Nicole Pefine
Nicole Pefine at Albrecht Subaru of Wakefield

Nicole Pefine | Page 4

Service Advisor

Albrecht Subaru of Wakefield

618 North Ave
Wakefield, MA 01880

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4.9
78 Reviews
4.9

78 Reviews

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78 Reviews of Nicole Pefine

November 18, 2025

Dealership Rating
Employee Rating

Service was good, the wait time was average but she explained all thework done when finished. More

by kmgbrsf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 18, 2025

Dealership Rating
Employee Rating

Kind, professional person. It’s silly to have a minimum of 15 words! Surveys are annoying! More

by csazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 31, 2025

Dealership Rating
Employee Rating

Not sure I will return to the service department. I was happy that they fixed the issue that I came in with, but they added it in about a $3000 job for my car. And the service tech did not even come More

by ANNEMALLOY25
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 31, 2025

Dealership Rating
Employee Rating

Erica and Nicole went above and beyond to insure all issues were addressed and that I was completely satisfied More

by Tom C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 14, 2025

Dealership Rating
Employee Rating

Nicole was polite, friendly, professional, and efficient. She confirmed requested services, and made sure I knew options for where to wait. When work was completed, she accompanied me outside to make sure I More

by WHITTEN954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 14, 2025

Dealership Rating
Employee Rating

The staff is very courteous and knowledgeable. The time it took to complete all I wanted done seemed reasonable to me. And everything was done to my satisfaction. More

by MILCZAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 11, 2025

Dealership Rating
Employee Rating

Please write 15 word minimum. Please write 15 word minimum. Please write 15 word minimum. More

by matheus.berbet001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 06, 2025

Dealership Rating
Employee Rating

Every thing went smoothly. Nicole helped with getting batteries replaced in remote keys. Oil changed and tires rotated More

by JANPERO
Recommend Dealer
Yes

October 02, 2025

Dealership Rating
Employee Rating

Very good experience. Nicole was very professional & wait was less than expected. Nice waiting room also. More

by JULIE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tanner Pitocchelli

September 29, 2025

Dealership Rating
Employee Rating

I always receive great service from Subaru! My car was parked some distance away and Nicole got my car and delivered to me curbside. Always a great experience here More

by Susandesimone67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Albrecht Subaru of Wakefield responded

Thank you so much for your review! We're so happy you had a great experience, could you please change your star rating to reflect that. A 1 star is a negative rating. Thank you so much!

Sep 29, 2025

Susandesimone67 responded

I’m so sorry.. I had to reset my password and my original star rating must of cleared. Should be ok now! Thanks for letting me know!

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