Orlando Casale
Orlando Casale at Mercedes-Benz of Orange County powered by Benzel-Busch

Orlando Casale

Service Manager

Mercedes-Benz of Orange County powered by Benzel-Busch

1 Mercedes Way
Harriman, NY 10926

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4.8
69 Reviews

Dealership Experience

8 yrs, 5 mos

Industry Experience

35 yrs, 10 mos

Specialties & Trainings

Career Development and NADA Professional Management Series, Parts and Service

4.8

69 Reviews

Write a Review

69 Reviews of Orlando Casale

May 26, 2025

Dealership Rating
Employee Rating

Omar was thorough and kept me posted throughout my visit. I chose to wait for my vehicle. The facility is gorgeous and has all the ammenities, so waiting for it was a pleasure. They returned my vehicle to More

by BILLMOHR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Webster, Omar Martinez, Diana Mandile , Alex Luna, Parts manager, Keith Luther, parts advisor,

May 25, 2025

Dealership Rating
Employee Rating

Omar was considerate, honest and informative. Never had any anxiety knew I could trust and wait for the job to be done with excellence. More

by Benz50harris
Service Price Transparency
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Recommend Dealer
Yes

May 10, 2025

Dealership Rating
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The service was perfect and very fast, I will always do my car service only at this place. Highly recommend. More

by VVPARSHUK
Service Price Transparency
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Recommend Dealer
Yes

May 04, 2025

Dealership Rating
Employee Rating

The service is first class. Love working with these guys. They are the best dealership More

by Gioflo
Service Price Transparency
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Recommend Dealer
Yes

May 01, 2025

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Excellent service, friendly and very accommodating. The service team provided constant updates as to the status of the work being done. More

by JAMESARANDAZZO
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Recommend Dealer
Yes

April 21, 2025

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Everyone conducted themselves professionally. All were courteous and kind. And the facility was beautiful! Very good experience. Thank you. More

by Sandifred
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Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez

April 21, 2025

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Employee Rating

Great and professional people, helped my problem. Work was done promptly, just waited 30 minutes More

by MUHAMMAD.REHMANI
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Recommend Dealer
Yes

Other Employees Tagged: Scott Bateman

April 17, 2025

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Employee Rating

The service consultant E'Mari Davis was very friendly and professional and took care of all of our service needs. There was a couple issues that were addressed and then the service manager Orlando Casale ste More

by ksmunderground
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Recommend Dealer
Yes

April 10, 2025

Dealership Rating
Employee Rating

Professional, clean and friendly atmosphere. Have always been happy when I come in to have my car serviced More

by Ariday5
Service Price Transparency
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Recommend Dealer
Yes

April 03, 2025

Dealership Rating
Employee Rating

I LOVE THIS DEALERSHIP . GREAT PEOPLE IN SERVICE ! GREAT PLACE TO BUY A CAR ! GO THERE AND FIND OUT ! More

by KLUTHER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Scott Bateman, Omar Martinez , O'MARI DAVIS

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