Robert Buchanan | Page 10
Sales Manager rbuchanan@criswellauto.com
Criswell Maserati - Alfa Romeo
19570 Amaranth Drive
Germantown, MD 20874
Sales Manager (240) 252-5800 rbuchanan@criswellauto.com Rob has over 20 years of experience in the automotive industry which includes such brands as Audi, Mercedes-Benz, Lincoln, Volvo. He also has an extensive background in the pre-owned market as well as the finance side of things. He resides with his family in Middletown, MD which he has called home for 35 years. In his free time, he enjoys playing golf, fishing, catching an Orioles game, watching a good movie, or just spending time with family and friends. Rob believes in transparency and integrity in the sales process and provides customers with a level of professionalism and service that is second to none.
Read moreDealership Experience
10 yrs
125 Reviews
Write a Review125 Reviews of Robert Buchanan
December 30, 2016
Straight-Forward, Friendly Reps - Easy Process Everyone here is very helpful and friendly. No-pressure sales and a quick credit process. Short-staffed when I was there but I also cam at the busiest Everyone here is very helpful and friendly. No-pressure sales and a quick credit process. Short-staffed when I was there but I also cam at the busiest time of the year. All in all, I was pleased with the whole process. More
Other Employees Tagged: Karifa Mara
December 16, 2016
I worked with Karifa Mara and it was a great experience Karifa was very knowledgeable and had a pleasant experience in dealing with Criswell Maserati. Dealer was friendly and there was no pressure. I would Karifa was very knowledgeable and had a pleasant experience in dealing with Criswell Maserati. Dealer was friendly and there was no pressure. I would recommend this dealer in MD More
Other Employees Tagged: Karifa Mara
October 24, 2016
A quick and great experience of my purchase Rob and Chuck are the man in town if you look for specific luxury car like Maserati. It was a great experience ever and professional Rob and Chuck are the man in town if you look for specific luxury car like Maserati. It was a great experience ever and professional More
Other Employees Tagged: Chuck Lewis
October 10, 2016
Great experience with my Ghibli SQ4 Purchased my Maserati Ghibli SQ4 from Criswell Maserati two weeks ago. Everything was done over the phone as I was an out of state client. It was a Purchased my Maserati Ghibli SQ4 from Criswell Maserati two weeks ago. Everything was done over the phone as I was an out of state client. It was a very easy transaction. I would highly recommend this dealership to anyone in the market for a Maserati. Both Robert Buchanan and Alberto Zamorano were pleasant and professional More
Other Employees Tagged: Alberto Zamorano
September 30, 2016
Lease of a new 2017 Maserati Ghlibli We had a great experience in getting the lease of a 2017 Maserati Ghibli from Criswell. The sales representative, Karifa Mara, sales manager Robert B We had a great experience in getting the lease of a 2017 Maserati Ghibli from Criswell. The sales representative, Karifa Mara, sales manager Robert Buchanan and Financial Official, Kristie Zhang, were very professional, helpful and efficient. .We would definitely lease another car from them in the future. More
Other Employees Tagged: Karifa Mara
September 07, 2016
Fantastic Experience We had a seamless and quick experience dealing with this dealership in the lease of our new car. They were extremely helpful and provided a great dea We had a seamless and quick experience dealing with this dealership in the lease of our new car. They were extremely helpful and provided a great deal as well as being very flexible. The staff was extremely friendly, knew their product, and were very thorough. Could not of been more happy with our experience. More
Other Employees Tagged: Karifa Mara
August 10, 2016
excellent Customer service Karifa Mara and Rob Buchanan were great to work with. It was easy and effortless. I have purchased several Jaguars in the past. The experience of purc Karifa Mara and Rob Buchanan were great to work with. It was easy and effortless. I have purchased several Jaguars in the past. The experience of purchasing a Maserati from Karifa and Rob was an absolute joy More
Other Employees Tagged: Karifa Mara
August 06, 2016
A great experience My wife and I had been searching for the right vehicle for a few weeks. We visited a few dealerships but things did not work out. My wife found this v My wife and I had been searching for the right vehicle for a few weeks. We visited a few dealerships but things did not work out. My wife found this vehicle on-line and we called and spoke with Rob Buchanan. His description of the vehicle was accurate and the customer service was outstanding. We bought our first vehicle from them at that moment. I'm certain when it is time to get another one, we'll be back. More
Other Employees Tagged: Alberto Zamorano
August 03, 2016
Chuck and Rob were great! Bought a used car. Both had very easy going personalities and were very knowledgable. Both were very transparent in providing information. When it Bought a used car. Both had very easy going personalities and were very knowledgable. Both were very transparent in providing information. When it came time to close, both Chuck and Rob made my wife and I feel very comfortable and made sure the process moved expeditiously. Enjoyed meeting them and would be happy to work with them again. More
Other Employees Tagged: Chuck Lewis, Khristi Zhang
July 01, 2016
Sincere and Genuine. Abiola's approach to his profession is as unique as it is rare. My wife and I were full of questions, concerns and uncertainty at the prospect of Abiola's approach to his profession is as unique as it is rare. My wife and I were full of questions, concerns and uncertainty at the prospect of purchasing a car we knew very little about. Abiola was patient and was genuinely concerned about our reservations. You took the time to walk us through each of our objections and it was clear that he had our best interest at heart. I strongly recommend Abiola and the entire team Criswell Maserati. If you want honest, candid and sincere help in purchasing a car, do yourself a favor and call Abiola. You won't regret it. I know we didn't! Christopher and Dusky Rankin More
Other Employees Tagged: Abiola Akintunde
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