Orlando Casale
Orlando Casale at Mercedes-Benz of Orange County powered by Benzel-Busch
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Orlando Casale

Service Manager

Mercedes-Benz of Orange County powered by Benzel-Busch

1 Mercedes Way
Harriman, NY 10926

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4.7
65 Reviews

Dealership Experience

8 yrs, 3 mos

Industry Experience

35 yrs, 8 mos

Specialties & Trainings

Career Development and NADA Professional Management Series, Parts and Service

4.7

65 Reviews

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65 Reviews of Orlando Casale

April 21, 2025

Dealership Rating
Employee Rating

Great and professional people, helped my problem. Work was done promptly, just waited 30 minutes More

by MUHAMMAD.REHMANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Bateman

April 21, 2025

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Employee Rating

Everyone conducted themselves professionally. All were courteous and kind. And the facility was beautiful! Very good experience. Thank you. More

by Sandifred
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez

April 17, 2025

Dealership Rating
Employee Rating

The service consultant E'Mari Davis was very friendly and professional and took care of all of our service needs. There was a couple issues that were addressed and then the service manager Orlando Casale ste More

by ksmunderground
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

April 10, 2025

Dealership Rating
Employee Rating

Professional, clean and friendly atmosphere. Have always been happy when I come in to have my car serviced More

by Ariday5
Service Price Transparency
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Recommend Dealer
Yes

April 03, 2025

Dealership Rating
Employee Rating

I LOVE THIS DEALERSHIP . GREAT PEOPLE IN SERVICE ! GREAT PLACE TO BUY A CAR ! GO THERE AND FIND OUT ! More

by KLUTHER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Bateman, Omar Martinez , O'MARI DAVIS

March 29, 2025

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Roger and Thomas were great, pleasant, professional, courteous . Everyone there are very friendly and personable. More

by KNOLLER421
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Roger Pauletta, Mark Webster , Thomas Tzimoulis

March 16, 2025

Dealership Rating
Employee Rating

Everyone was very courteous and helpful. Extremely happy with my service. Thank you for your help More

by JOHNMORMANDO
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Recommend Dealer
Yes

Other Employees Tagged: Eric Makofsky, Omar Martinez

March 08, 2025

Dealership Rating
Employee Rating

My service experience could not have been better. Everything went like clockwork. The loaner was clean, ready and easy to transfer my belongings into. My car was fixed under warranty, promptly. More

by DAVE@NEXXTENTERPRISES.COM
Service Price Transparency
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Recommend Dealer
Yes

March 08, 2025

Dealership Rating
Employee Rating

Pleasant service experience, my loaner was ready for me to take, so I didn't wait too long More

by EPOLAKOFF
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

February 13, 2025

Dealership Rating
Employee Rating

Always so friendly and fit me right in with ease. The showroom has a nice work area and i can get work done if needed More

by I.MATA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frankie Devita

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