Richard Gruber
Richard Gruber at Sullivan Cadillac
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Richard Gruber

General Manager

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

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4.7
100 Reviews
4.7

100 Reviews

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100 Reviews of Richard Gruber

April 02, 2025

Dealership Rating
Employee Rating

Very friendly, will try to work with you in a stress free environment and always courteous and helpful. More

by TWELVEOAKS32060
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joey Frampton, Jordan Perry

Apr 03, 2025

Sullivan Cadillac responded

Thank you for your wonderful review! We appreciate your kind words about our friendly team and the stress-free environment at Sullivan Cadillac. It’s our goal to provide excellent customer service, and we're glad to hear that you had a positive experience. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

March 28, 2025

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Employee Rating

You had the exact car we were looking for. Bob and the sales manager were very easy to work with and Bob was able to answer all of our questions. We weren't pressured in any way and that made More

by flwebb102
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Vitrano

Mar 29, 2025

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear you found the exact car you were looking for at Sullivan Cadillac. It's great to know that Bob and our sales manager made your experience enjoyable and pressure-free. We appreciate your feedback and look forward to assisting you again in the future! Enjoy your new vehicle! Sincerely, The Sullivan Cadillac Team

March 26, 2025

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Employee Rating

Friendly and helpful staff Joey Frampton was very knowledgeable great personality very pleasant experience looking to a great service center More

by a_kamacho1952
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Joey Frampton

Mar 27, 2025

Sullivan Cadillac responded

Thank you for your glowing review! We're thrilled to hear that you had a pleasant experience with our friendly and helpful staff, especially Joey. At Sullivan Cadillac, we pride ourselves on providing great service, and it's wonderful to know we met your expectations. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

March 16, 2025

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Great customer service by Estefania. She is very polite and friendly. Over all service is great. More

by samuelspatidar
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Mike Dallett

Mar 16, 2025

Sullivan Cadillac responded

Thank you for your wonderful review, Samuel! We're delighted to hear that Estefania provided you with great customer service and that you found her polite and friendly. At Sullivan Cadillac, we strive to create a positive experience for all our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

March 02, 2025

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Employee Rating

The SULLIVAN CADILLAC Dealership was excellent to deal with. Over the years we have bought a lot of new vehicles. We feel Sullivan Cadillac dealt with us as good as anyone ever has and we plan to do bus More

by Bob and Carol B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 02, 2025

Sullivan Cadillac responded

Thank you so much for your kind words, Bob and Carol! We truly appreciate you taking the time to share your experience with us at Sullivan Cadillac. It’s wonderful to hear that you found our team, especially Shelby, knowledgeable and helpful in making your vehicle purchase smooth and enjoyable. We’re thrilled to know you plan to return, and we look forward to assisting you again in the future. If you know anyone in the market for a new car, please feel free to send them our way! Safe travels in your new vehicle! Sincerely, The Sullivan Cadillac Team

February 25, 2025

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Employee Rating

My sales associate was top notch she was friendly and very well organized kind and courteous. More

by digfast
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Shelby Moscorelli

Feb 25, 2025

Sullivan Cadillac responded

Thank you for your wonderful review! We are thrilled to hear about your positive experience with our sales associate at Sullivan Cadillac. Friendliness and organization are key aspects of our service, and we appreciate you recognizing those qualities. We hope to assist you again in the future! Sincerely, The Sullivan Cadillac Team

February 21, 2025

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Bob was a great salesman, happy how everyone worked with me to get the right vehicle More

by joaniebond
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Bob Vitrano

Feb 22, 2025

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Sullivan Cadillac and that our team assisted you in finding the right vehicle. We appreciate your kind words about our salesman, Bob, and we hope to see you again soon! Sincerely, The Sullivan Cadillac Team

January 23, 2025

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Stefania was helpful in answering all my questions. .came to the car and gave me a crash course on stering wheel controls. It was very helpful and appreciated. More

by islandstream01
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ronnie Rodriguez

Jan 23, 2025

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that Stefania provided you with helpful answers and a great walkthrough of the steering wheel controls. At Sullivan Cadillac, we strive to ensure our customers have an exceptional experience. We hope to see you again soon and look forward to assisting you with any future needs! Sincerely, The Sullivan Cadillac Team

January 22, 2025

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Employee Rating

Our Salesman, Bob Vitrano, was knowledgeable and kind. General Manager Rich Gruber gave us a great deal! We are repeat customers and completely satisfied More

by Donna Rodriquez
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Bob Vitrano

Jan 23, 2025

Sullivan Cadillac responded

Thank you, Donna! We truly appreciate your kind words about Bob and Rich. It's fantastic to hear that you are a repeat customer and that you had a great experience with us at Sullivan Cadillac. We look forward to welcoming you back for your next visit! Sincerely, The Sullivan Cadillac Team

January 08, 2025

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Employee Rating

Always pleasant folks. My original buying experience was very good with Bob Vitrano, we've purchased 3 caddy's through him. We come to terms quickly (having a super credit s More

by esponewproducts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Vitrano

Jan 09, 2025

Sullivan Cadillac responded

Thank you for your wonderful feedback! We're thrilled to hear that your experiences with Sullivan Cadillac, especially with Bob, have consistently been positive. It’s great to know that your purchasing and service experiences have been smooth and efficient. We appreciate your loyalty and look forward to assisting you with your next Cadillac purchase or service. See you next time! Sincerely, The Sullivan Cadillac Team

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