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Richard Gruber
Richard Gruber at Sullivan Cadillac
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Richard Gruber

General Manager

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

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4.7
88 Reviews
4.7

88 Reviews

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88 Reviews of Richard Gruber

December 01, 2024

Dealership Rating
Employee Rating

They always treat customers with respect. It is a dealership that always goes above and beyond More

by djnash
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Bob Vitrano, Mike Dallett

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Dec 03, 2024

Sullivan Cadillac responded

Thank you for your kind words! We at Sullivan Cadillac strive to treat all our customers with the utmost respect and to exceed their expectations. We're grateful for your support and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

November 30, 2024

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Employee Rating

* Mr Rich Gruber , A true leader ! Many dealerships need this type of dedicated MANAGERS . * Sadly , DealerRater , has to be involved in a fine Cadillac dealer . * D rater , More

by Joyce.kapp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Mike Dallett , Edwin Mejia , Service Consultant ,

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Dec 03, 2024

Sullivan Cadillac responded

Thank you for your feedback. We appreciate you recognizing Rich's leadership at Sullivan Cadillac. We strive to ensure our customers receive the best service possible. If you have any further concerns, please feel free to reach out to us directly. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team

November 26, 2024

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Employee Rating

We love Jordan Great experience at dealership. Super accommodating. Will return in future Nothing but good things to say More

by MELANIECFNP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Jordan Perry

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Nov 27, 2024

Sullivan Cadillac responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience at Sullivan Cadillac and that Jordan was able to assist you. We appreciate your support and look forward to welcoming you back in the future. Safe travels until then! Sincerely, The Sullivan Cadillac Team

November 24, 2024

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Employee Rating

Everyone we spoke with was friendly. They all worked together to get the deal done. More

by Mrs.I-Man
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Reece Vaughan-Edwards

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Nov 25, 2024

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Sullivan Cadillac friendly and helpful in getting your deal completed. We truly appreciate your support and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

November 20, 2024

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Employee Rating

The worse dealership ever my story will be told the court in a front of a Judge More

by GAMALOMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 23, 2024

Sullivan Cadillac responded

Our team has acknowledged this review.

November 17, 2024

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Very attentive to detail and well organized. Take U step to step through the process and make it easy. More

by rdavismai
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, James Betancourt

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Nov 19, 2024

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Sullivan Cadillac attentive to detail and organized. Our goal is to make the process as seamless as possible for our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

November 01, 2024

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Employee Rating

I love this service Department they always take care of me very professional Thank You Sullivan Cadillac. More

by Mikemcquade13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Sullivan Cadillac responded

Thank you so much for your kind words! We're thrilled to hear that you love our service department and that our team has taken great care of you. At Sullivan Cadillac, we strive to provide the best experience possible for our customers. We appreciate your support and look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

October 17, 2024

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Employee Rating

First time I had my new car serviced here for the oil change and tire rotation. I feel the service department did a great job. Thanks guys More

by blgunkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2024

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service department for your oil change and tire rotation. At Sullivan Cadillac, we strive to provide top-notch service, and we appreciate you choosing us for your vehicle's maintenance. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

October 14, 2024

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Employee Rating

I been giving the runaround trying to return my second car after I discovered I was charged the price of used car as if it’s brand new car cheated for extra $8700 Very unprofessional not returning phone More

by GAMALOMAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Richard,Gruber

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Oct 16, 2024

Sullivan Cadillac responded

Hello Gamal, we invite you back in to address your concerns and answer any questions you have related to charging your new EV at home. General Motors also offers a charging adapter which will allow you to use Tesla charging stations. Sincerely, The Sullivan Cadillac Team

October 02, 2024

Dealership Rating
Employee Rating

As expected, quality and responsive Tried to fix problem and the solution is a temporary fix More

by Drdave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2024

Sullivan Cadillac responded

Thank you for your feedback. We appreciate your comments and are glad to hear about the quality and responsiveness you've experienced at Sullivan Cadillac. We understand that a temporary fix can be frustrating, and we encourage you to reach out to us directly so we can address your concerns more effectively. We value your experience and are here to help. Sincerely, The Sullivan Cadillac Team

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