Robert Buchanan | Page 11
Sales Manager rbuchanan@criswellauto.com
Criswell Maserati - Alfa Romeo
19570 Amaranth Drive
Germantown, MD 20874
Sales Manager (240) 252-5800 rbuchanan@criswellauto.com Rob has over 20 years of experience in the automotive industry which includes such brands as Audi, Mercedes-Benz, Lincoln, Volvo. He also has an extensive background in the pre-owned market as well as the finance side of things. He resides with his family in Middletown, MD which he has called home for 35 years. In his free time, he enjoys playing golf, fishing, catching an Orioles game, watching a good movie, or just spending time with family and friends. Rob believes in transparency and integrity in the sales process and provides customers with a level of professionalism and service that is second to none.
Read moreDealership Experience
10 yrs
125 Reviews
Write a Review125 Reviews of Robert Buchanan
May 16, 2016
Superb Service I've had an excellent experience dealing with Abiola at Criswell Maserati. Great group of folks in general. Very knowledgeable in the vehicle. Would d I've had an excellent experience dealing with Abiola at Criswell Maserati. Great group of folks in general. Very knowledgeable in the vehicle. Would definitely recommend to friends and family. More
Other Employees Tagged: Abiola Akintunde, Omar Stwodah
May 14, 2016
Great Experience! I really enjoyed working with Albert when I bough my Alfa 4C! He was very professional and knew all about the car. Thanks for making it so easy! I really enjoyed working with Albert when I bough my Alfa 4C! He was very professional and knew all about the car. Thanks for making it so easy! More
Other Employees Tagged: Alberto Zamorano , Omar Stwodah
May 13, 2016
A GREAT EXPERIENCE ABIOLA HAS GREAT PRODUCT KNOWLEDGE AND GREAT CUSTOMER SERVICE SKILLS. THOUGH IT TOOK ME A OVER A MONTH TO MAKE MY DECISION ON BUYING MY GRAND TOURISMO ABIOLA HAS GREAT PRODUCT KNOWLEDGE AND GREAT CUSTOMER SERVICE SKILLS. THOUGH IT TOOK ME A OVER A MONTH TO MAKE MY DECISION ON BUYING MY GRAND TOURISMO, ABIOLA WAS VERY PATIENT KEPT ME UP TO DATE WILL ALL SPECIALS WITHOUT BEING A PUSHY SALES PERSON... I AM LOVING MY MASERATI... THANK YOU GUYS AGAIN More
Other Employees Tagged: Abiola Akintunde, Jose Calderone, Scott Oliver, Omar Stwodah
May 11, 2016
An enlightening and invigorating experience! Abiola is a very educated and knowledgeable Sales Representative that knows his Maserati history and engineering of the cars. He is not pushy, but sub Abiola is a very educated and knowledgeable Sales Representative that knows his Maserati history and engineering of the cars. He is not pushy, but subtly tenacious in exploring all options to create a win-win scenario. It was a very pleasurable experience and friends and I are coming back! More
Other Employees Tagged: Abiola Akintunde, Jose Calderone, Omar Stwodah
May 03, 2016
Professional quality of work! I had very positive experience with Alberto buying my wife's Maserati Ghibli SQ4. It was painless and handled very professionally. Will be back soon I had very positive experience with Alberto buying my wife's Maserati Ghibli SQ4. It was painless and handled very professionally. Will be back soon for my Alfa 4c! More
Other Employees Tagged: Alberto Zamorano , Jose Calderone, Omar Stwodah
April 05, 2016
Beyond the norm My wife and I have dealt with Lexus, Infiniti and Acura dealers for the last 28 years. The foreign influence enhanced the car buying/service experien My wife and I have dealt with Lexus, Infiniti and Acura dealers for the last 28 years. The foreign influence enhanced the car buying/service experience. Today we bought an American car (used) through Criswell Maserati. While it wasn't one of the 6 figure Maserati's on the showroom floor, you would have thought we were buying one. Robert set up the buying experience with a quick and low pressure response to my offer. Chuck handled the actual sale when we arrived. The whole staff could not have been more cordial and thoughtful after our 3 hour drive from SE Virginia. From Sales, to Finance to the General Management, you would have thought we were long lost friends. I can recommend Criswell Maserati without hesitation. That in itself is a complement since I am such a skeptic of human nature. It was well worth the 340 mile round trip. Kudos to all! More
Other Employees Tagged: Jose Calderone, Chuck Lewis, Omar Stwodah
March 22, 2016
Perfect attention to detail!!! As I was on the verge of giving up my car search I finally came across the perfect truck that I was looking for and an excellent sales staff to boot As I was on the verge of giving up my car search I finally came across the perfect truck that I was looking for and an excellent sales staff to boot. Mo insured I was taken care of immediately and was very helpful through the entire process. Thanks Mo for making this an easy process!!! More
Other Employees Tagged: Abiola Akintunde, Jose Calderone, Mo Keita
March 08, 2016
Fantasic Customer Experience! This is by far the best car buying experience I ever had! Everyone from sales to finance was wonderful in helping me lease a great car. Specifical This is by far the best car buying experience I ever had! Everyone from sales to finance was wonderful in helping me lease a great car. Specifically, Robert (sales manager), Abiola (sales consultant) and Omar (GM) made this a quick and transparent process. They gave me the price I wanted and were extremely transparent and honest. It is incredibly rare to find a dealership with these qualities. I have been buying cars for 11 years and this is the best car buying experience I had.They will take great care of you! Please go see them! More
Other Employees Tagged: Abiola Akintunde, Omar Stwodah
January 20, 2016
Efficient car buying experience Alberto was great. I am not easily impressed but my car buying experience was amazing. He had the car ready for me to test drive on MLK Day and ans Alberto was great. I am not easily impressed but my car buying experience was amazing. He had the car ready for me to test drive on MLK Day and answered all my questions. I purchased my car the next day and he had me in and out within 1 .5 hours. Robert the sales manager was fair and honest and Omar the GM was upstanding and forthright. Lastly, I bought a used non-Maserati car and the price was the lowest in the country. Thanks for a positive experience C.G. More
Other Employees Tagged: Alberto Zamorano , Omar Stwodah
January 12, 2016
Fantastic buying experience from start to finish Our quest to purchase a new Maserati was supported from start to finish by Abiola and Omar from our arrival at the dealer ship to our drive away in ou Our quest to purchase a new Maserati was supported from start to finish by Abiola and Omar from our arrival at the dealer ship to our drive away in our brand new car ! Abiola talked with both of us and quickly understood what we were looking for in both model and price range ! He assisted us in looking at several models and made our selection and purchase virtually faultless. Omar accompanied us personally to the Finance staff and answered all of our questions to our complete satisfaction as we closed the deal, while Abiola was ensuring our new car was prepped and ready to go for us. We were given a complete briefing on our new Maserati and all of the operational aspects of it. Of note also was the fact that Mr Oliver, the service manager was in on his day off but was ready and willing to help us with some questions and purchases for the new car ! All in all, great team effort!! More
Other Employees Tagged: Abiola Akintunde, Scott Oliver, Omar Stwodah
Dealership Inventory (63 Vehicles)

