Ricardo Dominguez

Jason Castro did a fantastic job. Our initial contact was by phone, and Jason was friendly with a great attitude. Within 10 minutes I had a personal videos from Jason about the vehi Our initial contact was by phone, and Jason was friendly with a great attitude. Within 10 minutes I had a personal videos from Jason about the vehicle.. Upon meeting Jason, he was kind, professional, and transparent. During sales negotiations, Jason was there and stayed after business hours to see the sale through.. He was even there after I got out of finance.. I really appreciated his commitment, but then he really took his commitment to another level. Since I now had 2 vehicles at the dealership, Jason was willing to help me by driving one of my vehicles home which is an hour away from the dealership. I have never encountered such a commitment to a customer before. I’d like to thank Jason and his family for going above and beyond for a customer he just met because I know he got home close to 2am.. This young man is a great asset to the dealership. Jason - Keep up the great work!! The sales managers were also good to work with.. They stayed late to get the deal done and were professional and kind throughout. I’d like to personally thank Ricardo and Jon from the sales management team. Ricardo, thank you for assistance, patience, and professionalism. I didn’t make your job easy at all, but you remained super cool and I appreciate your efforts to help me. Jon, thanks for working with me. Thank you for staying late and for being transparent. Also, thanks you for getting me to finance despite being after hours.. Cas, in finance, was also a real pleasure to work with. It was more of a conversation with Cas than transactional. He helped me close on my vehicle efficiently and made sure all my questions were answered. Thank you, Cas. More

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We have a amazing experience, great customer service. This my 2nd car from Town East Ford. Ricardo it's friendly and help you to get the best deal and whatever you need he will do the best to make it This my 2nd car from Town East Ford. Ricardo it's friendly and help you to get the best deal and whatever you need he will do the best to make it happends. I trully recommend TOWN EAST FORD. 5 star dealer and customer service! More

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Super friendly staff took the time to answer all of my questions all of the town East ford employees went above and beyond to make me feel apart of ford Mr.Farley is the best if I could give more stars I questions all of the town East ford employees went above and beyond to make me feel apart of ford Mr.Farley is the best if I could give more stars I would More

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They made the process smooth and simple. Ricardo was on top of everything and deserves recognition. He went above and beyond to help me finding me my first truck! Ricardo was on top of everything and deserves recognition. He went above and beyond to help me finding me my first truck! More

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Great dealer that worked with me and made process easy and listen to my needs and listen to my needs More

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Great customer service super fast and easy were able to find a solution to my issue find a solution to my issue More

by Johan Verified Customer Verified Customer

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Professional and courteous at all times. I drove from Frisco and was glad it was worth the drive I drove from Frisco and was glad it was worth the drive More

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Went in to buy a used vehicle. Price was agreed and credit was approved and the sales manager came in and told us the vehicle has just been sold to another customer that was willin Price was agreed and credit was approved and the sales manager came in and told us the vehicle has just been sold to another customer that was willing to pay the same price plus an extended warranty. My credit took a hard hit by the dealer and Town East Ford refused to write a letter to the credit union to correct the hard hit on my credit. I will never set foot back in this dealer and I will communicate to everyone I know to stay as far away from Town East Ford unless you want to be treated like a xxx! More

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The dealership was very nice. Eddie was very helpful and very truthful. Ricardo helped us get everything ready to go, and was very nice and helpful. Even after the car was deliver Eddie was very helpful and very truthful. Ricardo helped us get everything ready to go, and was very nice and helpful. Even after the car was delivered to my house and had a few cracks on the windshield. They took care of everything. Awesome people to deal with! More

by sconditt85 Verified Customer Verified Customer

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Really respectful helpful funny he was thoughtful with my daughter made sure she was comfortable daughter made sure she was comfortable More

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