Employee Rating

Terri and body shop and service dept are beyond wonderful. True asset to the community More

by BIKINGBECKYD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carole Edwards, Tristan Kiernan

May 22, 2024

Aschenbach Ford responded

We are thrilled to hear that Terri, our body shop, and service department went above and beyond for you. Your kind words mean a lot to us at Aschenbach Ford. We appreciate your support and look forward to serving you again in the future. Sincerely, The Aschenbach Ford Team

May 11, 2024

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Thorough, prompt, professional service while I waited in a comfortable area. Obviously, corporate expectations for employee relationships with customers are clear and well implemented. More

by PAULPHILLIPS0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carole Edwards, Tristan Kiernan

May 15, 2024

Aschenbach Ford responded

Thank you for your kind words! We strive to provide exceptional service to all our customers at Aschenbach Ford. We're delighted to hear that your experience reflected our commitment to professionalism and customer satisfaction. Sincerely, The Aschenbach Ford Team

May 10, 2024

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Robert in sales is the shinning bright spot in your dealership. The valet service fails more than it succeeds. the parts department is capable but the dealership is not linked to the ford websites. Y More

by daxnew1
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Recommend Dealer
No
May 14, 2024

Aschenbach Ford responded

Thank you for sharing your feedback with us. We appreciate your comments regarding Robert in sales and have noted your concerns about the valet service, parts department, and dealership policies. We strive to provide excellent service and will address these areas for improvement. Please feel free to reach out to us directly so we can better understand and resolve your issues. Thank you for bringing this to our attention. Sincerely, The Aschenbach Ford Team

May 07, 2024

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I am usually pleased but my windshield washer light came on after it was returned. More

by SHEILAAFISHER
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Recommend Dealer
Yes

Other Employees Tagged: Tristan Kiernan

May 10, 2024

Aschenbach Ford responded

Thank you, Sheila, for choosing Aschenbach Ford. We appreciate your feedback about the windshield washer light. Please feel free to contact us at your convenience so we can address this matter promptly. We are committed to ensuring your complete satisfaction with our services. Thank you again for sharing your experience with us. Sincerely, The Aschenbach Ford Team

May 01, 2024

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service department was kind and professional job was done prompt work was done right and fast More

by rhansonhgw20
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carole Edwards, Tristan Kiernan , mason the tech and steve in parts

May 06, 2024

Aschenbach Ford responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Aschenbach Ford Team

April 26, 2024

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Service was GREAT as usual! ! I love this dealer. Talk about a seamless transaction! The folks at Aschenbach Ford picked my vehicle up where I work, performed the desired serv More

by rking19
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Recommend Dealer
Yes
May 01, 2024

Aschenbach Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Aschenbach Ford Team

April 24, 2024

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Carole is always terrific in responding to our vehicle needs. She is kind, knowledgeable, and professional. She puts a great face on Aschenbach Ford and is one of the main reasons we continue to have ou More

by LTHOMAS21265
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carole Edwards

Apr 29, 2024

Aschenbach Ford responded

Hello and thank you for your kind words! Carole is a great asset and we are glad to hear she has provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, The Aschenbach Ford Team

April 06, 2024

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Friendly knowledgeable dependable works with me when I try to make appointment on my free time More

by SHIRLEYWSHARP
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Recommend Dealer
Yes

Other Employees Tagged: Carole Edwards, Tristan Kiernan

Apr 10, 2024

Aschenbach Ford responded

Thank you, Shirley We know bringing your car in for service can be a hassle and we couldn't be happier that we made the process a bit easier for you. We look forward to working with you again if you ever have any automotive needs. Sincerely, The Aschenbach Ford Team

March 20, 2024

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Great service department the techs are the best 100% satisfied they do all my work i would recommend them to anyone More

by rhansonhgw20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carole Edwards, Tristan Kiernan , Mason Master tech

Mar 22, 2024

Aschenbach Ford responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Aschenbach Ford Team

March 15, 2024

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Prompt and efficient and friendly service. And, they picked up and delivered my auto. I will use them again for service. More

by TJBARKER48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carole Edwards

Mar 20, 2024

Aschenbach Ford responded

Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, The Aschenbach Ford Team

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