Nadie Martin

I have not had such great customer service in over 10 years. Mercedes-Benz of Columbus definitely sets the Bar High for others to compete. Ms. Lauren, above and beyond. Great asset to her employer. It's years. Mercedes-Benz of Columbus definitely sets the Bar High for others to compete. Ms. Lauren, above and beyond. Great asset to her employer. It's worth my 90 minute drive. Thank you for taking good care of my C300 More

by 4urhomeservice Verified Customer Verified Customer

Report | Print

The service was fast and efficient, I received my car back a lot quicker than expected, I’ve had nothing but great service form this dealership! back a lot quicker than expected, I’ve had nothing but great service form this dealership! More

by dobbinsangela90 Verified Customer Verified Customer

Report | Print

My experience has always been first class at Mercedes Benz of Columbus. Courteous, knowledgeable and professional. Benz of Columbus. Courteous, knowledgeable and professional. More

by roblco Verified Customer Verified Customer

Report | Print

Always top notch service and attention to detail. Courteous and attentive service writers. Never disappoints. Courteous and attentive service writers. Never disappoints. More

by p.bray Verified Customer Verified Customer

Report | Print

I recently had to get my sunroof replaced at Mercedes-Benz of Columbus and I must say, I was thoroughly impressed. From start to finish, the entire experience was top-notch and exceeded my expec Mercedes-Benz of Columbus and I must say, I was thoroughly impressed. From start to finish, the entire experience was top-notch and exceeded my expectations. First and foremost, the staff at the service department were extremely friendly and welcoming. They greeted me with a smile and made me feel like a valued customer. They were also very knowledgeable and were able to answer all of my questions and concerns about my car. The waiting area was clean and comfortable, with complimentary waters available. The service department also had a shuttle service available for those who needed to leave their car for an extended period of time. I was pleasantly surprised by the speed and efficiency of the service. What impressed me the most was the honesty and transparency of the service department. They didn't try to upsell me on unnecessary services or repairs, which I have experienced at other dealerships. Instead, they were upfront about the cost and provided me with options to fit my budget. Overall, I highly recommend the service department at this car dealership. They provide exceptional customer service, have a knowledgeable and friendly staff, and offer efficient and honest service. I will definitely be returning for all of my future car maintenance needs. More

Report | Print

Ernest was an Amazing Salesman and I definitely would do business with him again. Patience....He listened and delivered excellent customer service even on the follow up. business with him again. Patience....He listened and delivered excellent customer service even on the follow up. More

by Thomas D Chatman II Verified Customer Verified Customer

Report | Print

Haley is top notch! Always pleasant, helpful, informative and communicative! I feel reassured either her as our service advisor. Always pleasant, helpful, informative and communicative! I feel reassured either her as our service advisor. More

by tandjwynn Verified Customer Verified Customer

Report | Print

Great customer service; timely support and gave detailed explanation of services to be performed by mechanic. explanation of services to be performed by mechanic. More

by thigpenwill Verified Customer Verified Customer

Report | Print

Great staff. Very professional and friendly staff. I would recommend them to anyone looking for a vehicle. Very professional and friendly staff. I would recommend them to anyone looking for a vehicle. More

by pamela_chitty Verified Customer Verified Customer

Report | Print

My service at Columbus’Mercedes were great. I have received nothing but the best service. I have received nothing but the best service. More

by REESE6363 Verified Customer Verified Customer

Report | Print