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![Orlando Casale at Mercedes-Benz of Orange County powered by Benzel-Busch](http://cdn-user.dealerrater.com/images/dealer/114618/employees/30748b3f29aa.jpg)
Orlando Casale
Service Manager
Mercedes-Benz of Orange County powered by Benzel-Busch
1 Mercedes Way
Harriman, NY 10926
Dealership Experience
8 yrs, 1 mo
Industry Experience
35 yrs, 6 mos
Specialties & Trainings
Career Development and NADA Professional Management Series, Parts and Service
56 Reviews
Write a Review56 Reviews of Orlando Casale
February 13, 2025
Always so friendly and fit me right in with ease. The showroom has a nice work area and i can get work done if needed The showroom has a nice work area and i can get work done if needed More
Other Employees Tagged: Frankie Devita
February 07, 2025
Awesome service and very professional. knowledgeable of types of mb service for appropriate maintenance to fit customers vehicle and safety needs. knowledgeable of types of mb service for appropriate maintenance to fit customers vehicle and safety needs. More
Other Employees Tagged: Omar Martinez
January 29, 2025
Even though my car got stuck on a car lift I was accommodated a loaner. Everyone was still professional. Thank you accommodated a loaner. Everyone was still professional. Thank you More
Other Employees Tagged: Frankie Devita, Scott Bateman, Scott Cruver, Omar Martinez , E. Davis 10 stars
January 19, 2025
I need Help with my wipers. They replaced them fast and were so helpful. Service was great. They replaced them fast and were so helpful. Service was great. More
Other Employees Tagged: Frankie Devita, Scott Bateman, Scott Cruver, Omar Martinez
January 17, 2025
Thanks great great service They picked up my car and brought it back and fixed all the things that needed to be done brought it back and fixed all the things that needed to be done More
Other Employees Tagged: Frankie Devita
December 30, 2024
I was very impressed with the service. Especially when I got a text to view what they had done to the vehicle and I got to hear/see the details. Especially when I got a text to view what they had done to the vehicle and I got to hear/see the details. More
Other Employees Tagged: Frankie Devita, Scott Bateman, Scott Cruver, Omar Martinez
December 22, 2024
They picked up my car at my house so I didn’t have to go in thanks in thanks More
Other Employees Tagged: Frankie Devita
December 05, 2024
My review of this play is they are terrible. I paid for pre paid maintenance package. I took my car in for service and they wouldn’t honor my plan because the mileage was over by a few miles. I I paid for pre paid maintenance package. I took my car in for service and they wouldn’t honor my plan because the mileage was over by a few miles. I explained that where I live to this place was over 50 miles and I went over the miles driving to them. They still wouldn’t honor it. So I paid for and have been paying for a pre paid maintenance package for nothing. Bunch of crooks. More
Other Employees Tagged: Alix Grubbs, Sam Sierra, Frankie Devita, Reputation Management, Benzel Admin, Mark Webster, Scott Bateman, Scott Cruver, Omar Martinez
December 04, 2024
I worked with Scott Bateman. He was very professional and courteous. He knows his job and does it well. I wish she works for me. He was very professional and courteous. He knows his job and does it well. I wish she works for me. More
Other Employees Tagged: Scott Bateman
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