Nairoby Torres

Friendly, professional tram at the service department. My first visit to this location and I was very pleased. My first visit to this location and I was very pleased. More

by krprecord Verified Customer Verified Customer

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Great service personnel and place to be went finding information about your next investment lots of inventory information about your next investment lots of inventory More

by Blue Verified Customer Verified Customer

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Gave my wife her car back with the tire light on. We didn't bring it there with the light on and it didn't have a tire issue before you serviced it We didn't bring it there with the light on and it didn't have a tire issue before you serviced it More

by sagoprim Verified Customer Verified Customer

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⭐️⭐️⭐️⭐️⭐️ Jeff listened carefully to what I wanted for my first car and helped me find the perfect one! I ended up purchasing and couldn’t be happier. Highly recommend Jeff if you're looking to buy a Mazd my first car and helped me find the perfect one! I ended up purchasing and couldn’t be happier. Highly recommend Jeff if you're looking to buy a Mazda! 🚗✨ More

by eveveyroj Verified Customer Verified Customer

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Professional sweet experienced & efficiently great experience getting paperwork accomplished in a timely manner. Great job team Mazda! Happy Holidays! experience getting paperwork accomplished in a timely manner. Great job team Mazda! Happy Holidays! More

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Excellent Work, Timing is perfect, They get the job done exactly how they explain. Love it! exactly how they explain. Love it! More

by Nanda Verified Customer Verified Customer

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Allen was reallt helpfull when i was getting my car, he helped me understand the numbers and deal and he was friendly the whole way through and answered all my questions helped me understand the numbers and deal and he was friendly the whole way through and answered all my questions More

by CHARLEIT9 Verified Customer Verified Customer

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Great place to get your Mazda serviced. I normally get my Mazda serviced at Nelson Mazda in Cool Springs, Tennessee but since moving to Florida, I will get it serviced at Naples Mazda Could I normally get my Mazda serviced at Nelson Mazda in Cool Springs, Tennessee but since moving to Florida, I will get it serviced at Naples Mazda Could you please send me a list of all the mechanics at Naples Mazda along with their service records. More

by rickreel2003 Verified Customer Verified Customer

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I was having trouble with my vehicle and thank God Danielle was there to inform me that I needed a flush.instead of a tune up.. I was t there very long before my car was brought out to me. She is a gr Danielle was there to inform me that I needed a flush.instead of a tune up.. I was t there very long before my car was brought out to me. She is a great asset to the company. Thank you. More

by VCOLEMAN485 Verified Customer Verified Customer

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I drove to Asheville, North Carolina & my car broke down in the Mountains less than 1 week after I had my 50k check up - Tine Up at Naples mazda for my 2022 Mazda CX-5 - i have always done my turn ups & in the Mountains less than 1 week after I had my 50k check up - Tine Up at Naples mazda for my 2022 Mazda CX-5 - i have always done my turn ups & check ups at the Naples Mazda Dealer & always on time So Frustrated - we broke down in the middle of our vacation i can’t believe my CX-5 would Not start back up in the smokey mountains after stopping to eat because the battery was dead - we didn’t leave anything on as far as power - we were later told by the AAA affiliated Mechanic the battery was probably starting to drain for some time - i doubt the Naples Mazda Tech even checked my battery last week - this mechanic said they should have caught this & was scratching his head. it totally affected our vacation adversely - we bought tickets to go to the Biltmore tour in Asheville NC but had to “eat them” we didn’t make it in time - they closed at 5pm & we were stuck - We had to wait for AAA’a Road side assist while vacationing in the Smokey Mountains, we lost an entire day of vacation plus it was dangerous breaking down in the mountains. . i will never buy another car from Naples Mazda & neither should anyone else Very Poor Level of customer satisfaction. mostly because their service department has had so much turn over in the past 3 years years while i was at the dealer for my 50k tune up oil change diagnostic - the tech who worked on my car sent me a service video & He told me they checked everything-out on my car the only thing they suggested that i change was my air filter this was less than 1 week before my car broke down while on vacation My service bill was outrageously high bill was very High Given it’s the 4th of July travel weekend So Disappointed in Naples Mazda you really dropped the Ball and lost a long time Madza customer as a result PJ More

by PAMELASOKEL Verified Customer Verified Customer

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