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Orlando Casale
Orlando Casale
Service Manager
Mercedes-Benz of Orange County powered by Benzel-Busch
1 Mercedes Way
Harriman, NY 10926
71 Reviews
Dealership Experience
8 yrs, 6 mos
Industry Experience
35 yrs, 11 mos
Specialties & Trainings
Career Development and NADA Professional Management Series, Parts and Service
71 Reviews
Write a Review
71 Reviews of Orlando Casale
July 09, 2025
Excellent service center for your Mercedes Benz vehicles. Friendly & helpful staff that will assist you with all your service needs. Friendly & helpful staff that will assist you with all your service needs. More
by pjm67
Verified CustomerOther Employees Tagged: Omar Martinez
July 03, 2025
THEY ARE A PLEASURE TO WORK WITH ! GREAT PLACE & GREAT PEOPLE . SERVICE DEPARTMENT IS QUICK & VERY CLEAN ! STOP IN AND SEE FOR YOURSELF ! GREAT PLACE & GREAT PEOPLE . SERVICE DEPARTMENT IS QUICK & VERY CLEAN ! STOP IN AND SEE FOR YOURSELF ! More
by BARRY G
Other Employees Tagged: Omar Martinez , RON LODICO
May 26, 2025
Omar was thorough and kept me posted throughout my visit. I chose to wait for my vehicle. The facility is gorgeous and has all the ammenities, so waiting for it was a pleasure. They returned my vehicle to I chose to wait for my vehicle. The facility is gorgeous and has all the ammenities, so waiting for it was a pleasure. They returned my vehicle to me washed, as always. I always appreciate that. More
by BILLMOHR
Other Employees Tagged: Mark Webster, Omar Martinez, Diana Mandile , Alex Luna, Parts manager, Keith Luther, parts advisor,
May 25, 2025
Omar was considerate, honest and informative. Never had any anxiety knew I could trust and wait for the job to be done with excellence. Never had any anxiety knew I could trust and wait for the job to be done with excellence. More
by Benz50harris
Other Employees Tagged: Frankie Devita, Scott Bateman, Scott Cruver, Omar Martinez
May 10, 2025
The service was perfect and very fast, I will always do my car service only at this place. Highly recommend. my car service only at this place. Highly recommend. More
by VVPARSHUK
Other Employees Tagged: Frankie Devita, Scott Bateman, Scott Cruver, Omar Martinez
May 04, 2025
The service is first class. Love working with these guys. They are the best dealership Love working with these guys. They are the best dealership More
by Gioflo
Other Employees Tagged: Scott Bateman, Scott Cruver, Omar Martinez
May 01, 2025
Excellent service, friendly and very accommodating. The service team provided constant updates as to the status of the work being done. The service team provided constant updates as to the status of the work being done. More
by JAMESARANDAZZO
Other Employees Tagged: Alix Grubbs, Sam Sierra, Frankie Devita, Reputation Management, Benzel Admin, Mark Webster, Scott Bateman, Scott Cruver, Omar Martinez
April 21, 2025
Everyone conducted themselves professionally. All were courteous and kind. And the facility was beautiful! Very good experience. Thank you. All were courteous and kind. And the facility was beautiful! Very good experience. Thank you. More
by Sandifred
Other Employees Tagged: Omar Martinez
April 21, 2025
Great and professional people, helped my problem. Work was done promptly, just waited 30 minutes Work was done promptly, just waited 30 minutes More
by MUHAMMAD.REHMANI
Other Employees Tagged: Scott Bateman
April 17, 2025
The service consultant E'Mari Davis was very friendly and professional and took care of all of our service needs. There was a couple issues that were addressed and then the service manager Orlando Casale ste professional and took care of all of our service needs. There was a couple issues that were addressed and then the service manager Orlando Casale stepped in to help. They were both extremely helpful and courteous. They promptly took care of those extra issues. I highly recommend Mercedes-Benz of Orange County for all your sales and service needs. Awesome people and dealership. Thank you for everything! More
by ksmunderground
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