Norm Mitchell
Norm Mitchell at Arnie Bauer Buick GMC Cadillac

Norm Mitchell

Sales & Leasing Consultant

Arnie Bauer Buick GMC Cadillac

5525 Miller Circle
Matteson, IL 60443

Contact Me
not yet
rated
88 Reviews

Besides an easy and fun sales experience, I perform full Customer Service functions.

Dealership Experience

24 yrs, 9 mos

Specialties & Trainings

GM Mark of Excellence Award Winner

Certified in our three brands, commercial sales and pre-owned.

not yet
rated

88 Reviews

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88 Reviews of Norm Mitchell

July 09, 2026

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Employee Rating

It was the best customer service experience I have had at a dealership in a long time More

by msrita9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Farkas, Bret Pechtold

April 12, 2023

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Employee Rating

Excellent service and staff We were given all information to make a good decision about our lease Very efficient and prompt service, thank you !! More

by cwmichor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bret Pechtold

Jul 31, 2023

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!

August 12, 2022

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Employee Rating

Bert, Alex were very sincere and this convinced me to buy new lease on 2023 Cadillac XT 6, It was their personal attention and knowledge, that made me trust them. More

by BUTCH0142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Diehl, Adam Estes, JOSEPH Gromala, Alexis Malecha, Bill Neibert, Bret Pechtold, David Steffan

April 13, 2022

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I have been a loyal customer of Arnie Bauer for many years, and have never been disappointed with their service and the way they treat their customers. More

by be081564
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Gomez, Bill Neibert, Bret Pechtold, Miranda Swinea

March 25, 2022

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Employee Rating

Benn a Arnie Bauer customer for many many years and have bought 5 cars from them. Always the best deal in the South Suburbs. The service center is also good and i always bring our cars back to them for ma More

by GJSTEFFGEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

February 28, 2022

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Employee Rating

Very organized and professional dealership. Extremely knowledgeable and courteous service department. Bill in service was extremely helpful. More

by robertschwenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Neibert

February 12, 2022

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Employee Rating

I lease my vehicles so, nearing the end of my lease, I always shop around a lot. I`am looking for the best deal, for me, I`m not tied to a dealership or a brand name. Now, that being said I`ve leased my More

by john.heaney
Customer Service
Friendliness
Price
Recommend Dealer
Yes

December 23, 2021

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Employee Rating

Always very helpfulCar is always clean when we get it Always very helpful Car is always clean when we get it back Try to get you out as fast as they can More

by bamandmrm
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Neibert, Bret Pechtold

December 11, 2021

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Employee Rating

Staff is always confident with answers to my questions which makes me comfortable dealing with Arnie Bauer dealership. More

by eacermaked ccermak
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Diehl, Bill Neibert

July 23, 2021

Dealership Rating
Employee Rating

They were willing to work with me which I appreciated, my salesman went above and beyond, very nice clean place, I was there before open hours and it was very nice Norm was there early too and willing to hel More

by mhough75m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2021

Arnie Bauer Buick GMC Cadillac responded

Hi, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

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