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Mike Hoffman
Mike Hoffman at Sierra Chevrolet of Monrovia
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Mike Hoffman

General Manager

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

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4.7
54 Reviews
4.7

54 Reviews

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54 Reviews of Mike Hoffman

October 07, 2024

Dealership Rating
Employee Rating

Really was a bad experience with sale and the defective truck I was sold. The bright spot for me was dealing with Jacob North the service manager. He was a very understanding and communicated with me throu More

by joeracer
Recommend Dealer
Yes

Other Employees Tagged: Will Cruz

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Oct 08, 2024

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand that feeling valued as a customer is essential, and we regret to hear that you felt this way at Sierra Chevrolet. Your feedback is important, and we'd appreciate the opportunity to discuss your concerns further. Please feel free to contact us directly so we can work toward a resolution. Sincerely, The Sierra Chevrolet Team

October 07, 2024

Dealership Rating
Employee Rating

very good will return when needed keep up the good work nice and clean area More

by n6pmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Mayra Neria, Terry Quinn, Tanya Ruiz, Joe Jimenez, John Twiford, Will Cruz, Edwin Cardiel, Marvin Orellana , Shawn

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Oct 09, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Sierra Chevrolet. We appreciate your feedback about our clean and welcoming environment, and we look forward to serving you again whenever you need us. Safe travels until then! Sincerely, The Sierra Chevrolet Team

September 28, 2024

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Employee Rating

Very accommodating and worked hard to get me the perfect truck. The staff was great More

by RIDENOUR1433
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 30, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that our team at Sierra Chevrolet was able to help you find the perfect truck. We appreciate your kind words about our staff and their hard work. We look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

September 01, 2024

Dealership Rating
Employee Rating

As a dealer they provide good service definitely I will return for a future service More

by CHICHILOPEZ2426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Douglas Sievertson, Samantha Peinado, Terry Quinn, Tanya Ruiz, Joe Jimenez, John Twiford, Will Cruz, Edwin Cardiel, Marvin Orellana

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Sep 03, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We truly appreciate your feedback and are glad to hear that you had a good experience with us at Sierra Chevrolet. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

September 01, 2024

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Employee Rating

I’m from Bakersfield CA, and yeah I have a three way Chevy store up here, but never will I buy a car there due to the poor lack of service and the racist towards a customer, I rather drive hours to get More

by RIVERA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lisk

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Sep 03, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We are thrilled to hear about your positive experience with Andrew at Sierra Chevrolet and that you found your car buying experience to be fast and easy. We truly appreciate your loyalty and look forward to assisting you with your future Chevy purchases. Safe travels, and we can't wait to see you again! Sincerely, The Sierra Chevrolet Team

August 28, 2024

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Employee Rating

The team is very nice and willing to work a great deal; Nick is the guy you definitely want to talk to! More

by vazquezbrandonb97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Cruz

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Aug 29, 2024

Sierra Chevrolet of Monrovia responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team at Sierra Chevrolet. It's great to know that Nick made a difference for you. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

August 15, 2024

Dealership Rating
Employee Rating

Ask me why I get my truck serviced 43 miles from the Chevy dealer by my house??? Because Monrovia is simply outstanding service 2nd to none. Who works on your truck matters I’ll always go further for More

by JGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Joe Jimenez

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Aug 15, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your review! We appreciate your loyalty to Monrovia for your truck service. At Sierra Chevrolet, we know that quality and integrity in service are what truly matter. We strive to offer the best as well, and we'd love the opportunity to serve you next time. Thank you for sharing your experience! Sincerely, The Sierra Chevrolet Team

July 07, 2024

Dealership Rating
Employee Rating

Every member of staff made me feel welcome. I truly believe that each one was dedicated to superior service. More

by Baileyduggan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick

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Jul 10, 2024

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet, Bailey. We're thrilled to hear you received superior service from every staff member. We appreciate your kind words and hope to see you again soon! Sincerely, The Sierra Chevrolet Team

June 21, 2024

Dealership Rating
Employee Rating

Joe Jimenez is always helpful, friendly and takes great care of my service needs. I had a minor mishap with a porter that he recognized and resolved to my satisfaction. More

by CCGKMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

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Jun 24, 2024

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet and for taking the time to leave such a positive review, Joe! We are delighted to hear that Joe provided you with excellent service and resolved any issues to your satisfaction. We look forward to assisting you with your service needs in the future. Thank you for sharing your experience! Sincerely, The Sierra Chevrolet Team

June 03, 2024

Dealership Rating
Employee Rating

I always get the best service from Joe, Jake and the gang at Sierra Chevrolet. Thank you!!! More

by ChevGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Douglas Sievertson, Samantha Peinado, Mayra Neria, Tanya Ruiz, Joe Jimenez, Will Cruz, Marvin Orellana

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Jun 05, 2024

Sierra Chevrolet of Monrovia responded

Thank you for the positive review! We are delighted to hear that Joe, Jake, and the team provided you with excellent service at Sierra Chevrolet. We appreciate your feedback and your ongoing support. Please feel free to visit us again or recommend us to others. We look forward to serving you in the future! Sincerely, The Sierra Chevrolet Team

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