Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Mick Schott
Mick Schott at Toyota of Rockwall
Refer Me

Mick Schott

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

Contact Me
4.7
649 Reviews
4.7

649 Reviews

Write a Review

649 Reviews of Mick Schott

March 12, 2025

Dealership Rating
Employee Rating

I was told up front how long it would take to service my vehicle. my experience was with this dealership was pleasant. More

by NIMCHIE.ALCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Report | Print
Mar 12, 2025

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 09, 2025

Dealership Rating
Employee Rating

From start to finish lack of communication and directions in all aspects of the dealership. More

by Mtbbmx1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lonnie Wade

Report | Print

March 08, 2025

Dealership Rating
Employee Rating

Great personnel, short waiting time, very knowledgeable, I am always returning to this dealership to have my car serviced, More

by giannifontanot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Report | Print
Mar 09, 2025

Toyota of Rockwall responded

Thank you so much for your kind words, Gianni, and for taking the time to leave us this wonderful feedback!

March 04, 2025

Dealership Rating
Employee Rating

Very good work. Great freindly team timeliness. Shuttle sevice. Custo.er service was good. Quick work More

by Varughesesheela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Report | Print
Mar 04, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

March 04, 2025

Dealership Rating
Employee Rating

They modified my oil pan back in November 2024 without my authorization. Now it leaks and they are not standing behind their 12 month 12k mile labor warranty. More

by Markdouglascunninghamthe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Heidel, Kasey Boysaw , Christian

Report | Print
Mar 08, 2025

Toyota of Rockwall responded

Mark, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

March 03, 2025

Dealership Rating
Employee Rating

Everyone is super nice and provides excellent service! They make sure you anre comfortable and provide bottled water annd coffee and food truck! Prices are not so bad either! I got a quote on the tires I More

by linda.white_elmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Martin, Kasey Boysaw , Simone

Report | Print
Mar 04, 2025

Toyota of Rockwall responded

Thank you so much for your kind words, Linda, and for taking the time to leave us this wonderful feedback! Happy we could provide such a wonderful experience!

March 01, 2025

Dealership Rating
Employee Rating

Best place to service your car with peace of mind . the customer service is also 💯 perfect 👌 More

by funmilayobadia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 03, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall!

February 27, 2025

Dealership Rating
Employee Rating

We bought our Highlander several years ago. TOR keeps our Highlander in tip top shape where you always feel safe and depend on it to get you anywhere. They also alert us to future service to ta More

by W.HALL26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Report | Print
Feb 27, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 27, 2025

Dealership Rating
Employee Rating

Good service overall will come back in the future! Comfortable sittings area with good lighting. More

by tidewateradriene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 27, 2025

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 27, 2025

Dealership Rating
Employee Rating

They are providing excellent services to me so far. I appreciate it. Always following up. More

by Benny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Report | Print
Feb 27, 2025

Toyota of Rockwall responded

Thank you, Benny, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

1
2
...
65

Dealership Inventory (346 Vehicles)

used 2025 Toyota Camry car, priced at $29,500
2025 Toyota Camry
used
Celestial Silver Metallic exterior
CVT
Front-wheel Drive
$29,500
View Details
used 2022 Toyota RAV4 Hybrid car, priced at $27,929
2022 Toyota RAV4 Hybrid
used
White exterior
CVT
All-wheel Drive
$27,929
View Details
new 2024 Toyota Prius car, priced at $38,846
2024 Toyota Prius
new
0218 exterior
CVT
All-wheel Drive
$38,846
View Details
new 2024 Toyota Tacoma car, priced at $40,672
2024 Toyota Tacoma
new
Celestial Silver Metallic exterior
Automatic
Rear-wheel Drive
$40,672
View Details
used 2023 Toyota 4Runner car, priced at $57,900
2023 Toyota 4Runner
used
Midnight Black Metallic exterior
Automatic
Four-wheel Drive
$57,900
View Details
used 2024 Toyota Highlander car, priced at $37,995
2024 Toyota Highlander
used
Magnetic Gray Metallic exterior
Automatic
All-wheel Drive
$37,995
View Details
View All Inventory