Rob Snipe
Rob Snipe at BMW of Orland Park

Rob Snipe | Page 5

Service Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

Contact Me
4.8
87 Reviews

Dealership Experience

1 yr, 7 mos

Industry Experience

22 yrs, 4 mos

Languages Spoken

English English

4.8

87 Reviews

Write a Review

87 Reviews of Rob Snipe

December 03, 2025

Dealership Rating
Employee Rating

I recently had my first Service experience at BMW of Orland Park, and it was excellent. I needed to get my daughter's BMW X1 in, and the scheduler was helpful in getting me in the day after Thanksgiving More

by bmartin10214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2025

BMW of Orland Park responded

Thank you for sharing your experience! We're delighted your first service visit at BMW of Orland Park was excellent. Robert and the team are thrilled to hear your kind words, and we’re glad the scheduling, service, and lounge made your visit enjoyable. We look forward to serving you and your daughter’s X1 again! Best Wishes, BMW Of Orland Park

December 02, 2025

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Employee Rating

Robert was very nice and professional. I feel the dealership as a whole will try to up-sale you on services when they really don’t cost that much elsewhere. More

by WRIGHTMJAZMINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 02, 2025

BMW of Orland Park responded

Thank you for your candid feedback and for recognizing Robert’s professionalism. We’re sorry to hear you felt pressured on service recommendations. Your concerns are important, and we’ll use this to improve our approach. We appreciate the 3-star review and hope to provide a better experience on your next visit. If you would like to discuss anything further, please do not hesitate to reach out to our management team. Best Wishes, BMW Of Orland Park

November 25, 2025

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Fantastic overall experience! Advisor was very courteous and attentive, great communication, and prompt, top notch h service. More

by DORSAM93
Service Price Transparency
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Recommend Dealer
Yes
Nov 25, 2025

BMW of Orland Park responded

Thank you for your kind words! We’re thrilled you had a fantastic experience and appreciated the attentive service and communication. Best Wishes, BMW Of Orland Park

November 07, 2025

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Employee Rating

Pleasant staff. You know your car will be fixed properly. Clean facility ,nice waiting area. More

by TRIBMW1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: James Hatchett

Nov 07, 2025

BMW of Orland Park responded

Thank you for the wonderful feedback! We’re glad you enjoyed our pleasant staff, clean facility, and comfortable waiting area. We appreciate your trust in us to take great care of your vehicle! Best Wishes, BMW Of Orland Park

October 24, 2025

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Employee Rating

Terrible communication. Went without my car for 10 days….just had brake fluid changed and also diagnosed an issue. Service department was swamped. Probably will need another More

by TIMOAMANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dion Grace, James Hatchett , Candice Ocegueda

Oct 24, 2025

BMW of Orland Park responded

We’re sorry to hear about your recent experience and appreciate your feedback. We understand how frustrating the delay and lack of communication must have been. Your comments will be shared with our team to help improve our process moving forward. Thank you for bringing this to our attention. Please contact our Service Manager, Eddie Marquie to further discuss - 708-460-4545. Best Wishes, BMW Of Orland Park

October 23, 2025

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Employee Rating

OUTSTANDING! !! Start to finish was above and beyond. Truly took the time to awnser any question I had. Well above the other dealerships I have worked wirh. More

by keithemerson11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2025

BMW of Orland Park responded

Thank you for the amazing feedback! We’re thrilled to hear your experience was outstanding from start to finish. We truly appreciate your kind words and the opportunity to serve you! Best Wishes, BMW Of Orland Park

October 20, 2025

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BMW of Orland Park offers quality, fast, customer service. The service people are friendly and reliable. More

by TJ330
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Recommend Dealer
Yes
Oct 21, 2025

BMW of Orland Park responded

Thanks for sharing your positive review of our team! We appreciate your business and hope to see you again at BMW of Orland Park. Take care!

October 08, 2025

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Employee Rating

Dion Grace and Robert Snipe are so great Extremely helpful.I really appreciate their help More

by NARESH.UPADHYAY
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace

Oct 09, 2025

BMW of Orland Park responded

Your kind review warms our hearts! Thank you from Dion, Robert, and the BMW of Orland Park Team.

September 30, 2025

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Employee Rating

I am very satisfied with the service at BMW. Jason was very professional, attentive, and efficient. My car was taken care of quickly, and the work was done thoroughly. Thank you for your warm we More

by JPARCHIL89
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Jakubowski

Oct 01, 2025

BMW of Orland Park responded

Thank you for your wonderful feedback! We’re thrilled to hear that Jason provided professional and attentive service, and that your car was well taken care of. We appreciate your kind words and look forward to serving you again! Best Wishes, BMW Of Orland Park

September 29, 2025

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Employee Rating

They’re really helpful and good people that will help out when needed always happy to go there for my car More

by GOMEZCHRISTIAN2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mateen Sen

Sep 30, 2025

BMW of Orland Park responded

Thank you for your wonderful feedback! We’re happy to hear our team is always helpful and that you enjoy coming to us for your car needs. We truly appreciate your trust and loyalty! Best Wishes, BMW Of Orland Park

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