Rachel Deck
Sales
Covert Cadillac Bee Cave
16501 Sweetwater Village Drive Building 2
Austin, TX 78738
13 Reviews
Write a Review13 Reviews of Rachel Deck
November 07, 2024
Very helpful and responsive! Understand of me having a newborn at home and not responding quickly on my end. Communicated efficiently with both my husband and myself! Understand of me having a newborn at home and not responding quickly on my end. Communicated efficiently with both my husband and myself! More
Other Employees Tagged: John Yoon, Arron Deck
October 24, 2024
Rachel Deck made the whole process very easy. I contacted Covert Cadillac Bee Cave with a certain vehicle on my mind and Rachel made it happen. I am very pleased with my experience with Covert Ca I contacted Covert Cadillac Bee Cave with a certain vehicle on my mind and Rachel made it happen. I am very pleased with my experience with Covert Cadillac Bee Cave. The home delivery of my vehicle was a plus. Sandra Borrego was very quick in getting me my paperwork. I am very appreciative of the speed in which Rachel and Sandra worked and how quickly they were able to get the transaction taken care of. More
Other Employees Tagged: Sandra Borrego
October 11, 2024
Alarming Worst experience ever. The duplicity of covert Cadillac along with its unresponsive behavior corporate cannot get a hold of them.. Weakest customer service!how is this deal The duplicity of covert Cadillac along with its unresponsive behavior corporate cannot get a hold of them.. Weakest customer service!how is this dealer even in operation. After wasting almost 6 months of my life and weeks of contacting corporate they decided to honor the repurchase very clever they dragged their feet on my situation which led to the possibility of even reordering the Escalade I had waited 2-3 months to receive impossible to reorder since they can only take in 2025 and no longer 2024 orders had they approved my request since the first repair I would’ve been able to get it no problem. Covert Cadillac falls short being certified in anything rather cheat me from my hard earned money which by the way they are making me fight hard for. If Cadillac is even considerate district manager should reach out or even the owner More
Other Employees Tagged: Bryce Ishak, Edgar Rojo, John Yoon, Tom Gordon
September 20, 2024
Our salesman Aron was fantastic! He is one of the best sales people we have ever had! Is wife is great too! He made purchasing our vehicle very smooth and quick. The finance lady was He is one of the best sales people we have ever had! Is wife is great too! He made purchasing our vehicle very smooth and quick. The finance lady was also wonderful! We would definitely come back! Thank you! More
Other Employees Tagged: Edgar Rojo, Arron Deck
September 11, 2024
The Quality of service was unmatched as soon as I stepped in till the moment I left, It felt like Family in till the moment I left, It felt like Family More
Other Employees Tagged: Arron Deck