I love the Family atmosphere this place generates and
everyone is so helpful and very efficient. Very nice.
everyone is so helpful and very efficient. Very nice.
More
by redjacob123
Verified Customer
Verified Customer
Service Price Transparency
Jul 21, 2026 -
Mccord's Vancouver Toyota responded
Thank you for sharing your experience with us while at our Dealership. We are sure happy to hear that your visit was great!
Sincerely,
Lynn Quiding
Customer Relations
I scheduled my appointment by phone and the person said
it was my 30,000 service. When I brought in my Rav 4, the person said it was my 40,000 service though I only had 29,000 miles on my 2022 Rav4. This i
it was my 30,000 service. When I brought in my Rav 4, the person said it was my 40,000 service though I only had 29,000 miles on my 2022 Rav4. This is the second time that I had a problem with losing a service. The person argued that my service program expired in April though it had a one-year grace period. It is hard to figure how I used these services up since I am only allowed one service per year. I will be looking for a new place to get my Rav 4 serviced in the future. I don't recall the service rep who said this. He checked me in and then dumped me over to Raymond Brahm whom I never ended up talking with since he was gone when I picked my car up. Also all the cost was per messaging not speaking with a service rep.
More
by lesliecary
Verified Customer
Verified Customer
Jul 19, 2026 -
Mccord's Vancouver Toyota responded
Leslie,
Thank you for taking the time to share your experience. I sincerely apologize for the confusion regarding your ToyotaCare services and for the lack of communication during your visit. This is not the level of service we strive to provide.
I understand how frustrating it must have been to receive conflicting information about your maintenance coverage, especially after experiencing a similar issue previously. I would appreciate the opportunity to review your account, discuss your concerns, and clarify what happened.
Please give me a call directly at 360-360-4758 at your convenience. I would welcome the opportunity to speak with you personally and work toward resolving your concerns.
Lori Bonner
Customer Relations Manager
360-360-4758
The staff was friendly and willing to help.
The courtesy rides were convenient for customers to stay home without wasting time in the dealership.
The courtesy rides were convenient for customers to stay home without wasting time in the dealership.
More
by william.lan
Verified Customer
Verified Customer
Service Price Transparency
Jul 14, 2026 -
Mccord's Vancouver Toyota responded
It’s fantastic to hear that Ray and our team made the service on your Toyota RAV4 Hybrid seamless, and that the courtesy rides allowed you to enjoy time at home. Your feedback motivates us to keep delivering convenient support. Thank you for choosing us for your service needs.
Scheduling was smooth.
A wait to check in as many were scheduled. Check out and notification was great.
A wait to check in as many were scheduled. Check out and notification was great.
More
by 77derie
Verified Customer
Verified Customer
Service Price Transparency
Jul 10, 2026 -
Mccord's Vancouver Toyota responded
Thank you for sharing your experience with us, and I am glad your visit went well.
Sincerely,
Lynn Quiding
Customer Relations
360 253 5403
I've been a Toyota customer for over three decades.
Vancouver Toyota has exceptional quality parts and service team, they care! Thanks Mccords Vancouver Toyota, keep it up!
Vancouver Toyota has exceptional quality parts and service team, they care! Thanks Mccords Vancouver Toyota, keep it up!
More
by salmoncook
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Sergey Gurskiy
, Parts Department employees and their leader Mark Sherman.
Jun 27, 2026 -
Mccord's Vancouver Toyota responded
Thank you for trusting us for over thirty years. We’re glad Sergey and our service team could deliver exceptional parts and care for your Kia. We appreciate your loyalty and look forward to helping you again.
With 2 years of oil changes, but only at 5000 and 1000
miles. I am for changing every 6 months--time not mileage, This restriction does not fit my needs.
miles. I am for changing every 6 months--time not mileage, This restriction does not fit my needs.
More
by bergellis5
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2026 -
Mccord's Vancouver Toyota responded
Thank you for taking the time to share your feedback!We appreciate your comments regarding service intervals and understand your preference for time-based maintenance. Our service recommendations follow the manufacturer’s guidelines to help ensure your vehicle’s performance, reliability, and warranty compliance. However, you are always welcome to service your vehicle as often as you feel is necessary based on your personal driving habits and preferences.We truly value your business and look forward to serving you again in the future!
Sincerely,
Lori Bonner
Customer Relations Manager
Vancouver Toyota
360-360-4758
Love McCords dealership and have been very happy with the
service we are provided every time we have the car serviced.
service we are provided every time we have the car serviced.
More
by p.repp
Verified Customer
Verified Customer
Service Price Transparency
Jun 11, 2026 -
Mccord's Vancouver Toyota responded
It’s great to hear you’re pleased with each service on your Toyota Highlander. Thank you for your continued confidence in us. We look forward to serving you again soon.