Robert Buchanan
Robert Buchanan at Criswell Maserati - Alfa Romeo

Robert Buchanan | Page 11

Sales Manager rbuchanan@criswellauto.com

Criswell Maserati - Alfa Romeo

19570 Amaranth Drive
Germantown, MD 20874

Contact Me
5.0
125 Reviews

Sales Manager (240) 252-5800 rbuchanan@criswellauto.com Rob has over 20 years of experience in the automotive industry which includes such brands as Audi, Mercedes-Benz, Lincoln, Volvo. He also has an extensive background in the pre-owned market as well as the finance side of things. He resides with his family in Middletown, MD which he has called home for 35 years. In his free time, he enjoys playing golf, fishing, catching an Orioles game, watching a good movie, or just spending time with family and friends. Rob believes in transparency and integrity in the sales process and provides customers with a level of professionalism and service that is second to none.

Dealership Experience

10 yrs

5.0

125 Reviews

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125 Reviews of Robert Buchanan

May 16, 2016

Dealership Rating

Superb Service I've had an excellent experience dealing with Abiola at Criswell Maserati. Great group of folks in general. Very knowledgeable in the vehicle. Would d More

by Arthur Kargman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abiola Akintunde, Omar Stwodah

May 17, 2016

Criswell Maserati - Alfa Romeo responded

Arthur, Thank you for your 5 star review. We are glad we could make the deal you were looking for and really glad you are done with the German manufacturers!! I think you and your wife will enjoy the Granturismo's Italian flare for years to come. Best regards, The Criswell Maserati Alfa Romeo Team

May 14, 2016

Dealership Rating

Great Experience! I really enjoyed working with Albert when I bough my Alfa 4C! He was very professional and knew all about the car. Thanks for making it so easy! More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alberto Zamorano , Omar Stwodah

May 14, 2016

Criswell Maserati - Alfa Romeo responded

John, Thank you for the 5 star review of Alberto and the dealership. Being a repeat customer means we are meeting the expectations set by you and we thank you for your continued patronage. The 4C is a great car and we think you will enjoy it for years to come. Best regards, The Criswell Maserati Alfa Romeo Team

May 13, 2016

Dealership Rating

A GREAT EXPERIENCE ABIOLA HAS GREAT PRODUCT KNOWLEDGE AND GREAT CUSTOMER SERVICE SKILLS. THOUGH IT TOOK ME A OVER A MONTH TO MAKE MY DECISION ON BUYING MY GRAND TOURISMO More

by JUSTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abiola Akintunde, Jose Calderone, Scott Oliver, Omar Stwodah

May 14, 2016

Criswell Maserati - Alfa Romeo responded

Juste, From one business owner to another, we want to thank you for your recognition of Abiola's efforts and strides to create a great customer experience. We are also happy that we were able to get you the perfect Granturismo (MC at that). Best regards, The Criswell Maserati Alfa Romeo Team

May 11, 2016

Dealership Rating

An enlightening and invigorating experience! Abiola is a very educated and knowledgeable Sales Representative that knows his Maserati history and engineering of the cars. He is not pushy, but sub More

by TripleNegro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abiola Akintunde, Jose Calderone, Omar Stwodah

May 11, 2016

Criswell Maserati - Alfa Romeo responded

Thank you for your awesome review. We appreciate your ability to recognize our tenaciousness and not take it as being pushy; this means we did our job!! We hope you are enjoying your new Quattroporte and can't wait to meet your friends as well. Best regards, The Criswell Maserati Alfa Romeo Team

May 03, 2016

Dealership Rating
Employee Rating

Professional quality of work! I had very positive experience with Alberto buying my wife's Maserati Ghibli SQ4. It was painless and handled very professionally. Will be back soon More

by amg55drier@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alberto Zamorano , Jose Calderone, Omar Stwodah

May 03, 2016

Criswell Maserati - Alfa Romeo responded

amg55drier, Thank you for the great review! I am sure you and your wife will be enjoying the Ghibli on the curvy roads around here. The white 4C is calling for you. See you soon. Best regards, The Criswell Maserati Alfa Romeo Team

April 05, 2016

Dealership Rating
Employee Rating

Beyond the norm My wife and I have dealt with Lexus, Infiniti and Acura dealers for the last 28 years. The foreign influence enhanced the car buying/service experien More

by jaki30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Calderone, Chuck Lewis, Omar Stwodah

Apr 05, 2016

Criswell Maserati - Alfa Romeo responded

Jaki30, Thank you 5 star review. It was a pleasure meeting you and your wife today. We try to make our transactions as seamless as possible so we appreciate you noticing our efforts. We are glad you made it back safely and we wish you a safe trip when you go up north in the next few months to see your family. Best regards, The Criswell Maserati Alfa Romeo Team

March 22, 2016

Dealership Rating

Perfect attention to detail!!! As I was on the verge of giving up my car search I finally came across the perfect truck that I was looking for and an excellent sales staff to boot More

by benwelch02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abiola Akintunde, Jose Calderone, Mo Keita

Mar 23, 2016

Criswell Maserati - Alfa Romeo responded

benselch02, Thank you for the great review. We know looking for a car can be daunting so we try to make it fun and easy. Mo and the entire staff from Criswell Maserati Alfa Romeo thank you for your business and we do thank you for taking the time to drop a nice note as well. The Criswell Maserati Alfa Romeo Team

March 08, 2016

Dealership Rating
Employee Rating

Fantasic Customer Experience! This is by far the best car buying experience I ever had! Everyone from sales to finance was wonderful in helping me lease a great car. Specifical More

by AArshad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abiola Akintunde, Omar Stwodah

Mar 08, 2016

Criswell Maserati - Alfa Romeo responded

AArshad, Thank you for the complements. We are glad that we could make the deal for you and explain our processes on this semi confusing deal. We pride ourselves in making this an experience, especially when you are buying a car at this level. Hopefully you get all the enjoyment and excitement out of the Alfa you are expecting, and then some!! Best regards, The Criswell Maserati Alfa Romeo Team

January 20, 2016

Dealership Rating
Employee Rating

Efficient car buying experience Alberto was great. I am not easily impressed but my car buying experience was amazing. He had the car ready for me to test drive on MLK Day and ans More

by CG
Recommend Dealer
Yes

Other Employees Tagged: Alberto Zamorano , Omar Stwodah

Feb 12, 2016

Criswell Maserati - Alfa Romeo responded

CG, Thank you for the great review. I bet you are happy you made this purchase right before the big blizzard. We know you have several choices no matter what the price is and we are glad we sold it to a local client. Thank you again from the Criswell Maserati Alfa Romeo Team

January 12, 2016

Dealership Rating

Fantastic buying experience from start to finish Our quest to purchase a new Maserati was supported from start to finish by Abiola and Omar from our arrival at the dealer ship to our drive away in ou More

by Anserman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abiola Akintunde, Scott Oliver, Omar Stwodah

Jan 12, 2016

Criswell Maserati - Alfa Romeo responded

Anserman, Thank you for the great review! All of us here enjoyed meeting you and your lovely wife. I am sure when she lets you drive the car you will be pleased with it as well. Have a great time in PA and I will make it up there sometime in the near future too. Best regards, The Criswell Maserati Team

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