Nicole Pefine | Page 8

This was my second oil change on my 2024 Wakefield Impreza. Folks are very nice but 3 hours, yipes. Also as a new car the oil was on the top dipstick mark. After each service it registers 1/8" Above Impreza. Folks are very nice but 3 hours, yipes. Also as a new car the oil was on the top dipstick mark. After each service it registers 1/8" Above the top mark.This worries me and I think I should do it myself. I am 69 and this is my first new car so I thought the dealer would do better work than me. I drove my pickup for 42 years so you see I really respect vehicles.Could this oil over filling hurt my engine seals? More

by 54KKRONE Verified Customer Verified Customer

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Nicole and the gentleman who checked be out were great. They answered all my concerns. They answered all my concerns. More

by LINDA_RUMRILL Verified Customer Verified Customer

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great service, bit surprised at how much needed to be done. still awaiting to hear about the part that was ordered as I can not get the car inspected until it iscrepaired my inspection is due for June done. still awaiting to hear about the part that was ordered as I can not get the car inspected until it iscrepaired my inspection is due for June More

by SAVAGEKG Verified Customer Verified Customer

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My car was scheduled for a 90K major service and the service was quite good, with the drop off and car loaner being very efficient. The loaner was clean and comfortable and my experience overall was exc service was quite good, with the drop off and car loaner being very efficient. The loaner was clean and comfortable and my experience overall was excellent! More

by FJDUARTE2000 Verified Customer Verified Customer

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Both Michael and Nichole presented with a customer friendly attitude and quite comfortable responding to questions and concerns. friendly attitude and quite comfortable responding to questions and concerns. More

by mmtardelli Verified Customer Verified Customer

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My service was excellent! Nicole was very helpful. She definitely looked out for all of my and my car's needs during service! Nicole was very helpful. She definitely looked out for all of my and my car's needs during service! More

by TERELYONS Verified Customer Verified Customer

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The appointment was May 24 2025 Saturday at 9am for maintenance service. I waited at the shop for 5 hours in order to get the job. There wasn't any issues on my car. It's poor service. maintenance service. I waited at the shop for 5 hours in order to get the job. There wasn't any issues on my car. It's poor service. More

by COMPOSERRLEE Verified Customer Verified Customer

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I was disappointed in my last experience at the dealership. Even though I had an appointment, I had to wait over 2 hours for an oil change. I also noticed that the prices have gone up. Nicole di dealership. Even though I had an appointment, I had to wait over 2 hours for an oil change. I also noticed that the prices have gone up. Nicole did give me a credit for the inconvenience which I appreciated. This was my first time back since the new ownership and I was not impressed. More

by GDITIRRO Verified Customer Verified Customer

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