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Robert Hall

Overview Reviews (354) Inventory (293)

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Robert Hall

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Robert Hall

Service Advisor

Herb Chambers Honda

720 Morrissey Blvd.
Boston, MA 02122

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4.7

354 Reviews

Overview Reviews (354) Inventory (293)

4.7

354 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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354 Reviews of Robert Hall

May 14, 2025

Dealership Rating

Employee Rating

Very nice service on time they taking care of my car very good best service good best service More

by Vu72110

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Susan Tarquini, Fabian Garcia, Mary Lopez, Valer Topalli, Frank Mendes, Sofia Cabrera, Rushane Gray, Makayla Carter-Harris, Jean Emile

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May 12, 2025

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this dealership is in a convenient location to my home and offers alot of conveniences for servicing my car and offers alot of conveniences for servicing my car More

by gfunk128

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: sean desilva

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May 13, 2025 -

Herb Chambers Honda responded

We're delighted to hear that Herb Chambers Honda In Boston's location and services are convenient for you! Thank you for sharing your experience with us.

May 12, 2025

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Employee Rating

Sean DeSilva was very professional and went above and beyond to provide an excellent service experience. I was completely satisfied with my experience. beyond to provide an excellent service experience. I was completely satisfied with my experience. More

by Chmeade

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Desilva

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May 13, 2025 -

Herb Chambers Honda responded

We're delighted to hear that Sean provided such a professional and satisfying experience at Herb Chambers Honda In Boston. Thank you for sharing your positive feedback with us!

April 29, 2025

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very friendly And good service I felt satisfied very respectful very kind and and reliable very respectful very kind and and reliable More

by Rafael

Recommend Dealer

Yes

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Apr 29, 2025 -

Herb Chambers Honda responded

Rafael, we appreciate your positive feedback to our team at Herb Chambers Honda In Boston. See you next time. Safe travels!

April 29, 2025

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Employee Rating

sean and the service department are the worlds most wonderful people to grace the planet wonderful people to grace the planet More

by arkk

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Susan Tarquini, Lascelle McKenzie, Alfredo Dalence, Tom Pasquarella, Chris Purcell, Nick Tarquini, Nermi Santos, Maulik Desai, Nicolas Karam

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Apr 30, 2025 -

Herb Chambers Honda responded

We're glad to hear that the service team will be thrilled to hear your kind words from us at Herb Chambers Honda in Boston! Safe travels!

April 27, 2025

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I can't complain everything it's wonderful they have good cars and they give good services. cars and they give good services. More

by Caseusmarcwidmaer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 28, 2025 -

Herb Chambers Honda responded

Hi Caseus! Thank you for leaving us this five-star review and for your kind words about our service team at Herb Chambers Honda In Boston! We'll see you next time!

April 27, 2025

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Employee Rating

This is my last time going to Herb Chambers. Second time in to get the same work done. Took a day longer than estimated. Waited on hold for nearly 30 minutes to get brushed off by the service re Second time in to get the same work done. Took a day longer than estimated. Waited on hold for nearly 30 minutes to get brushed off by the service rep. More

by fhch

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Apr 28, 2025 -

Herb Chambers Honda responded

I'm sorry to hear about your experience with the service delays and communication issues. We strive for efficiency and attentive customer care, so it's disappointing to learn we fell short. Please reach out directly if you'd like us to address this further or assist. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

April 26, 2025

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It is trustful and helpful service center. We have been with this dealer service since 2010. We have been with this dealer service since 2010. More

by akyan4365

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Susan Tarquini

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Apr 28, 2025 -

Herb Chambers Honda responded

Hi Akyan! Thank you for leaving us this five-star review and for your kind words about our service team at Herb Chambers Honda In Boston! We'll see you next time!

April 19, 2025

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Employee Rating

The Herb Chambers Honda service is by far the best Honda service center in the greater Boston area. They took me in right away and had all the work done in a timely manner. They also exceeded my expectation service center in the greater Boston area. They took me in right away and had all the work done in a timely manner. They also exceeded my expectations for what was done in the vehicle. Robert Hall is a huge asset to the Herb Chambers family and definitely is on top of his game. More

by Sherrad Abdool

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Susan Tarquini

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Apr 21, 2025 -

Herb Chambers Honda responded

Hi Sherrad! We're delighted to hear that Robert and the team at Herb Chambers Honda In Boston provided you with top-notch service. Thank you for sharing your experience!

April 12, 2025

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Employee Rating

Ridiculous long wait time to get an oil change. 1hr and 45 minutes. And they tell you that when you have signed all the paperwork 😂 1hr and 45 minutes. And they tell you that when you have signed all the paperwork 😂 More

by Mateo Latolli

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Susan Tarquini

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Apr 14, 2025 -

Herb Chambers Honda responded

Mateo, it's disappointing to hear about the long wait time you experienced during your oil change. We strive to provide efficient service and regret any inconvenience caused. Please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

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