Mike Majors
Mike Majors at Family Hyundai

Mike Majors

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,007 Reviews
4.5

1,007 Reviews

Write a Review

1007 Reviews of Mike Majors

February 06, 2025

Dealership Rating
Employee Rating

Professional and caring making sure your vehicle repairs are done right. Great customer service. Quick and responsive to your vehicles repairrs. More

by ronok3175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt

Feb 06, 2025

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 03, 2025

Dealership Rating
Employee Rating

I brought my car in for a recurring engine issue with documentation on what my personal mechanic had already done and asked that they look beyond the obvious computer readout to find the actual root of More

by CautiousBuyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 07, 2025

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 03, 2025

Dealership Rating
Employee Rating

I brought in my 2022 Tucson for oil change in Jan 15. I told the staff the power window locks for rear seat is not functioned, can he take a look so I can make an appointment for repair if necessary. But More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, Carlos Alcantar, TJ Schmitt, Michael Kratschmer , Kenneth Begeske, one star.

Feb 06, 2025

Family Hyundai responded

Dan, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 02, 2025

Dealership Rating
Employee Rating

I thought they did a thorough job. Very nice and helpful . Everything they said they did they actually did. Unlike the other Hyndia dealership I went to before More

by KCADD66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Colin and our team appreciate your business and hope to see you again soon!

January 31, 2025

Dealership Rating
Employee Rating

Was night & day at Family, World was the worse dealer I have ever been too. Family fixed my problem made me completely comfortable & finished in a timely matter More

by eeltalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2025

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 30, 2025

Dealership Rating
Employee Rating

Service visit was for an oil change and the fuse recall. The job was quick as I waited and the waiting area is large and comfortable. More

by worm52588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Family Hyundai responded

Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 26, 2025

Dealership Rating
Employee Rating

The Best Ever! Awesome place to Buy A Car! Kristie.. Beautiful! She Goes Above and Beyond! If I ever buy another car, it will be from her.. More

by RIFFNLIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Kristie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

January 17, 2025

Dealership Rating
Employee Rating

Customer service was great, my ride home and back was arranged and that was a huge convenience More

by Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2025

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Ali. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2025

Dealership Rating
Employee Rating

Easy check in, friendly greeting, comfortable waiting area. Especially grateful for the complimentary local shuttle service. More

by bert5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2025

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 04, 2025

Dealership Rating
Employee Rating

From purchasing the car to service, everything has been great with their dealership! We totally buy a car from them again. More

by karen86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer , Mayweather

Jan 05, 2025

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Karen, and look forward to your next visit.

1
...

Dealership Inventory (300 Vehicles)

new 2025 Hyundai Tucson car, priced at $34,045
2025 Hyundai Tucson
new
Ecotronic Gray exterior
Automatic
All-wheel Drive
new 2025 Hyundai Tucson car, priced at $31,807
2025 Hyundai Tucson
new
Serenity White Pearl exterior
Automatic
All-wheel Drive
used 2022 Ford Explorer car, priced at $23,988
2022 Ford Explorer
used
Carbonized Gray Metallic exterior
Automatic
Rear-wheel Drive
used 2007 Buick Lucerne car, priced at $4,994
2007 Buick Lucerne
used
Platinum Metallic exterior
Automatic
Front-wheel Drive
used 2024 Ford Edge car, priced at $25,988
2024 Ford Edge
used
Silver exterior
Automatic
All-wheel Drive
new 2025 Hyundai Santa Fe car, priced at $40,809
2025 Hyundai Santa Fe
new
Rockwood Green exterior
Automatic
All-wheel Drive