Miguel Cruz
Miguel Cruz at Envision Ford of Oxnard

Miguel Cruz

Sales & Leasing Consultant

Envision Ford of Oxnard

1501 Auto Center Dr
Oxnard, CA 93036

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4.4
35 Reviews
4.4

35 Reviews

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35 Reviews of Miguel Cruz

March 03, 2026

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Employee Rating

Great to have a good welcoming feeling in the space and the people are welcoming More

by kevin.r4862
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 01, 2026

Dealership Rating
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Miguel was awesome! One of the best buying experiences i have ever had. Thanks Miguel! More

by westhoffb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diana Perez

February 26, 2026

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Employee Rating

They worked very hard to get my loan for my truck! They were truly a blessing! More

by bubbamy1949
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armando Torres, Mike Strang

February 02, 2026

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Employee Rating

These asholes sold me a 2024 Shelby Baja F250 that was in a previous accident/incident when it was unloaded on to their lot. They failed to disclose this to me and sold me this truck well over MSRP. The truc More

by Laura King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Alarcon, Daniel Ayala

Feb 02, 2026

Envision Ford of Oxnard responded

Thank you for the clarification. To be clear, the vehicle was not involved in an accident. We understand there may be differing perceptions or concerns, and we take all feedback seriously. If there are any remaining questions or documentation you would like reviewed, we’re more than willing to discuss them directly and transparently. Please feel free to contact dealership management so we can address any outstanding concerns. — Ford of Oxnard Management Team

January 23, 2026

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I wasn't expecting to buy a car but they made a really good offer that I could not refuse More

by rfedp112161
Recommend Dealer
Yes

Other Employees Tagged: Miguel Cruz

Jan 24, 2026

Envision Ford of Oxnard responded

Thank you for sharing your experience! We love hearing that — sometimes the best purchases are the unexpected ones. We’re glad our team was able to make you an offer that made sense and earned your business. Enjoy your new car, and we look forward to taking care of you down the road!

January 19, 2026

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Our experience was very good. Miguel was knowledgeable with the vehicle and accommodated are requests quickly. Diana in finance explained things in detail and we felt confident wi More

by seadognme
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diana Perez

Jan 24, 2026

Envision Ford of Oxnard responded

Thank you for sharing your experience! We’re glad to hear everything went very well and that Miguel was knowledgeable and quick to accommodate your requests. We’re also happy Diana took the time to explain everything clearly so you felt confident in your decisions. We appreciate your business and hope you’re enjoying your new vehicle!

January 03, 2026

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Employee Rating

I went in to purchase a used 2022 Ford Explorer for my wife. We traded in our 2018 GMC Yukon with 107,000 miles on it. Presteen condition! Armando the sales manager who I worked with and Sam the salesman More

by John Duda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 16, 2026

Envision Ford of Oxnard responded

Thank you for taking the time to share your concerns. We’re very sorry to hear about your experience and understand why you feel frustrated. Trade-in values can vary based on multiple factors at the time of appraisal, including vehicle history reports, ownership history, market conditions, and how a vehicle is ultimately reconditioned or wholesaled versus retailed. That said, we never want a customer to feel misled or uncomfortable with the process. Your feedback is important, and we take allegations of miscommunication or misinformation seriously. We would appreciate the opportunity to review the appraisal details, vehicle history, and timeline more closely to ensure everything was handled appropriately and transparently.

November 09, 2025

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I recommend Miguel Cruz and Carlos Castillo for helping find the right truck. They were very helpful More

by carrilloroofingllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Castillo

Dec 13, 2025

Envision Ford of Oxnard responded

Thank you for the recommendation! We’re glad to hear Miguel Cruz and Carlos Castillo were able to help you find the right truck and made the process smooth and helpful. They’ll appreciate the shout-out. We truly appreciate your trust and look forward to assisting you again. — Ford of Oxnard Team

October 25, 2025

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Employee Rating

He was good on selling me car very nice but over all car inspection wasn't done I was excited to get my car until they said I had to wait till part cones in to fox something that wasn't fixed yes so I left More

by deetrejo67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 28, 2025

Envision Ford of Oxnard responded

I’m very sorry to hear about your experience and the frustration it caused. You deserved to leave the dealership excited about your new car, not disappointed or uncertain. While I’m glad you felt our salesperson treated you well, it’s clear that we fell short in ensuring the vehicle was fully inspected and ready before delivery — and that’s on us. Waiting on a part after purchase should have been handled with better communication and care. I completely understand your frustration and would like the opportunity to personally review your situation to see what we can do to make things right. Please reach out to me directly so I can assist.

October 19, 2025

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Employee Rating

Miguel is the most patient salesman I have met, we were undecided between 4 different vehicles and he didn’t mind giving the options on all 4 it took us 4 visits to finalize the deal and on no way his atti More

by arios6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diana Perez

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