Malcolm Waller
Malcolm Waller at Mercedes-Benz of Columbus

Malcolm Waller

Sales and Leasing Advisor

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

5.0
91 Reviews
5.0

91 Reviews

Write a Review

Dealership Experience

8 yrs, 10 mos

Industry Experience

31 yrs, 4 mos

91 Reviews of Malcolm Waller

June 28, 2026

Dealership Rating
Employee Rating

Professional, courteous and proficient! Malcolm is awesome and very knowledgeable, he made the process stress-free! I am a return customer because of the exemplary customer service. More

by vwmswiley22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 28, 2026

Dealership Rating
Employee Rating

Very great experience got exactly what I thought with great service. Thanks will buy again More

by paulmullally
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Zarome Lakey

March 15, 2026

Dealership Rating
Employee Rating

Malcom was great. The finance was easy. Great experience. Service has always been very good More

by russell23
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2026

Mercedes-Benz of Columbus responded

Thank you for your feedback! We're delighted to hear that Malcom provided you with great service and that the financing process was easy. It's wonderful to know that you've consistently had positive experiences with our service. We appreciate your continued trust and look forward to serving you again in the future!

March 12, 2026

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Employee Rating

OlenaOdom Amazing Dealership! Malcolm has answered all my questions about the vehicle right away, has been in touch throughout all the process, even dedicated his time after hi More

by OlenaOdom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2026

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the new vehicle! We're thrilled to hear that Malcolm and our financial department made your purchasing experience smooth and pleasant. We appreciate your recommendation and look forward to serving you again in the future!

December 31, 2025

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Employee Rating

Friendly informative sales people. Great follow through after the sale. No pressure during the sale process More

by malonwick
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Earnest Jenkins

Jan 02, 2026

Mercedes-Benz of Columbus responded

Thank you for your feedback! We're thrilled to hear that our sales team provided you with a friendly and informative experience, along with excellent follow-through after the sale. It's great to know that you felt no pressure during the process, as we strive to make every customer's experience as comfortable and stress-free as possible.

December 31, 2025

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Employee Rating

The first/initial contact was friendly/responsive and very helpful, most of all very informative, knowledgeable and and again friendly. My next purchase will be with every effort to purchase my next car More

by hermanbarnes1231
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2026

Mercedes-Benz of Columbus responded

Thank you for sharing your wonderful experience with us! We're delighted to hear that your initial contact with our team was friendly, responsive, and informative. It's our goal to provide knowledgeable and welcoming service to all our customers. We're thrilled to know that you're considering Mercedes Benz of Columbus for your next purchase and that we could be a part of such a special Christmas gift for your wife.

August 29, 2025

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Employee Rating

Outstanding customer service; the best I have experienced throughout my military travels across the country. I feel like family whenever I walk thru those doors. More

by Dwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're grateful to have customers who are so thoughtful and kind. We appreciate you choosing us and look forward to the opportunity to help in the future!

June 11, 2025

Dealership Rating
Employee Rating

Dealer work quickly to provide me with information I requested about the car. Malcolm Waller stayed connected with me throughout the purchase. More

by smholmes3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Debi Lewis

Jun 12, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. It's great to hear that Malcolm Waller was able to assist you promptly and stayed connected throughout your purchase process. We hope you enjoy your new car!

April 25, 2025

Dealership Rating
Employee Rating

I have never had a better experience buying a car. Thank you! Malcom was terrific! More

by mccallcortney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nadie Martin, Debi Lewis, Brittany Whatley, Lizzy Spitzmiller, Haley McDonald, Caitlyn Rusell , Richard Joyner, Kennedy McDonald, Arlen Montgomery

Apr 25, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the new vehicle!

April 24, 2025

Dealership Rating
Employee Rating

I had avoided Mercedes-Benz of Columbus for years due to an occurrence that happened years ago, and I purchased my last two Mercedes-Benz's elsewhere. I'm glad that I gave them another try. Malcolm Waller More

by drmommy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Debi Lewis

Apr 25, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're thrilled to hear that Malcolm and Debi provided you with such excellent service. We're grateful to have customers like you and are delighted to have earned back your loyalty. We look forward to serving you again in the future!

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