Norm Mitchell
Norm Mitchell at Arnie Bauer Buick GMC Cadillac

Norm Mitchell | Page 5

Sales & Leasing Consultant

Arnie Bauer Buick GMC Cadillac

5525 Miller Circle
Matteson, IL 60443

Contact Me
not yet
rated
87 Reviews

Besides an easy and fun sales experience, I perform full Customer Service functions.

Dealership Experience

24 yrs, 6 mos

Specialties & Trainings

GM Mark of Excellence Award Winner

Certified in our three brands, commercial sales and pre-owned.

not yet
rated

87 Reviews

Write a Review

87 Reviews of Norm Mitchell

February 28, 2020

Dealership Rating
Employee Rating

very nice people very detailed and helpful with every think helped out with question and explained what was best for warranties and helped with question on the vehical More

by RPHILLIPS1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Gomez, Bret Pechtold

Mar 02, 2020

Arnie Bauer Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC and we hope to see you again soon!

February 21, 2020

Dealership Rating
Employee Rating

I have purchased MANY vehicles from these people in the past and they are great to deal with! Highly recommend. The prices are good and the personnel are top notch. More

by Currentaffair
Recommend Dealer
Yes

Other Employees Tagged: Bret Pechtold

Feb 24, 2020

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for the high star rating! We sincerely value your business and look forward to your next visit!

February 13, 2020

Dealership Rating
Employee Rating

Arnie Bauer staff could not be more helpful. When we brought our Terrain in for a minor issue, they took care of it, and performed a couple of recalls that had been issued also. Then, when I walked out More

by MRSKUP16
Recommend Dealer
Yes

Other Employees Tagged: Bill Neibert, Mike Werner

Feb 14, 2020

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 24, 2020

Dealership Rating
Employee Rating

Professional ,courteous ,and thourogh Mark the service representative was courteous , and professional ; he helped me to identify a spare tire kit I am thinking of buying .I have never bee More

by CARMEN_CHIDICHIMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Diehl, Adam Estes, Bill Neibert

Jan 27, 2020

Arnie Bauer Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 15, 2020

Dealership Rating
Employee Rating

Great service from our writer Bill Neibert . Also the technicians have always worked hard to repair concerns and always very friendly and courteous. We will continue to bring our vehicles in for service. More

by JANKDSCH
Recommend Dealer
Yes

Other Employees Tagged: Bill Featherston, JOSEPH Gromala, Bill Neibert

Jan 17, 2020

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 11, 2020

Dealership Rating
Employee Rating

I dropped off my vehicle in the morning & it wasn’t touched until late afternoon when I started calling. I don’t have patience to wait repeatedly and their timelines were not customer focused. More

by Ckenn
Recommend Dealer
No

Other Employees Tagged: Other

Jan 27, 2020

Arnie Bauer Buick GMC Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (712) 202-5328 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 04, 2020

Dealership Rating
Employee Rating

Outstanding service Very friendly and helpful. No pressure sales. Even offered to drive my old car to my home so I could get both cars back that night. More

by KDIGGER65
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2020

Arnie Bauer Buick GMC Cadillac responded

We're so glad to hear that we could provide you with a positive service experience. Please let us know if there is anything else you may need from us; we're always happy to help! Take care!

January 01, 2020

Dealership Rating
Employee Rating

Quick and fair. Norm is very well informed on vehicles and a pleasure to work with. He is honest and truly seems eager to please. I will be back. More

by RRIAG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 08, 2020

Arnie Bauer Buick GMC Cadillac responded

We set high expectations for ourselves so it's gratifying to see you had such a positive experience with us. Please don't hesitate to give us a call or stop by if there's anything else we can help you with. Have a wonderful day!

December 10, 2019

Dealership Rating
Employee Rating

Went in for service Service dept is amazing! The mechanic even came out to talk to me and the sales dept is awesome as well. They listen to your wants and needs and aren’ More

by KeriV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Neibert

December 04, 2019

Dealership Rating
Employee Rating

Awesome 👍 Not pushing me to buy a car. New alot about the car. Also it was black Friday and was his 5 customer. Very 15 minutes he was checking on me. Norm Mitc More

by PJGGATOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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