Perry Roeder
Perry Roeder at Mercedes-Benz of Arcadia
Refer Me

Perry Roeder

Service Sales Advisor

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

Contact Me
4.1
38 Reviews

Languages Spoken

English English

4.1

38 Reviews

Write a Review

38 Reviews of Perry Roeder

December 04, 2024

Dealership Rating
Employee Rating

As a Mercedes-Benz owner, I have always trusted the brand for its quality and professionalism. However, my recent service experience at Mercedes-Benz of Arcadia has been disappointing. I am sharing thi More

by Vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Marsh, Mark Umutyan

Dec 06, 2024

Mercedes-Benz of Arcadia responded

Hi Vincent, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Mercedes-Benz of Arcadia, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager to discuss ways we can better serve you in the future. Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

October 29, 2024

Dealership Rating
Employee Rating

BEWARE! !! They damaged our car, and we received the car back with a major problem that had never happened before. They told us the damage was due to an accid More

by SabberF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 01, 2024

Mercedes-Benz of Arcadia responded

Hi, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us so we can understand your situation better to try and turn your experience around. Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

October 28, 2024

Dealership Rating
Employee Rating

This is our third go-around with Rusnak Mercedes Benz Arcadia. The staff is friendly and the service is impeccable. From sales to service it is always a pleasure visiting Rusnak Mercedes-Benz Arcadia. More

by CarinaSantosPamilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katrin Bassenger, Solomon Wang , Harout Aslanian

Nov 02, 2024

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

October 28, 2024

Dealership Rating
Employee Rating

Superb customer service and great selection of vehicles. Sales staff are always willing to show inventory not listed on website. More

by CarinaSantosPamilar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katrin Bassenger, Solomon Wang

Nov 02, 2024

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

October 16, 2024

Dealership Rating
Employee Rating

Great Service great people. Scott helped me out with my needs. I really appreciated the great jobs he did. More

by johnmitosinka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 18, 2024

Mercedes-Benz of Arcadia responded

Hello, we're happy you found our staff to be helpful during your experience here at Mercedes-Benz of Arcadia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

September 01, 2024

Dealership Rating
Employee Rating

From front desk to service everyone is great and very helpful and go out of the way to help me w my new car took time to fix two things for me and show me how while I made a appt. Going back NXT week fo More

by Jeannemariebauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candy Benavides , A few of the mechanics ughs lost names so so helpful and kind

Sep 06, 2024

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

October 06, 2023

Dealership Rating
Employee Rating

Staff is always pleasant to interact with. Drop off and pick up has been easy every time. I bring both my personal and work vehicles here. More

by Gus Navarrete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 10, 2023

Dealership Rating
Employee Rating

The only dealership I go to for Mercedes. Their customer service is top notch and they make you feel so special - they truly care about their clients. It was a great and easy car buying pro More

by Eric Kang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katrin Bassenger , Michael Y. Hwang

June 22, 2020

Dealership Rating
Employee Rating

This is my second vehicle purchase/lease with Rusnak! Amid the pandemic, Denise Justice remained as patient, professional, and courteous as she was with my first purchase/lease. Words can’t express the e More

by byxzyx-gejxy0-kEwnyt
Recommend Dealer
Yes

Other Employees Tagged: Denise Justice

Jun 23, 2020

Mercedes-Benz of Arcadia responded

Thank you for the positive feedback! We are happy to know that you are a loyal customer and that Denise has always been patient, professional, and courteous. We are also glad to know that Perry has been helpful. We value you driving the distance to see us and we look forward to any future visits

April 23, 2020

Dealership Rating
Employee Rating

Rusnak Mercedes is above all the rest in its class! I m a Mercedes Benz owner for life the Arcadia Store is My New home! More

by Timlynn21
Recommend Dealer
Yes

Other Employees Tagged: Marc Hung, Ophelia Wang-Le Blanc , Allen Hsiang, Andy Tan

Apr 23, 2020

Mercedes-Benz of Arcadia responded

Thank you for the five-star rating! We're happy to hear our team was able to meet your expectations and bring you into our Arcadia family. We look forward to seeing you again in the future.

1
...

Dealership Inventory (538 Vehicles)

used 2024 Mercedes-Benz AMG EQE car
2024 Mercedes-Benz AMG EQE
used
MANUFAKTUR Alpine Gray exterior
Automatic
All-wheel Drive
new 2025 Mercedes-Benz G-Class car, priced at $183,350
2025 Mercedes-Benz G-Class
new
MANUFAKTUR Moonlight White Metallic exterior
Automatic
All-wheel Drive
new 2025 Mercedes-Benz GLA 250 car, priced at $46,145
2025 Mercedes-Benz GLA 250
new
Polar White exterior
Automatic
Front-wheel Drive
new 2025 Mercedes-Benz E-Class car, priced at $70,210
2025 Mercedes-Benz E-Class
new
Polar White exterior
Automatic
All-wheel Drive
new 2025 Mercedes-Benz Sprinter 2500 car, priced at $81,848
2025 Mercedes-Benz Sprinter 2500
new
Jet Black exterior
Automatic
Rear-wheel Drive
new 2024 Mercedes-Benz EQB 300 car, priced at $61,075
2024 Mercedes-Benz EQB 300
new
Black exterior
Automatic
All-wheel Drive