

Orlando Casale
Service Manager
Mercedes-Benz of Orange County powered by Benzel-Busch
1 Mercedes Way
Harriman, NY 10926
Dealership Experience
8 yrs, 3 mos
Industry Experience
35 yrs, 8 mos
Specialties & Trainings
Career Development and NADA Professional Management Series, Parts and Service
65 Reviews
Write a Review65 Reviews of Orlando Casale
April 21, 2025
Great and professional people, helped my problem. Work was done promptly, just waited 30 minutes Work was done promptly, just waited 30 minutes More
Other Employees Tagged: Scott Bateman
April 21, 2025
Everyone conducted themselves professionally. All were courteous and kind. And the facility was beautiful! Very good experience. Thank you. All were courteous and kind. And the facility was beautiful! Very good experience. Thank you. More
Other Employees Tagged: Omar Martinez
April 17, 2025
The service consultant E'Mari Davis was very friendly and professional and took care of all of our service needs. There was a couple issues that were addressed and then the service manager Orlando Casale ste professional and took care of all of our service needs. There was a couple issues that were addressed and then the service manager Orlando Casale stepped in to help. They were both extremely helpful and courteous. They promptly took care of those extra issues. I highly recommend Mercedes-Benz of Orange County for all your sales and service needs. Awesome people and dealership. Thank you for everything! More
April 10, 2025
Professional, clean and friendly atmosphere. Have always been happy when I come in to have my car serviced Have always been happy when I come in to have my car serviced More
Other Employees Tagged: Frankie Devita, Scott Bateman, Scott Cruver, Omar Martinez
April 03, 2025
I LOVE THIS DEALERSHIP . GREAT PEOPLE IN SERVICE ! GREAT PLACE TO BUY A CAR ! GO THERE AND FIND OUT ! GREAT PEOPLE IN SERVICE ! GREAT PLACE TO BUY A CAR ! GO THERE AND FIND OUT ! More
Other Employees Tagged: Scott Bateman, Omar Martinez , O'MARI DAVIS
March 29, 2025
Roger and Thomas were great, pleasant, professional, courteous . Everyone there are very friendly and personable. courteous . Everyone there are very friendly and personable. More
Other Employees Tagged: Roger Pauletta, Mark Webster , Thomas Tzimoulis
March 16, 2025
Everyone was very courteous and helpful. Extremely happy with my service. Thank you for your help Extremely happy with my service. Thank you for your help More
Other Employees Tagged: Eric Makofsky, Omar Martinez
March 08, 2025
My service experience could not have been better. Everything went like clockwork. The loaner was clean, ready and easy to transfer my belongings into. My car was fixed under warranty, promptly. Everything went like clockwork. The loaner was clean, ready and easy to transfer my belongings into. My car was fixed under warranty, promptly. More
Other Employees Tagged: Frankie Devita, Scott Bateman, Scott Cruver, Omar Martinez
March 08, 2025
Pleasant service experience, my loaner was ready for me to take, so I didn't wait too long to take, so I didn't wait too long More
Other Employees Tagged: Frankie Devita, Scott Bateman, Scott Cruver, Omar Martinez
February 13, 2025
Always so friendly and fit me right in with ease. The showroom has a nice work area and i can get work done if needed The showroom has a nice work area and i can get work done if needed More
Other Employees Tagged: Frankie Devita


