Ophelia Wang-Le Blanc
Ophelia Wang-Le Blanc at Mercedes-Benz of Arcadia
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Ophelia Wang-Le Blanc

Service Sales Advisor

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

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4.6
39 Reviews

Languages Spoken

English English

Mandarin Mandarin

4.6

39 Reviews

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39 Reviews of Ophelia Wang-Le Blanc

November 08, 2024

Dealership Rating
Employee Rating

Over the past 8 years, Denise Justice has helped me with 3 Mercedes CLA’s. Denise is not only a wonderful person, but is knowledgeable, straightforward, and has excellent follow through. I trust her! Trust More

by CeeCee S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Winnie Wu , Denise Justice (sales)

Nov 11, 2024

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

October 29, 2024

Dealership Rating
Employee Rating

BEWARE! !! They damaged our car, and we received the car back with a major problem that had never happened before. They told us the damage was due to an accid More

by SabberF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 01, 2024

Mercedes-Benz of Arcadia responded

Hi, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us so we can understand your situation better to try and turn your experience around. Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

April 16, 2024

Dealership Rating
Employee Rating

Well it starts off with our salesperson Kathleen. This is the only way we would have purchased the car. She helped us pick the right car and hand held the process right to the end. Finance was great. More

by artca.roy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 19, 2024

Mercedes-Benz of Arcadia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. We are always more than happy to assist you if anything else comes up. Take care! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

December 24, 2023

Dealership Rating
Employee Rating

This is our second Mercedes we have purchased in the past six months from Denise Justice. It was an amazing experience. We plan to purchase all our future cars from her. More

by demetriosnp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katrina Morris, Michael Marsh , Denise Justice

Dec 25, 2023

Mercedes-Benz of Arcadia responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

December 21, 2023

Dealership Rating
Employee Rating

Denise was an absolute professional searching and finding a new Mercedes. In the past, never having a go to person, I am thrilled I have Denise to call. She is my go to person for Mercedes Benz. I enjoyed More

by MS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katrina Morris, Michael Marsh, Grigory Arouchanov , Denise Justice

Dec 23, 2023

Mercedes-Benz of Arcadia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

October 02, 2023

Dealership Rating
Employee Rating

We were treated very well, the process was clear and very fast. Amazing service. It was so easy and we will definitely continue to buy from them. More

by Aristizabal.anacristina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Hung, Bruce Chang

August 09, 2023

Dealership Rating
Employee Rating

Ophelia has been fantastic to work with. Very responsive and very helpful Always thoughtful with great suggestions and support More

by Dlrobertsonmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 27, 2023

Dealership Rating
Employee Rating

Everyone there is so helpful, informative, and great to deal with for whatever the transaction is. I always have a wonderful experience there. More

by neenmeister1
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stacey Huynh

May 30, 2023

Dealership Rating
Employee Rating

Denise was my sales rep and she was amazing! Very efficient, attentive and worked with me! More

by Alexghamilton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Denise Justice

May 05, 2023

Dealership Rating
Employee Rating

Sales and Finance person need to be trained and take their responsibility! The management team need to be available for customer’s complaints! More

by Sunnydist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bruce Chang , Andy Tan

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