Rick Bockhoff

My Advice don't PATRONIZE They prey on those who are not in the best of situations and customer not valued with dignity of purchase. in the best of situations and customer not valued with dignity of purchase. More

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Service department is ridiculous.. purchased car... air conditioning needed service...ive had the car only 2 days after purchasing... its been with them 2 weeks...tried calling service manger directly... n conditioning needed service...ive had the car only 2 days after purchasing... its been with them 2 weeks...tried calling service manger directly... no return calls... the communication is terrible... never again will i use this dealers service department... More

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I contacted this dealer about as pre-owned 2009 Dodge Ram they had listed on a website. They just got it in and it wouldn’t be ready to see for a few days. The first day of contact was Feb 15, 2021. I wait they had listed on a website. They just got it in and it wouldn’t be ready to see for a few days. The first day of contact was Feb 15, 2021. I waited for pics that I was told I would get and they never came. I texted again on the 17th. Was told they will retail the truck but it would need brake work. I was fine with that. On the 30th I was told the truck should be ready by the 24th. All this time I was told that I would have first shot at buying the truck. This came from the sales person and the used car manager Rick Burtoff. The parts came in Wednesday and I was told it would be ready by Thursday. The wrong parts came I delaying the time a by another day, Friday 26. Throughout this entire sequence of events I told them because of my work schedule Fridays and Saturdays don’t work for me. I was assured, again, that I would had first in line to see the truck on March 1, today. I texted to make sure the truck was ready and was told that it was sold on Saturday. A different salesman sold the truck with the blessings of the manager who had said he would hold the vehicle. Had done things on a timely basis I would have bought this truck. Instead I’ve wasted 2 weeks of my time and could have found a different vehicle during that time. This is what gives car dealers the rotten reputation that they do often deserve. I would NOT recommend Marty Cancila to anyone. More

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The people at the dealership were very friendly. Alpha was very helpful with my vehicle transition. My only concern was the vehicle I purchased was missing the standard coin holder. And it was not replac was very helpful with my vehicle transition. My only concern was the vehicle I purchased was missing the standard coin holder. And it was not replaced. More

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Great Service Great selection of inventory. The car buying & finance process were seamless and everyone was very kind and professional. I would definitely recommend Great selection of inventory. The car buying & finance process were seamless and everyone was very kind and professional. I would definitely recommend purchasing your next vehicle here. More

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Oil change Here it is 6 months later and this place is still horrible and horrible service. I have been here since 10 and didn’t leave to close to close. I was Here it is 6 months later and this place is still horrible and horrible service. I have been here since 10 and didn’t leave to close to close. I was told my vehicle was ready four times and I still have been waiting. Never again will I come here More

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Awesome and professional I'm very well pleased with the truck I have and the people who helped me I would reccomend all my family and friends to this service store. I'm very well pleased with the truck I have and the people who helped me I would reccomend all my family and friends to this service store. More

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I had a wonderful experience at this location,with Pete Thib When I walked in this location Pete Thibodeau was the first to greet me and introduced me to Rick Bockhoff..and they jump right into helping me get f When I walked in this location Pete Thibodeau was the first to greet me and introduced me to Rick Bockhoff..and they jump right into helping me get finance in my car I really appreciate them both without them I would not of been rolln away with my Car...Thanks again guys and I will be sending people your way More

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Great atmosphere nice people. Mark Ware was my salesmen. This place is awesome.Very helpful and patience.They all worked very hard to get me in my new car that I'm so very blessed to have.Mark Ware is a man This place is awesome.Very helpful and patience.They all worked very hard to get me in my new car that I'm so very blessed to have.Mark Ware is a man God.He plays his Gospel music More

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Great salesperson I was in search of a new vehicle and stopped into Marty Cancila Automotive group on North Hwy 67 in Florissant Missouri. I was impressed with Pete Thi I was in search of a new vehicle and stopped into Marty Cancila Automotive group on North Hwy 67 in Florissant Missouri. I was impressed with Pete Thibodeau one their sales professionals knowledge of the vehicle that I was in search of and how he worked diligently to get me exactly what I wanted. Needless to say Pete is a great asset to this Dealership and I feel very happy with the type of services the entire staff provided. C.Fisher More

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