Norm Mitchell | Page 4
Sales & Leasing Consultant
Arnie Bauer Buick GMC Cadillac
5525 Miller Circle
Matteson, IL 60443
Besides an easy and fun sales experience, I perform full Customer Service functions.
Read moreDealership Experience
24 yrs, 6 mos
Specialties & Trainings
GM Mark of Excellence Award Winner
Certified in our three brands, commercial sales and pre-owned.
87 Reviews
Write a Review87 Reviews of Norm Mitchell
August 04, 2020
Great dealership to do business with! I have done a ton of business with this dealership, both business and personal and I cannot recommend them enough! They will do whatever it takes to I have done a ton of business with this dealership, both business and personal and I cannot recommend them enough! They will do whatever it takes to make the experience the best you can have. More
Other Employees Tagged: Bret Pechtold
August 03, 2020
I find this dealership very customer oriented. They go out of their way to give you down to earth care, suggestions and service. Alesus looking out on your behalf. out of their way to give you down to earth care, suggestions and service. Alesus looking out on your behalf. More
Other Employees Tagged: JOSEPH Gromala, Mike Werner
July 26, 2020
Great people and they care about the people that they serve. I always get in and out in, if they something else wrong with your car will let you know. serve. I always get in and out in, if they something else wrong with your car will let you know. More
Other Employees Tagged: Mark Diehl
June 24, 2020
When I brought my car in the people at the front desk were extremely nice and courteous. The mechanics took great care of my car so thank you very much were extremely nice and courteous. The mechanics took great care of my car so thank you very much More
Other Employees Tagged: Alyssa Farkas , David Brdar, JOSEPH Gromala, Henry Horton, Rowland Laird
June 17, 2020
I recently bought a car from there and everyone was so helpful and knowledgeable. They made a very stressful experience easy and weren't pushy at all. I have bought and will continue to buy my cars from helpful and knowledgeable. They made a very stressful experience easy and weren't pushy at all. I have bought and will continue to buy my cars from Arnie Bauer. More
Other Employees Tagged: Bill Neibert
May 18, 2020
Smooth as silk. Very pleasant experience with a knowledgeable salesman. Facility was clean. We felt like we purchased a brand new car rather than a previously owned Very pleasant experience with a knowledgeable salesman. Facility was clean. We felt like we purchased a brand new car rather than a previously owned one. More
Other Employees Tagged: Tina in finance
May 14, 2020
Always do a great job for me and my employees vehicles that we purchase for our lease fleet. The only issue I have is why do you make this 25 word minimum? that we purchase for our lease fleet. The only issue I have is why do you make this 25 word minimum? More
Other Employees Tagged: Mike Werner
May 08, 2020
I like almost everything about the dealership - the sales people and the service reps are top notch and professional. My one concern is the time it takes for routine service such as an oil change or tire rot people and the service reps are top notch and professional. My one concern is the time it takes for routine service such as an oil change or tire rotation. More
Other Employees Tagged: Mark Diehl, JOSEPH Gromala
April 15, 2020
Arnie Bauer Buick GMC Cadillac goes out of their way to help customers. I one of many have experienced this in dealing with this dealership. Adam Estes especially made sure that I was thoroughly satisfied help customers. I one of many have experienced this in dealing with this dealership. Adam Estes especially made sure that I was thoroughly satisfied with the work before I drove off. This is important since time is of the essence. Thanks so much. More
Other Employees Tagged: Adam Estes, JOSEPH Gromala, Jessica McCormick, Bill Neibert
April 05, 2020
Didn’t follow through with what was promised before I picked up truck on Saturday 4/4/20 besides a bed liner I paid for. All I asked for was mud be cleaned off from under truck and replace 2 missing scre picked up truck on Saturday 4/4/20 besides a bed liner I paid for. All I asked for was mud be cleaned off from under truck and replace 2 missing screws for taillights and full tank of fuel. Norm texted said all ready to go. Drive 45 min to dealership and nothing was done. The interior still had dog hair on seats. Not sure if experience with purchase is because I bought a used truck instead of spending $60000 on a new truck. More

