Orlando Casale
Orlando Casale at Mercedes-Benz of Orange County powered by Benzel-Busch
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Orlando Casale

Service Manager

Mercedes-Benz of Orange County powered by Benzel-Busch

1 Mercedes Way
Harriman, NY 10926

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4.7
43 Reviews

Dealership Experience

7 yrs, 10 mos

Industry Experience

35 yrs, 3 mos

Specialties & Trainings

Career Development and NADA Professional Management Series, Parts and Service

4.7

43 Reviews

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43 Reviews of Orlando Casale

November 18, 2024

Dealership Rating
Employee Rating

was not an easy problem with my Metris van but they found it and fixed it More

by JVM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frankie Devita

November 11, 2024

Dealership Rating
Employee Rating

The service was good. I have all my service to my car done at the dealer. More

by DEBRAMAE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 10, 2024

Dealership Rating
Employee Rating

Had a great experience everything was done on time and the car was clean when handed back More

by LARRYKAMARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 08, 2024

Dealership Rating
Employee Rating

I had the pleasure of working with Victor Parra Vazquez and I can’t say enough about him! Thank you for helping me out into getting my dream car and making the process very easy and quick and most importan More

by Aliaabozid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 03, 2024

Dealership Rating
Employee Rating

Everybody I dealt with was excellent amazing service took care of everything I needed and I was very satisfied More

by R.CAPARLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 03, 2024

Dealership Rating
Employee Rating

Don’t trust this place they promised to give free oil change and I had to fight to get free More

by smailramusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 31, 2024

Dealership Rating
Employee Rating

Very efficient staff members as well as how informative your service advisor and staff were More

by mg4085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 19, 2024

Dealership Rating
Employee Rating

Great customer service and we’re easy to work with. Also, did great work on my car to make sure it was perfect when I got it back. More

by BRODY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 17, 2024

Dealership Rating
Employee Rating

Great service. Fast. Understanding. Just wish repair cost was a little more affordable. Thank you More

by Rockland express llc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 10, 2024

Dealership Rating
Employee Rating

Not only did they took a week for a oil change , they also charged for work the was not performed More

by NYCWDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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