Robert Buchanan
Robert Buchanan at Criswell Maserati - Alfa Romeo

Robert Buchanan | Page 13

Sales Manager rbuchanan@criswellauto.com

Criswell Maserati - Alfa Romeo

19570 Amaranth Drive
Germantown, MD 20874

Contact Me
5.0
125 Reviews

Sales Manager (240) 252-5800 rbuchanan@criswellauto.com Rob has over 20 years of experience in the automotive industry which includes such brands as Audi, Mercedes-Benz, Lincoln, Volvo. He also has an extensive background in the pre-owned market as well as the finance side of things. He resides with his family in Middletown, MD which he has called home for 35 years. In his free time, he enjoys playing golf, fishing, catching an Orioles game, watching a good movie, or just spending time with family and friends. Rob believes in transparency and integrity in the sales process and provides customers with a level of professionalism and service that is second to none.

Dealership Experience

10 yrs

5.0

125 Reviews

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125 Reviews of Robert Buchanan

July 27, 2015

Dealership Rating

Great Experience Alberto is a true automotive professional in the industry. If any one is looking to buy a Maserati in Washington DC area - Alberto is the guy. Overall More

by mzeeshan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alberto Zamorano , Omar Stwodah

Jul 27, 2015

Criswell Maserati - Alfa Romeo responded

Mzeeshan, Thank you for your review. We are glad that we were able to able to make this deal. "Meeting in the middle" is always the best way to do business. It was a pleasure meeting you and your lovely wife. I hope you will enjoy your Ghibli as much as we think you will. Thank you for your business, The Criswell Maserati Team

July 25, 2015

Dealership Rating

Fantastic The deal was exceptional. The service provided by Abiola and Robert was first rate. I would highly recommend this dealership. I came all the way fro More

by Jllsatx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abiola Akintunde

Jul 25, 2015

Criswell Maserati - Alfa Romeo responded

Thank you for you review. We know you have choices of who you can buy a car from, especially when there are thousands of miles between us. We do our best to make our transactions as simple and seamless as possible. Hopefully the drive back in the Maserati was a bit more enjoyable than the trip up in your trade. Thank you again, The Criswell Maserati Team

July 18, 2015

Dealership Rating

Perfect buying experience From the moment I reached out for information on a new Maserati Ghibli and arranged for an appointment with Alberto Zamarona until my visit to the dea More

by ThomasG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alberto Zamorano , Omar Stwodah

Jul 18, 2015

Criswell Maserati - Alfa Romeo responded

ThomasG, Thank you for you review. We are glad to hear the experience was "perfect". We do our best to try and make it an easy and simple process; part of that is having the right inventory! Hopefully your drives over the next couple years will be as exhilarating as your drive home today. And we will take good care of your Jag too!! Thank you again, The Criswell Maserati Team

July 02, 2015

Dealership Rating

Best in class George delievered best in class Maserati experience from beginning to end. The value not only came from the acquiring the vehicle itself, but from th More

by Daniel N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Omar Stwodah

Jul 04, 2015

Criswell Maserati - Alfa Romeo responded

Daniel, Thank you for your review. We do concentrate on the whole overall experience of purchasing a car from the beginning to end so we are happy to see you were pleased with the process. Congratulations on your first Maserati and congratulations on the newest edition to your family as well. It was a good thing you decided to go with the larger of the sedans as you will need the extra room:) Best regards, The Criswell Maserati Team

June 01, 2015

Dealership Rating

Fantastic Experience & Professionalism I drove down from Pittsburgh PA to purchase an Alfa 4C land edition from Alberto and Omar on Saturday 5/30/2015. I was running a bit late due to thund More

by Jeffwels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alberto Zamorano , Omar Stwodah, Scott - Service Manager

Jun 01, 2015

Criswell Maserati - Alfa Romeo responded

Jeff, Thanks for your review. No matter how rare the car is you do have several choices, we recognize that and appreciate the opportunity to earn your business. We also try to create a welcoming environment and are happy to see that our efforts to create that environment is noticed. Enjoy your 4C and drive it like it is #485 out of 500 built!!! Best regards, The Criswell Maserati Alfa Romeo Team

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